Domestic Cleaners

ANZSCO ID 8113

Overview

Snapshot

Employed
44,100
Future Growth
6.3%
Weekly Earnings
N/A
Full-Time Share
16%
Female Share
77%
Average age
47

Summary

Domestic Cleaners clean and tidy private dwellings such as houses, units, flats, apartments and townhouses.

Tasks

  • vacuuming carpets, curtains and upholstered furniture

  • sweeping, mopping, waxing and polishing tiled, vinyl, timber and concrete floors

  • tidying rooms, emptying wastepaper bins and removing refuse and recyclable material

  • cleaning, disinfecting and deodorising kitchens, bathrooms and toilets

  • dusting, cleaning and polishing furniture and other homewares

  • cleaning windows and other glass surfaces

Characteristics

Job Type
Labourers
Skill Level
Entry level
ANZSCO Occupation group
Unemployment Rate
Above average
Industries
Pathway(s)
  • Vocational Education and Training (VET)
  • Informal or on-the-job
Interests
  • Practical
  • Administrative
Physical Demand
  • Light
  • Medium

Outlook

Employment Outlook

The NSC produces employment projections to show where likely future job opportunities may be. The latest data are for the five years from November 2021 to November 2026. Over this period, the number of workers:

  • is expected to grow moderately
  • is likely to reach 37,000 by 2026.
  • Source: National Skills Commission Employment Projections to 2026.

    Notes: The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.

    Employment projections figures are rounded to the nearest 100. Calculations based on these rounded figures may result in differences to the numbers that are displayed on this page. Employment projections data (including occupations) can be downloaded from the Employment Projections page.

Projected Change
6.3%
(or 2,200 jobs)
From
34,800
in 2021
To
37,000
in 2026

Number of Workers

Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and National Skills Commission Employment Projections to 2026.
Year Employment
2011 30,500
2012 32,200
2013 27,700
2014 27,500
2015 32,000
2016 33,800
2017 30,600
2018 34,500
2019 45,600
2020 23,200
2021 34,800
2026 37,000

Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and National Skills Commission Employment Projections to 2026.


Earnings and hours

Working arrangements

  • Around 16% of people employed as Domestic Cleaners work full-time hours, in all their jobs combined. This is 50 percentage points below the all jobs average (66%).

    Full-time workers work an average of 43 hours per week in their main job. This is similar to the all jobs average (44 hours per week).

    Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.


Industries

Main industries

1
Administrative and Support Services
87.9%
2
Health Care and Social Assistance
5.2%
3
Construction
2.5%
4
Transport, Postal and Warehousing
1.1%
5
Other industries
3.3%

Regions

Employment across Australia

NSW

32.3% All occupations: 31.6%

VIC

22.1% All occupations: 25.6%

QLD

22.1% All occupations: 20.0%

SA

8.1% All occupations: 7.0%

WA

11.0% All occupations: 10.8%

TAS

2.1% All occupations: 2.0%

NT

0.8% All occupations: 1.0%

ACT

1.4% All occupations: 1.9%

Employment by State and Territory (% Share)

State Domestic Cleaners All Jobs Average
NSW 32.3 31.6
VIC 22.1 25.6
QLD 22.1 20.0
SA 8.1 7.0
WA 11.0 10.8
TAS 2.1 2.0
NT 0.8 1.0
ACT 1.4 1.9



Worker profile

Age and gender

Age In Years
47
All Jobs Average is 40
Female Share
77%
All Jobs Average is 48%
  • The median age of Domestic Cleaners is 47 years. This is higher than the all jobs average of 40 years.

    A large share of workers are aged 45 to 54 years.

    Females make up 77% of the workforce. This is 29 percentage points above the all jobs average of 48%.

    Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age Bracket Domestic Cleaners All Jobs Average
15-19 1.8 5.0
20-24 4.7 9.3
25-34 15.2 22.9
35-44 21.3 22.0
45-54 28.4 21.6
55-59 12.7 9.0
60-64 9.4 6.0
65 and Over 6.5 4.2
Median Age 47 40

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.


Employment Pathways

Education, training and experience

Formal qualifications are not usually required to work as a Domestic Cleaner. Some workers have a certificate II or III in cleaning operations.

Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Property Services VET training pathways.

