Storepersons receive, handle and despatch goods in stores and warehouses.
Also known as: Stores Assistant or Warehouse Assistant.
Specialisations: Chiller Hand, Manufacturing Storeperson, Operator Supply (Army), Order Picker/Assembler, Stores Despatch Hand, Stores Naval (Navy).
Formal qualifications are not usually required to work as a Storeperson. Some workers have a certificate II or III in warehousing operations.
receiving incoming goods, checking for damage and for discrepancies between goods and invoices
unloading vehicles, opening packages and removing contents
operating computers to obtain details of location and quantity of items in stock
labelling goods with details of storage location
packing and weighing goods and sealing boxes
operating machines to lift, place and remove goods on high levels
operating specialised equipment, such as manually and electronically guided order pickers, and checking goods off picking list
assisting with regular stocktakes
may use materials handling equipment, such as hydraulic pallet lifters and hand trucks, to move goods
Vocational Education and Training (VET)
Informal or on-the-job
JSA produces employment projections to show where likely future job opportunities may be. The latest data are for the five years from November 2021 to November 2026. Over this period, the number of workers:
- is expected to grow moderately
- is likely to reach 174,400 by 2026.
Source: Jobs and Skills Australia Employment Projections to 2026.
Notes: The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment projections figures are rounded to the nearest 100. Calculations based on these rounded figures may result in differences to the numbers that are displayed on this page. Employment projections data (including occupations) can be downloaded from the Employment Projections page.
Number of Workers
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and Jobs and Skills Australia Employment Projections to 2026.
Earnings and hours
Around 73% of people employed as Storepersons work full-time hours, in all their jobs combined. This is 7 percentage points above the all jobs average (66%).
Full-time workers work an average of 41 hours per week in their main job. This is similar to the all jobs average (44 hours per week).
Median full-time earnings are $1,134 per week, this is much lower than the all jobs median ($1,593):
- 3 in 4 workers earn more than $1,015
- 1 in 4 earn more than $1,330
Median hourly earnings are $29, this is lower than the all jobs median ($41 per hour).
Sources: Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average. Full-time median earnings and median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2021. Compared to all jobs median.
Weekly Earnings (Before Tax)
|Earnings||Storepersons||All Jobs Average|
Source: Based on ABS Survey of Employee Earnings and Hours, May 2021, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Storepersons work in industries like:
Source: ABS Labour Force Survey, annual average 2021.
Employment across Australia
Employment by State and Territory (% Share)
|State||Storepersons||All Jobs Average|
Around 70% of Storepersons live in capital cities, compared with the all jobs average of 62%.
The regions with the largest share of workers are:
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Storepersons is 38 years. This is similar to the all jobs average of 40 years.
A large share of workers are aged 25 to 34 years.
Females make up 21% of the workforce. This is 27 percentage points below the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Storepersons||All Jobs Average|
|65 and Over||2.4||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Formal qualifications are not usually required to work as a Storeperson. Some workers have a certificate II or III in warehousing operations.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Retail Services VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Storepersons||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||2.0||10.1|
|Year 10 and below||24.2||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Storepersons who are hardworking, with a strong work ethic and are trustworthy, responsible and reliable.
Skills can be improved through training or experience.
Listening to others, not interrupting, and asking good questions.
41%Coordination with others
Being adaptable and coordinating work with other people.
Thinking about the pros and cons of different ways to solve a problem.
Looking for ways to help people.
Talking to others.
Managing your own and other peoples' time to get work done.
Talking people into changing their minds or their behaviour.
36%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Reading work related information.
Keeping track of how well work is progressing so you can make changes or improvements.
Bringing people together and trying to sort out their differences.
34%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
Understanding why people react the way they do.
Being able to use what you have learnt to solve problems now and again in the future.
Writing things for co-workers or customers.
29%Management of material resources
Providing the right equipment, facilities, and materials needed to do work.
Using maths to solve problems.
27%Operation and control
Controlling equipment or systems.
Teaching people how to do something.
18%Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
These are important topics, subjects or knowledge areas.
English language including the meaning and spelling of words, rules of composition, and grammar.
35%Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
34%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
29%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Arithmetic, algebra, geometry, calculus, or statistics.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
Moving people or goods by air, rail, sea, or road.
21%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
Machines and tools, including their designs, uses, repair, and maintenance.
18%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
13%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
12%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
11%Engineering and technology
Use engineering, science and technology to design and produce goods and services.
10%Building and construction
Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.
9%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
9%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
6%Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
Workers use these physical and mental abilities..
Bend, stretch, twist, or reach with your body, arms, and/or legs.
Listen to and understand what people say.
Communicate by speaking.
See details that are up-close (within a few feet).
Lift, push, pull, or carry things.
Quickly move your hand to grasp, manipulate, or assemble objects.
Use your arms and/or legs at the same time while sitting, standing, or lying down.
41%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
Read and understand written information.
Use general rules to find answers or solve problems logically.
Use lots of detailed information to come up with answers or make general rules.
Write in a way that people can understand.
See details that are far away.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
Speak clearly so others can understand you.
Come up with different ways of grouping things.
Exercise for a long time without getting winded or out of breath.
Identify and understand the speech of another person.
Keep your hand or arm steady.
These are kinds of activities workers regularly do in this job.
84%Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
51%Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
50%Building good relationships
Building good working relationships and keeping them over time.
39%Researching and investigating
Looking for, getting and understanding different kinds of information.
38%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
36%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
36%Controlling equipment or machines
Operating machines or processes either directly or using controls (not including computers or vehicles).
36%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
36%Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
34%Driving vehicles or equipment
Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.
33%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
33%Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
32%Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
32%Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
31%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
30%Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
27%Coaching and developing others
Working out the needs of others and coaching, mentoring, or helping them to improve.
25%Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
23%Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
21%Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Working with people. Helping or providing service to others.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Talk with people face-to-face.
91%Being exact or accurate
Be very exact or highly accurate.
83%Spend time standing
Spend time standing at work.
82%Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
81%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
Work to strict deadlines.
Work with people in a group or team.
78%Walking and running
Spend time walking and running.
78%Indoors, not heat controlled
Work indoors without heating or cooling (e.g., warehouse without heat).
72%Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
71%Wear common protective or safety equipment
Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.
71%Making repetitive motions
Spend time making repetitive motions.
71%Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
69%Freedom to make decisions
Have freedom to make decision on your own.
Talk on the telephone.
68%Bending or twisting your body
Spend time bending or twisting your body.
66%Physically close to people
Work physically close to other people.
Have freedom to decide on tasks, priorities, and goals.
64%Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
60%Automation of tasks
Do tasks that are mostly automated.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5081.03 - Stock Clerks- Stockroom, Warehouse, or Storage Yard.
Links and downloads
Research and reports
The Skills Priority List provides a current labour market rating and a future demand rating for nearly 800 occupations nationally. Current labour market ratings are available for occupations at a state and territory level.
Occupation profiles data are available for download.
The Employment Projections are available for download.