Rental Salespersons
Overview
Snapshot
Summary
Rental Salespersons rent goods and equipment to individuals and businesses.
Also known as: Rental Clerk.
Specialisations: Car Rental Sales Assistant, Industrial Hire Sales Assistant, Video Library Assistant.
Formal qualifications are not usually required to work as a Rental Salesperson. Some workers have Vocational Education and Training (VET) qualifications in areas such as business, tourism or hospitality.
Tasks
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Determines customers' requirements and advises on product range, price, and availability.
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Completes required paperwork and enters rental agreement into the computer system.
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Processes payment.
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Provides any necessary information to the customer.
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Monitors state of equipment and ensures it is functioning and clean.
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Inspects stock, appliances, equipment, vehicles and devices before they are taken out of the facility and on return.
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Demonstrates the use of equipment.
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Monitors, organises and catalogues stock.
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Arranges for any required cleaning and repair work.
Characteristics
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Informal or on-the-job
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Administrative
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Enterprising
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Sedentary
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Light
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Medium
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Heavy
Outlook
JSA produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Other Sales Assistants and Salespersons, under the outlook section.
Earnings and hours
Working arrangements
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Around 59% of people employed as Rental Salespersons work full-time hours, in all their jobs combined. This is 7 percentage points below the all jobs average (66%).
Full-time workers work an average of 43 hours per week in their main job. This is similar to the all jobs average (44 hours per week).
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Industries
Main industries
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Most Rental Salespersons work in the Rental, hiring and real estate services industry. They are also employed in industries like:
Source: Based on ABS Census 2016, Customised Report.
Regions
Employment across Australia
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Employment by State and Territory (% Share)
State | Rental Salespersons | All Jobs Average |
---|---|---|
NSW | 28.2 | 31.6 |
VIC | 22.6 | 25.6 |
QLD | 25.1 | 20.0 |
SA | 7.1 | 7.0 |
WA | 10.0 | 10.8 |
TAS | 3.8 | 2.0 |
NT | 1.6 | 1.0 |
ACT | 1.6 | 1.9 |
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Around 46% of Rental Salespersons live outside of capital cities, compared with the all jobs average of 38%.
Queensland has a large share of employment relative to its population size.
The regions with the largest share of workers are:
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Worker profile
Age and gender
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The median age of Rental Salespersons is 35 years. This is younger than the all jobs average of 40 years.
A large share of workers are aged 25 to 34 years.
Females make up 50% of the workforce. This is similar to the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
Age Bracket | Rental Salespersons | All Jobs Average |
---|---|---|
15-19 | 10.3 | 5.0 |
20-24 | 14.6 | 9.3 |
25-34 | 24.8 | 22.9 |
35-44 | 18.3 | 22.0 |
45-54 | 17.5 | 21.6 |
55-59 | 6.1 | 9.0 |
60-64 | 4.9 | 6.0 |
65 and Over | 3.4 | 4.2 |
Median Age | 35 | 40 |
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Employment Pathways
Education, training and experience
Formal qualifications are not usually required to work as a Rental Salesperson. Some workers have Vocational Education and Training (VET) qualifications in areas such as business, tourism or hospitality.
Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Retail Services VET training pathways.
Highest Level of Education (% Share)
Type of Qualification | Rental Salespersons | All Jobs Average |
---|---|---|
Post Graduate/Graduate Diploma or Graduate Certificate | 2.9 | 10.1 |
Bachelor degree | 10.3 | 21.8 |
Advanced Diploma/Diploma | 9.9 | 11.6 |
Certificate III/IV | 19.4 | 21.1 |
Year 12 | 32.2 | 18.1 |
Year 11 | 8.3 | 4.8 |
Year 10 and below | 17.0 | 12.5 |
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Sales Assistants and Sales Persons who interact well with others, provide good customer service and have an enthusiastic and positive attitude.
Skills
Skills can be improved through training or experience.
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48%
Serving othersLooking for ways to help people.
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46%
Active listeningListening to others, not interrupting, and asking good questions.
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45%
Reading comprehensionReading work related information.
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45%
WritingWriting things for co-workers or customers.