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of Qualification Domestic Cleaners All Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate 2.4 10.1
Bachelor degree 10.0 21.8
Advanced Diploma/Diploma 9.6 11.6
Certificate III/IV 14.1 21.1
Year 12 24.4 18.1
Year 11 7.8 4.8
Year 10 and below 31.7 12.5

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.


Skills and Knowledge

Employers look for Domestic Cleaners who are responsible, trustworthy and reliable with the ability to work independently.

Skills

Skills can be improved through training or experience.

  • 41%

    Serving others

    Looking for ways to help people.

  • 36%

    Coordination with others

    Being adaptable and coordinating work with other people.

  • 32%

    Active listening

    Listening to others, not interrupting, and asking good questions.

  • 32%

    Monitoring

    Keeping track of how well work is progressing so you can make changes or improvements.

  • 32%

    Time management

    Managing your own and other peoples' time to get work done.

  • 32%

    Reading comprehension

    Reading work related information.

  • 30%

    Social perceptiveness

    Understanding why people react the way they do.

  • 30%

    Speaking

    Talking to others.

  • 30%

    Critical thinking

    Thinking about the pros and cons of different ways to solve a problem.

  • 29%

    Complex problem solving

    Noticing a problem and figuring out the best way to solve it.

  • 29%

    Instructing

    Teaching people how to do something.

  • 27%

    Management of personnel resources

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  • 27%

    Persuasion

    Talking people into changing their minds or their behaviour.

  • 25%

    Judgment and decision making

    Figuring out the pros and cons of different options and choosing the best one.

  • 23%

    Quality control analysis

    Doing tests and checking products, services, or processes to make sure they are working properly.

  • 23%

    Negotiation

    Bringing people together and trying to sort out their differences.

  • 23%

    Writing

    Writing things for co-workers or customers.

  • 20%

    Learning strategies

    Figuring out the best way to teach or learn something new.

  • 20%

    Systems analysis

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  • 18%

    Active learning

    Being able to use what you have learnt to solve problems now and again in the future.


Knowledge

These are important topics, subjects or knowledge areas.

  • 53%

    Customer and personal service

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  • 40%

    Education and training

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • 36%

    English language

    English language including the meaning and spelling of words, rules of composition, and grammar.

  • 34%

    Administration and management

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  • 31%

    Transportation

    Moving people or goods by air, rail, sea, or road.

  • 31%

    Public safety and security

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  • 21%

    Foreign language

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  • 18%

    Psychology

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  • 18%

    Economics and accounting

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  • 16%

    Clerical

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  • 16%

    Production and processing

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  • 15%

    Communications and media

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  • 14%

    Chemistry

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  • 13%

    Personnel and human resources

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  • 12%

    Mechanical

    Machines and tools, including their designs, uses, repair, and maintenance.

  • 12%

    Law and government

    How our laws and courts work. Government rules and regulations, and the political system.

  • 9%

    Sales and marketing

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  • 7%

    Computers and electronics

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • 6%

    Engineering and technology

    Use engineering, science and technology to design and produce goods and services.

  • 6%

    Food production

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.


Abilities

Workers use these physical and mental abilities..

  • 46%

    Extent flexibility

    Bend, stretch, twist, or reach with your body, arms, and/or legs.

  • 46%

    Trunk strength

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  • 43%

    Oral comprehension

    Listen to and understand what people say.

  • 39%

    Near vision

    See details that are up-close (within a few feet).

  • 39%

    Oral expression

    Communicate by speaking.

  • 37%

    Stamina

    Exercise for a long time without getting winded or out of breath.

  • 36%

    Speech recognition

    Identify and understand the speech of another person.

  • 36%

    Far vision

    See details that are far away.

  • 34%

    Deductive reasoning

    Use general rules to find answers or solve problems logically.

  • 34%

    Inductive reasoning

    Use lots of detailed information to come up with answers or make general rules.

  • 34%

    Manual dexterity

    Quickly move your hand to grasp, manipulate, or assemble objects.

  • 32%

    Problem spotting

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  • 32%

    Static strength

    Lift, push, pull, or carry things.

  • 30%

    Selective attention

    Pay attention to something without being distracted.

  • 30%

    Sorting or ordering

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  • 30%

    Speech clarity

    Speak clearly so others can understand you.

