Car Park Attendants

ANZSCO ID 899912

Overview

Snapshot

Employed
2,100
Future Growth
N/A
Weekly Earnings
N/A
Full-Time Share
52%
Female Share
18%
Average age
42

Summary

Car Park Attendants operate and maintain car parking facilities by guarding cars in parking areas and collecting fees at car park entry or exit points. They may drive and park cars, and operate boom gates.

Tasks

  • Answer customers' enquiries.

  • Accepts money and give change.

  • Issues the correct tickets.

  • Direct drivers to a parking space.

  • Checks to make sure all vehicles have a parking ticket.

  • Keeps an eye on the cars and the parking area.

  • Makes security checks on vehicles.

  • Collects rubbish and keep the area clean.

  • Does the banking and keep reports of tickets issued.

  • Carries out parking warden duties.


Outlook

Employment Outlook

The NSC produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Other Miscellaneous Labourers, under the outlook section.


Earnings and hours

Working arrangements

  • Around 52% of people employed as Car Park Attendants work full-time hours, in all their jobs combined. This is 14 percentage points below the all jobs average (66%).

    Full-time workers work an average of 42 hours per week in their main job. This is similar to the all jobs average (44 hours per week).

    Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.


Industries

Main industries

1
Other Services
56.1%
2
Arts and Recreation Services
9.2%
3
Public Administration and Safety
5.6%
4
Rental, Hiring and Real Estate Services
4.8%
5
Other industries
23.3%

Regions

Employment across Australia

NSW

34.4% All occupations: 31.6%

VIC

27.5% All occupations: 25.6%

QLD

20.0% All occupations: 20.0%

SA

7.4% All occupations: 7.0%

WA

7.5% All occupations: 10.8%

TAS

1.4% All occupations: 2.0%

NT

0.3% All occupations: 1.0%

ACT

1.6% All occupations: 1.9%

Employment by State and Territory (% Share)

State Car Park Attendants All Jobs Average
NSW 34.4 31.6
VIC 27.5 25.6
QLD 20.0 20.0
SA 7.4 7.0
WA 7.5 10.8
TAS 1.4 2.0
NT 0.3 1.0
ACT 1.6 1.9



Worker profile

Age and gender

Age In Years
42
All Jobs Average is 40
Female Share
18%
All Jobs Average is 48%
  • The median age of Car Park Attendants is 42 years. This is similar to the all jobs average of 40 years.

    A large share of workers are aged 25 to 34 years.

    Females make up 18% of the workforce. This is 30 percentage points below the all jobs average of 48%.

    Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age Bracket Car Park Attendants All Jobs Average
15-19 4.1 5.0
20-24 12.4 9.3
25-34 21.4 22.9
35-44 17.2 22.0
45-54 16.5 21.6
55-59 9.2 9.0
60-64 9.3 6.0
65 and Over 9.9 4.2
Median Age 42 40

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.


Employment Pathways

Education, training and experience

Formal qualifications are not usually required to work as a Car Park Attendant.

Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of Qualification Car Park Attendants All Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate 3.5 10.1
Bachelor degree 14.4 21.8
Advanced Diploma/Diploma 10.1 11.6
Certificate III/IV 15.0 21.1
Year 12 31.3 18.1
Year 11 6.3 4.8
Year 10 and below 19.4 12.5

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.


Skills and Knowledge

Employers look for Labourers who are reliable, have a good work ethic and can work well in a team.

Skills

Skills can be improved through training or experience.

  • 39%

    Active listening

    Listening to others, not interrupting, and asking good questions.

  • 39%

    Critical thinking

    Thinking about the pros and cons of different ways to solve a problem.

  • 36%

    Serving others

    Looking for ways to help people.

  • 34%

    Speaking

    Talking to others.

  • 34%

    Judgment and decision making

    Figuring out the pros and cons of different options and choosing the best one.

  • 34%

    Monitoring

    Keeping track of how well work is progressing so you can make changes or improvements.

  • 34%

    Social perceptiveness

    Understanding why people react the way they do.

  • 32%

    Coordination with others

    Being adaptable and coordinating work with other people.

  • 32%

    Mathematics

    Using maths to solve problems.

  • 30%

    Complex problem solving

    Noticing a problem and figuring out the best way to solve it.

  • 29%

    Writing

    Writing things for co-workers or customers.

  • 29%

    Instructing

    Teaching people how to do something.

  • 29%

    Negotiation

    Bringing people together and trying to sort out their differences.

  • 29%

    Operation and control

    Controlling equipment or systems.

  • 29%

    Time management

    Managing your own and other peoples' time to get work done.

  • 29%

    Learning strategies

    Figuring out the best way to teach or learn something new.

  • 27%

    Operation monitoring

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  • 27%

    Reading comprehension

    Reading work related information.

  • 25%

    Active learning

    Being able to use what you have learnt to solve problems now and again in the future.

  • 25%

    Persuasion

    Talking people into changing their minds or their behaviour.


Knowledge

These are important topics, subjects or knowledge areas.

  • 46%

    Customer and personal service

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  • 37%

    Education and training

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • 37%

    Public safety and security

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  • 35%

    Transportation

    Moving people or goods by air, rail, sea, or road.

  • 34%

    English language

    English language including the meaning and spelling of words, rules of composition, and grammar.

  • 32%

    Mathematics

    Arithmetic, algebra, geometry, calculus, or statistics.

  • 32%

    Computers and electronics

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • 28%

    Sales and marketing

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  • 28%

    Production and processing

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  • 27%

    Clerical

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  • 23%

    Economics and accounting

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  • 21%

    Psychology

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  • 21%

    Administration and management

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  • 21%

    Communications and media

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  • 20%

    Personnel and human resources

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  • 20%

    Telecommunications

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • 18%

    Mechanical

    Machines and tools, including their designs, uses, repair, and maintenance.