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43%
SpeakingTalking to others.
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41%
Coordination with othersBeing adaptable and coordinating work with other people.
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41%
Critical thinkingThinking about the pros and cons of different ways to solve a problem.
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41%
MonitoringKeeping track of how well work is progressing so you can make changes or improvements.
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39%
Social perceptivenessUnderstanding why people react the way they do.
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39%
PersuasionTalking people into changing their minds or their behaviour.
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37%
NegotiationBringing people together and trying to sort out their differences.
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37%
InstructingTeaching people how to do something.
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36%
Learning strategiesFiguring out the best way to teach or learn something new.
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34%
Complex problem solvingNoticing a problem and figuring out the best way to solve it.
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32%
Judgment and decision makingFiguring out the pros and cons of different options and choosing the best one.
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32%
Active learningBeing able to use what you have learnt to solve problems now and again in the future.
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32%
Management of personnel resourcesMotivating, developing, and directing people as they work, and choosing the best people for the job.
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32%
Operation monitoringWatching gauges, dials, or other indicators to make sure a machine is working properly.
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32%
Time managementManaging your own and other peoples' time to get work done.
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30%
MathematicsUsing maths to solve problems.
Knowledge
These are important topics, subjects or knowledge areas.
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50%
Customer and personal serviceUnderstanding customer needs, providing good quality service, and measuring customer satisfaction.
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48%
Computers and electronicsCircuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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48%
Sales and marketingShowing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
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45%
MathematicsArithmetic, algebra, geometry, calculus, or statistics.
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44%
Administration and managementBusiness principles involved in strategic planning, leadership, and coordinating people and resources.
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43%
ClericalWord processing, managing files and records, stenography and transcription, designing forms, and other office work.
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41%
English languageEnglish language including the meaning and spelling of words, rules of composition, and grammar.
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35%
Production and processingRaw materials, production processes, quality control, costs, and ways of making and distributing goods.
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30%
Education and trainingCurriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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28%
Communications and mediaMedia production, communication, and dissemination. Includes written, spoken, and visual media.
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27%
Economics and accountingEconomics and accounting, the financial markets, banking and checking and reporting of financial data.
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27%
Public safety and securityUse of equipment, rules and ideas to protect people, data, property, and institutions.
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22%
Personnel and human resourcesRecruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
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21%
Law and governmentHow our laws and courts work. Government rules and regulations, and the political system.
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19%
PsychologyHuman behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
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14%
Foreign languageForeign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
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13%
TelecommunicationsTransmission, broadcasting, switching, control, and operation of telecommunications systems.
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13%
Building and constructionMaterials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.
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11%
Food productionPlanting, growing, and harvesting food (both plant and animal), including storage and handling.
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10%
TransportationMoving people or goods by air, rail, sea, or road.
Abilities
Workers use these physical and mental abilities..
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54%
Oral comprehensionListen to and understand what people say.
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52%
Oral expressionCommunicate by speaking.
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48%
Speech recognitionIdentify and understand the speech of another person.
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45%
Written comprehensionRead and understand written information.
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45%
Written expressionWrite in a way that people can understand.
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43%
Near visionSee details that are up-close (within a few feet).
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43%
Speech claritySpeak clearly so others can understand you.
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41%
CategorisingCome up with different ways of grouping things.
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41%
Problem spottingNotice when something is wrong or is likely to go wrong, even if you can't solve the problem.
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39%
Deductive reasoningUse general rules to find answers or solve problems logically.
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39%
Inductive reasoningUse lots of detailed information to come up with answers or make general rules.
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37%
Flexibility of closureSee a pattern (a figure, object, word, or sound) hidden in other distracting material.
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37%
Selective attentionPay attention to something without being distracted.
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37%
Sorting or orderingOrder or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
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37%
Working with numbersAdd, subtract, multiply, or divide.
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36%
Control precisionQuickly change the controls of a machine, car, truck or boat.
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36%
Far visionSee details that are far away.
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34%
BrainstormingCome up with a number of ideas about a topic, even if the ideas aren't very good.
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34%
Finger dexterityPut together small parts with your fingers.
