ICT Support Engineers

55%

Reading work related information.

54%

Thinking about the pros and cons of different ways to solve a problem.

52%

Listening to others, not interrupting, and asking good questions.

52%

Keeping track of how well work is progressing so you can make changes or improvements.

50%

Talking to others.

50%

Writing things for co-workers or customers.

48%

Being able to use what you have learnt to solve problems now and again in the future.

48%

Figuring out the pros and cons of different options and choosing the best one.

48%

Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

46%

Noticing a problem and figuring out the best way to solve it.

46%

Measuring how well a system is working and how to improve it.

45%

Installing equipment, machines, wiring, or programs.

45%

Watching gauges, dials, or other indicators to make sure a machine is working properly.

45%

Doing tests and checking products, services, or processes to make sure they are working properly.

45%

Figuring out why a machine or system went wrong and working out what to do about it.

43%

Fixing machines or systems.

41%

Understanding why people react the way they do.

39%

Being adaptable and coordinating work with other people.

39%

Maintaining equipment and deciding what maintenance will be needed in the future.

37%

Managing your own and other peoples' time to get work done.

83%

Keeping up-to-date with technology and new ideas.

80%

Using computers to program, write software, set up functions, enter data, or process information.

72%

Building good working relationships and keeping them over time.

69%

Giving information to co-workers by telephone, in writing, or in person.

68%

Deciding on goals and putting together a detailed plan to get the work done.

65%

Providing guidance and expert advice to management or other groups.

61%

Checking objects, actions, or events, and keeping an eye out for problems.

60%

Using your own ideas for developing, designing, or creating something new.

59%

Looking for, getting and understanding different kinds of information.

57%

Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

55%

Using information to work out the best solution and solve problems.

53%

Comparing objects, actions, or events. Looking for differences between them or changes over time.

52%

Looking at, working with, and understanding data or information.

51%

Deciding whether events or processes comply with laws, regulations, or standards.

49%

Working out the timing of events, programs, and activities, as well as the work of others.

47%

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

45%

Handling complaints and disagreements, and negotiating with people.

45%

Giving information to the public, business or government by telephone, in writing, or in person.

44%

Working out the value, importance, or quality of things, services or people.

39%

Helping people to understand and use information.

86%

Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

57%

Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

52%

Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

38%

Ideas and thinking. Searching for facts and figuring out problems in your head.

19%

Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

19%

Working with people. Helping or providing service to others.

76%

Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

71%

Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

67%

Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

57%

Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

57%

Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

43%

Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.