  • 30%

    Finger dexterity

    Put together small parts with your fingers.

  • 30%

    Multilimb coordination

    Use your arms and/or legs at the same time while sitting, standing, or lying down.

  • 27%

    Colour discrimination

    Notice differences between colours, including shades of colour and brightness.

  • 27%

    Dynamic strength

    Exercise for a long time without your muscles getting tired.


Activities

These are kinds of activities workers regularly do in this job.

  • 66%

    Handling and moving objects

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  • 56%

    Building good relationships

    Building good working relationships and keeping them over time.

  • 55%

    Doing physically active work

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  • 54%

    Researching and investigating

    Looking for, getting and understanding different kinds of information.

  • 51%

    Planning and prioritising work

    Deciding on goals and putting together a detailed plan to get the work done.

  • 50%

    Working with the public

    Greeting or serving customers, clients or guests, and public speaking or performing.

  • 48%

    Communicating within a team

    Giving information to co-workers by telephone, in writing, or in person.

  • 47%

    Looking for changes over time

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  • 46%

    Training and teaching others

    Understanding the needs of others, developing training programs, and teaching or instructing.

  • 46%

    Monitoring people, processes and things

    Checking objects, actions, or events, and keeping an eye out for problems.

  • 44%

    Helping and caring for others

    Providing personal assistance, medical attention, or emotional support.

  • 42%

    Guiding and directing staff

    Guiding and directing staff, including setting and monitoring performance standards.

  • 42%

    Checking compliance with standards

    Deciding whether events or processes comply with laws, regulations, or standards.

  • 39%

    Making decisions and solving problems

    Using information to work out the best solution and solve problems.

  • 39%

    Coordinating the work of a team

    Getting members of a group to work together to finish a task.

  • 39%

    Documenting or recording information

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • 38%

    Controlling equipment or machines

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  • 34%

    Assessing and evaluating things

    Working out the value, importance, or quality of things, services or people.

  • 33%

    Thinking creatively

    Using your own ideas for developing, designing, or creating something new.

  • 31%

    Communicating with the public

    Giving information to the public, business or government by telephone, in writing, or in person.


Interests and demands

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  • 95%

    Practical

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  • 71%

    Administrative

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  • 43%

    Helping

    Working with people. Helping or providing service to others.

  • 33%

    Enterprising

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  • 19%

    Analytical

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  • 14%

    Creative

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.


Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.
  • 76%

    Relationships

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  • 38%

    Support

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  • 29%

    Independence

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  • 24%

    Achievement

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  • 24%

    Working conditions

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  • 14%

    Recognition

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.


Demands

The physical and social demands that workers face most often are shown below:
  • 95%

    Spend time standing

    Spend time standing at work.

  • 93%

    Bending or twisting your body

    Spend time bending or twisting your body.

  • 89%

    Contact with people

    Have contact with people by telephone, face-to-face, or any other way.

  • 86%

    Wear common protective or safety equipment

    Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.

  • 85%

    Making repetitive motions

    Spend time making repetitive motions.

  • 85%

    Walking and running

    Spend time walking and running.

  • 85%

    Kneeling, crouching, stooping, or crawling

    Spend time kneeling, crouching, stooping or crawling.

  • 83%

    Using your hands to handle, control, or feel

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  • 82%

    Freedom to make decisions

    Have freedom to make decision on your own.

  • 81%

    Face-to-face discussions

    Talk with people face-to-face.

  • 80%

    Exposure to contaminants

    Be exposed to pollutants, gases, dust or odours.

  • 78%

    Indoors, heat controlled

    Work indoors with access to heating or cooling.

  • 78%

    Unstructured work

    Have freedom to decide on tasks, priorities, and goals.

  • 77%

    Time pressure

    Work to strict deadlines.

  • 75%

    Being exact or accurate

    Be very exact or highly accurate.

  • 75%

    Frequent decision making

    Frequently make decisions that impact other people.

  • 75%

    Health and safety of others

    Take responsibility for the health and safety of others.

  • 75%

    Teamwork

    Work with people in a group or team.

  • 71%

    Impact of decisions

    Make decisions that have a large impact on other people.

  • 63%

    Repeating same tasks

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 37-2012.00 - Maids and Housekeeping Cleaners.


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