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34%
MathematicsChoose the right maths method or formula to solve a problem.
Activities
These are kinds of activities workers regularly do in this job.
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61%
Working with the publicGreeting or serving customers, clients or guests, and public speaking or performing.
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59%
Building good relationshipsBuilding good working relationships and keeping them over time.
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53%
Influencing peopleConvincing people to buy something or to change their minds or actions.
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49%
Communicating with the publicGiving information to the public, business or government by telephone, in writing, or in person.
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48%
Keeping your knowledge up-to-dateKeeping up-to-date with technology and new ideas.
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47%
Communicating within a teamGiving information to co-workers by telephone, in writing, or in person.
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46%
Researching and investigatingLooking for, getting and understanding different kinds of information.
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45%
Making decisions and solving problemsUsing information to work out the best solution and solve problems.
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44%
Negotiating and resolving conflictsHandling complaints and disagreements, and negotiating with people.
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43%
Working with computersUsing computers to program, write software, set up functions, enter data, or process information.
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40%
Coaching and developing othersWorking out the needs of others and coaching, mentoring, or helping them to improve.
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37%
Coordinating the work of a teamGetting members of a group to work together to finish a task.
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37%
Collecting and organising informationCompiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
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37%
Assessing and evaluating thingsWorking out the value, importance, or quality of things, services or people.
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37%
Helping and caring for othersProviding personal assistance, medical attention, or emotional support.
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36%
Training and teaching othersUnderstanding the needs of others, developing training programs, and teaching or instructing.
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34%
Looking for changes over timeComparing objects, actions, or events. Looking for differences between them or changes over time.
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31%
Documenting or recording informationEntering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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29%
Leading and encouraging a teamEncouraging and building trust, respect, and cooperation among team members.
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29%
Providing office supportDoing day-to-day office work such as filing and processing paperwork.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
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81%
AdministrativeFollowing set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
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71%
EnterprisingStarting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
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38%
HelpingWorking with people. Helping or providing service to others.
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33%
PracticalPractical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
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19%
CreativeWorking with forms, designs and patterns. Often need self-expression and can be done without following rules.
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14%
AnalyticalIdeas and thinking. Searching for facts and figuring out problems in your head.
Values
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62%
RelationshipsServe and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
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57%
SupportSupportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
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38%
IndependenceWork alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
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33%
AchievementResults oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
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31%
Working conditionsJob security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
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29%
RecognitionAdvancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Demands
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99%
TelephoneTalk on the telephone.
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98%
Contact with peopleHave contact with people by telephone, face-to-face, or any other way.
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92%
Face-to-face discussionsTalk with people face-to-face.
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84%
TeamworkWork with people in a group or team.
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84%
Unstructured workHave freedom to decide on tasks, priorities, and goals.
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84%
Contact with the publicWork with customers or the public.
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84%
Indoors, heat controlledWork indoors with access to heating or cooling.
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83%
Being exact or accurateBe very exact or highly accurate.
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81%
Freedom to make decisionsHave freedom to make decision on your own.
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80%
Angry or unpleasant peopleDeal with unpleasant, angry, or rude people.
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79%
Physically close to peopleWork physically close to other people.
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79%
Frequent decision makingFrequently make decisions that impact other people.
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74%
Repeating same tasksRepeat the same tasks or activities (e.g., key entry) over and over, without stopping.
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72%
Impact of decisionsMake decisions that have a large impact on other people.
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68%
Spend time standingSpend time standing at work.
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66%
Health and safety of othersTake responsibility for the health and safety of others.
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66%
Lead or coordinate a teamLead others to do work activities.
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64%
Walking and runningSpend time walking and running.
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64%
Conflict situationsDeal with conflict or disagreements.
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64%
Making repetitive motionsSpend time making repetitive motions.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-2021.00 - Counter and Rental Clerks.
Links and downloads
Research and reports
The Skills Priority List provides a current labour market rating and a future demand rating for nearly 800 occupations nationally. Current labour market ratings are available for occupations at a state and territory level.
Downloads
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Occupation profiles data are available for download.
The Employment Projections are available for download.