  • 18%

    Geography

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  • 17%

    Law and government

    How our laws and courts work. Government rules and regulations, and the political system.

  • 12%

    Sociology and anthropology

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.


Abilities

Workers use these physical and mental abilities..

  • 48%

    Oral expression

    Communicate by speaking.

  • 45%

    Selective attention

    Pay attention to something without being distracted.

  • 43%

    Far vision

    See details that are far away.

  • 43%

    Near vision

    See details that are up-close (within a few feet).

  • 43%

    Speech recognition

    Identify and understand the speech of another person.

  • 41%

    Oral comprehension

    Listen to and understand what people say.

  • 41%

    Problem spotting

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  • 41%

    Control precision

    Quickly change the controls of a machine, car, truck or boat.

  • 39%

    Speech clarity

    Speak clearly so others can understand you.

  • 39%

    Depth perception

    Decide which thing is closer or further away from you, or decide how far away it is.

  • 39%

    Perceptual speed

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  • 39%

    Reaction time

    Quickly move your hand, finger, or foot when a sound, light, picture or something else appears.

  • 39%

    Spatial orientation

    Know where things are around you.

  • 37%

    Extent flexibility

    Bend, stretch, twist, or reach with your body, arms, and/or legs.

  • 37%

    Multilimb coordination

    Use your arms and/or legs at the same time while sitting, standing, or lying down.

  • 36%

    Colour discrimination

    Notice differences between colours, including shades of colour and brightness.

  • 36%

    Deductive reasoning

    Use general rules to find answers or solve problems logically.

  • 36%

    Inductive reasoning

    Use lots of detailed information to come up with answers or make general rules.

  • 36%

    Manual dexterity

    Quickly move your hand to grasp, manipulate, or assemble objects.

  • 36%

    Sorting or ordering

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).


Activities

These are kinds of activities workers regularly do in this job.

  • 49%

    Building good relationships

    Building good working relationships and keeping them over time.

  • 49%

    Working with the public

    Greeting or serving customers, clients or guests, and public speaking or performing.

  • 47%

    Communicating within a team

    Giving information to co-workers by telephone, in writing, or in person.

  • 45%

    Researching and investigating

    Looking for, getting and understanding different kinds of information.

  • 44%

    Handling and moving objects

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  • 43%

    Making decisions and solving problems

    Using information to work out the best solution and solve problems.

  • 42%

    Estimating amounts, costs and resources

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  • 42%

    Looking for changes over time

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  • 40%

    Planning and prioritising work

    Deciding on goals and putting together a detailed plan to get the work done.

  • 40%

    Helping and caring for others

    Providing personal assistance, medical attention, or emotional support.

  • 39%

    Documenting or recording information

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • 39%

    Monitoring people, processes and things

    Checking objects, actions, or events, and keeping an eye out for problems.

  • 38%

    Doing physically active work

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  • 37%

    Communicating with the public

    Giving information to the public, business or government by telephone, in writing, or in person.

  • 35%

    Explaining things to people

    Helping people to understand and use information.

  • 35%

    Checking for errors or defects

    Inspecting equipment, structures, or materials for errors, problems or defects.

  • 34%

    Controlling equipment or machines

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  • 32%

    Checking compliance with standards

    Deciding whether events or processes comply with laws, regulations, or standards.

  • 32%

    Coordinating the work of a team

    Getting members of a group to work together to finish a task.

  • 30%

    Driving vehicles or equipment

    Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.


Interests and demands

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  • 95%

    Practical

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  • 81%

    Administrative

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  • 48%

    Enterprising

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  • 38%

    Helping

    Working with people. Helping or providing service to others.

  • 14%

    Analytical

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  • 14%

    Creative

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.


Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.
  • 67%

    Relationships

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  • 38%

    Independence

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  • 33%

    Support

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  • 24%

    Achievement

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  • 24%

    Working conditions

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  • 19%

    Recognition

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.


Demands

The physical and social demands that workers face most often are shown below:
  • 92%

    Contact with people

    Have contact with people by telephone, face-to-face, or any other way.

  • 85%

    Face-to-face discussions

    Talk with people face-to-face.

  • 85%

    Contact with the public

    Work with customers or the public.

  • 84%

    Using your hands to handle, control, or feel

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  • 79%

    In an enclosed vehicle or equipment

    Work in a closed vehicle (e.g., car).

  • 79%

    Being exact or accurate

    Be very exact or highly accurate.

  • 79%

    Physically close to people

    Work physically close to other people.

  • 77%

    Walking and running

    Spend time walking and running.

  • 76%

    Teamwork

    Work with people in a group or team.

  • 76%

    Making repetitive motions

    Spend time making repetitive motions.

  • 75%

    Telephone

    Talk on the telephone.

  • 72%

    Outdoors, exposed to weather

    Work outdoors, exposed to the weather.

  • 72%

    Impact of decisions

    Make decisions that have a large impact on other people.

  • 71%

    Lead or coordinate a team

    Lead others to do work activities.

  • 71%

    Angry or unpleasant people

    Deal with unpleasant, angry, or rude people.

  • 70%

    Exposure to contaminants

    Be exposed to pollutants, gases, dust or odours.

  • 69%

    Consequence of error

    Work where mistakes have serious consequences.

  • 69%

    Indoors, heat controlled

    Work indoors with access to heating or cooling.

  • 69%

    Outdoors, under cover

    Work outdoors, under cover (e.g., in an open shed).

  • 68%

    Loud or uncomfortable sounds

    Be exposed to noises and sounds that are distracting or uncomfortable.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-6021.00 - Parking Lot Attendants.


Links and downloads

Back to top