Alarm, Security and Surveillance Monitors
Alarm, Security or Surveillance Monitors monitor security alarms, CCTV and other surveillance equipment, and contact supervisors, police or fire brigades if security is breached or fire is detected.
Watches for irregularities such as broken water-pipes and fire hazards and takes action to prevent fire, accidental loss or criminal activity.
Monitors alarms and contacts supervisors, police and fire brigades by radio or phone if security is breached or fire is detected.
Vocational Education and Training (VET)
Informal or on-the-job
JSA produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Security Officers and Guards, under the outlook section.
Earnings and hours
Around 83% of people employed as Alarm, Security and Surveillance Monitors work full-time hours, in all their jobs combined. This is 17 percentage points above the all jobs average (66%).
Full-time workers work an average of 44 hours per week in their main job. This is the same as the all jobs average.
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Most Alarm, Security and Surveillance Monitors work in the Public administration and safety industry. They are also employed in industries like:
Source: Based on ABS Census 2016, Customised Report.
Employment across Australia
Employment by State and Territory (% Share)
|State||Alarm, Security and Surveillance Monitors||All Jobs Average|
Around 75% of Alarm, Security and Surveillance Monitors live in capital cities, compared with the all jobs average of 62%.
New South Wales has a large share of employment relative to its population size.
The regions with the largest share of workers are:
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Alarm, Security and Surveillance Monitors is 38 years. This is similar to the all jobs average of 40 years.
A large share of workers are aged 25 to 34 years.
Females make up 29% of the workforce. This is 19 percentage points below the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Alarm, Security and Surveillance Monitors||All Jobs Average|
|65 and Over||1.4||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Formal qualifications are not essential to work as an Alarm, Security or Surveillance Monitor. Although some workers have a certificate II or III in security operations.
Registration or licencing may be required.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Property Services and Public Sector VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Alarm, Security and Surveillance Monitors||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||3.1||10.1|
|Year 10 and below||12.6||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Security Officers and Guards who can connect with others, are trustworthy, responsible and reliable.
Skills can be improved through training or experience.
Thinking about the pros and cons of different ways to solve a problem.
Reading work related information.
Keeping track of how well work is progressing so you can make changes or improvements.
Talking to others.
Listening to others, not interrupting, and asking good questions.
Understanding why people react the way they do.
Writing things for co-workers or customers.
45%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Being able to use what you have learnt to solve problems now and again in the future.
41%Coordination with others
Being adaptable and coordinating work with other people.
Teaching people how to do something.
Bringing people together and trying to sort out their differences.
Managing your own and other peoples' time to get work done.
Figuring out the best way to teach or learn something new.
Talking people into changing their minds or their behaviour.
34%Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
32%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Looking for ways to help people.
Using maths to solve problems.
These are important topics, subjects or knowledge areas.
63%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
58%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
58%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
56%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Arithmetic, algebra, geometry, calculus, or statistics.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
English language including the meaning and spelling of words, rules of composition, and grammar.
50%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
49%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
40%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
Machines and tools, including their designs, uses, repair, and maintenance.
36%Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
34%Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
34%Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
33%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
29%Engineering and technology
Use engineering, science and technology to design and produce goods and services.
Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.
29%Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
Workers use these physical and mental abilities..
Pay attention to something without being distracted.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
See details that are up-close (within a few feet).
Communicate by speaking.
See details that are far away.
Use lots of detailed information to come up with answers or make general rules.
Listen to and understand what people say.
Use general rules to find answers or solve problems logically.
Identify and understand the speech of another person.
46%Speed of recognition
Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.
45%Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Write in a way that people can understand.
Read and understand written information.
Speak clearly so others can understand you.
43%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Do two or more things at the same time.
Come up with different ways of grouping things.
Come up with a number of ideas about a topic, even if the ideas aren't very good.
Come up with unusual or clever ideas, or creative ways to solve a problem.
These are kinds of activities workers regularly do in this job.
77%Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
76%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
75%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
75%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
73%Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
72%Building good relationships
Building good working relationships and keeping them over time.
71%Making decisions and solving problems
Using information to work out the best solution and solve problems.
70%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
70%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
65%Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
65%Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
62%Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
61%Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
60%Making sense of information and ideas
Looking at, working with, and understanding data or information.
59%Researching and investigating
Looking for, getting and understanding different kinds of information.
57%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
Using your own ideas for developing, designing, or creating something new.
54%Explaining things to people
Helping people to understand and use information.
54%Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
49%Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Working with people. Helping or providing service to others.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Talk on the telephone.
91%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
87%Indoors, heat controlled
Work indoors with access to heating or cooling.
Talk with people face-to-face.
Use electronic mail.
83%Frequent decision making
Frequently make decisions that impact other people.
Work with people in a group or team.
82%Being exact or accurate
Be very exact or highly accurate.
81%Impact of decisions
Make decisions that have a large impact on other people.
Have freedom to decide on tasks, priorities, and goals.
79%Letters and memos
Write letters and memos.
79%Spend time sitting
Spend time sitting at work.
78%Physically close to people
Work physically close to other people.
Deal with conflict or disagreements.
74%Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
74%Contact with the public
Work with customers or the public.
74%Consequence of error
Work where mistakes have serious consequences.
72%Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
72%Freedom to make decisions
Have freedom to make decision on your own.
70%Lead or coordinate a team
Lead others to do work activities.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 33-9031.00 - Gaming Surveillance Officers and Gaming Investigators.
Links and downloads
Research and reports
The Skills Priority List provides a current labour market rating and a future demand rating for nearly 800 occupations nationally. Current labour market ratings are available for occupations at a state and territory level.
Occupation profiles data are available for download.
The Employment Projections are available for download.