National Relay Service
The National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.
- Voice Relay number: 1300 555 727
- Teletypewriter (TTY): 133 677
- SMS relay number: 0423 677 767
Visit the National Relay Service website for further assistance.
If you have difficulty speaking or understanding English call the Translating and Interpreting Service (TIS National) on 131 450 for the cost of a local call.
Ask TIS National to call the Department of Employment and Workplace Relations on 131 450 and ask for Jobs and Skills Australia. TIS National operates nationally and is available 24 hours a day, 7 days a week for over 160 languages and dialects.
Accessibility – further options
If you are having trouble reading the text on this site, you can magnify the size of the text by zooming in or out to increase or decrease the page size.
The World Wide Web Consortium (W3C)'s Web Accessibility Initiative has published comprehensive advice about enabling various accessibility features in different operating systems and browsers. Topics include enlarging text and images, browsing the web by keyboard and listening rather than reading.
Alternate document formats
The National Skills Commission endeavours to publish documents in multiple formats that have been optimised for accessibility. Documents will typically be published in PDF and DOC/DOCX formats. Please use our contact us page if you would like a document in a different format to what is already provided.
The National Skills Commission publishes information in a number of formats, depending on the content type and when it was published. If you do not have an application that will open a file made available on this site there are links below to free applications you may be able to use.
- Apache OpenOffice is a free office application suite capable of opening many common office document formats.
- Microsoft provides a number of Office Online File Converters and Viewers which allow you to open new Microsoft Office file formats on older versions of Office or even if you don't have Office installed.
Note: The Australian Government does not endorse or offer warranties as to the suitability or safety of any of the above-listed products. As with any software installation, care should always be taken to verify that the software being installed is appropriate for your needs and malware-free.