Other Hospitality Workers

• Prepares service areas by cleaning and laying tables.

• Removes used plates, cutlery and glassware from tables, wipes up bar areas and tables.

• Empties rubbish containers and ashtrays.

• Washes up spills or sweeps up broken glass.

• Escorts guests or residents to their rooms.

• Assists with baggage.

• Advises guests or residents of in-house facilities and local attractions.

• Receives and distributes mail, telegrams, packages and messages to rooms.

• Delivers newspapers to rooms and lounges.

• May clean patrons' shoes and arrange cleaning and laundering of clothing.

• Runs errands as directed.

• May clean public areas.

• Greets customers and determines their requirements.

• Checks in garments and other items and issues tracking ticket.

• Answers enquiries on events and may distribute programmes and information.

• May assist with a range of duties involved in the operation of a bar.

Source: Based on ABS Survey of Employee Earnings and Hours, May 2021, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.

1

Accommodation and Food Services

63.9%

2

Arts and Recreation Services

24.6%

3

Transport, Postal and Warehousing

4.9%

4

Administrative and Support Services

3.3%

5

Other industries

4.9%

• Most Other Hospitality Workers work in the Accommodation and food services industry. They are also employed in industries like:

  • Arts and recreation services
  • Transport, postal and warehousing
  • Administrative and support services.

  Source: ABS Labour Force Survey, annual average 2021.

Age In Years

23

All Jobs Average is 40

Female Share

45%

All Jobs Average is 48%

• The median age of Other Hospitality Workers is 23 years. This is younger than the all jobs average of 40 years.

  A large share of workers are aged 15 to 19 years.

  Females make up 45% of the workforce. This is 3 percentage points below the all jobs average of 48%.

  Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.

Formal qualifications are not essential to work as an Other Hospitality Worker. Although some workers have a Vocational Education and Training (VET) qualification in a related area like hospitality.

Visit

• My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
• AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.

• Occupation profiles data are available for download.

  The Employment Projections are available for download.