Door-to-door Salespersons sell goods or services from door-to-door.
Specialisations: Door-to-door Fundraising Collector, Party Plan Salesperson.
Formal qualifications are not essential to work as a Door-to-door Salesperson, although some workers have undertaken training.
Collects goods and transports them along established routes and to door-to-door areas.
Displays and demonstrates goods, and explains the qualities of goods to customers.
Informs customers of new goods and services.
Receives payments from customers and gives change.
Records transactions on customer receipts and sales records.
Wraps and packages goods sold.
Develops lists of prospective customers and calls on them to obtain new business.
Orders and purchases goods for sale, and monitors and maintains stock levels.
Informal or on-the-job
The NSC produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Street Vendors and Related Salespersons, under the outlook section.
Earnings and hours
Around 42% of people employed as Door-to-door Salespersons work full-time hours, in all their jobs combined. This is 24 percentage points below the all jobs average (66%).
Full-time workers work an average of 44 hours per week in their main job. This is the same as the all jobs average.
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Employment across Australia
Employment by State and Territory (% Share)
|State||Door-to-door Salespersons||All Jobs Average|
Around 69% of Door-to-door Salespersons live in capital cities, compared with the all jobs average of 62%.
The regions with the largest share of workers are:
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Door-to-door Salespersons is 37 years. This is similar to the all jobs average of 40 years.
A large share of workers are aged 25 to 34 years.
Females make up 64% of the workforce. This is 16 percentage points above the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Door-to-door Salespersons||All Jobs Average|
|65 and Over||5.8||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Formal qualifications are not essential to work as a Door-to-door Salesperson, although some workers have undertaken training.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Retail Services VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Door-to-door Salespersons||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||8.9||10.1|
|Year 10 and below||10.6||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Street Vendors and Related Salespersons who connect well with others, provide good customer service and have an enthusiastic and positive attitude.
Skills can be improved through training or experience.
Talking people into changing their minds or their behaviour.
Bringing people together and trying to sort out their differences.
Talking to others.
Listening to others, not interrupting, and asking good questions.
Understanding why people react the way they do.
Looking for ways to help people.
Thinking about the pros and cons of different ways to solve a problem.
45%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
43%Coordination with others
Being adaptable and coordinating work with other people.
Managing your own and other peoples' time to get work done.
Reading work related information.
Writing things for co-workers or customers.
Keeping track of how well work is progressing so you can make changes or improvements.
37%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
Being able to use what you have learnt to solve problems now and again in the future.
Figuring out the best way to teach or learn something new.
Teaching people how to do something.
25%Management of material resources
Providing the right equipment, facilities, and materials needed to do work.
23%Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
These are important topics, subjects or knowledge areas.
60%Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
56%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
41%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
36%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
English language including the meaning and spelling of words, rules of composition, and grammar.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
Arithmetic, algebra, geometry, calculus, or statistics.
32%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
29%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
26%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
23%Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
17%Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Moving people or goods by air, rail, sea, or road.
13%Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
8%Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
8%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
6%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
Workers use these physical and mental abilities..
Listen to and understand what people say.
Communicate by speaking.
Identify and understand the speech of another person.
Speak clearly so others can understand you.
Read and understand written information.
Write in a way that people can understand.
Use general rules to find answers or solve problems logically.
Use lots of detailed information to come up with answers or make general rules.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
See details that are up-close (within a few feet).
Come up with a number of ideas about a topic, even if the ideas aren't very good.
41%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Come up with different ways of grouping things.
Come up with unusual or clever ideas, or creative ways to solve a problem.
Pay attention to something without being distracted.
Do two or more things at the same time.
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
Remember things like words, numbers, pictures, and procedures.
See details that are far away.
Choose the right maths method or formula to solve a problem.
These are kinds of activities workers regularly do in this job.
64%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
Convincing people to buy something or to change their minds or actions.
63%Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
61%Building good relationships
Building good working relationships and keeping them over time.
56%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
53%Coaching and developing others
Working out the needs of others and coaching, mentoring, or helping them to improve.
44%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
44%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
42%Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
42%Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
41%Researching and investigating
Looking for, getting and understanding different kinds of information.
41%Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.
Using your own ideas for developing, designing, or creating something new.
40%Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
39%Providing office support
Doing day-to-day office work such as filing and processing paperwork.
38%Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
38%Making decisions and solving problems
Using information to work out the best solution and solve problems.
37%Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
36%Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
34%Managing payments and orders
Monitoring and controlling resources and the spending of money.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Working with people. Helping or providing service to others.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
97%Freedom to make decisions
Have freedom to make decision on your own.
Have freedom to decide on tasks, priorities, and goals.
94%Contact with the public
Work with customers or the public.
93%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
Talk on the telephone.
Use electronic mail.
Talk with people face-to-face.
71%Physically close to people
Work physically close to other people.
Compete with others, or be aware of competitive pressures.
67%Letters and memos
Write letters and memos.
Talk to a group of people.
61%Spend time sitting
Spend time sitting at work.
60%Frequent decision making
Frequently make decisions that impact other people.
59%Spend time standing
Spend time standing at work.
57%Impact of decisions
Make decisions that have a large impact on other people.
Work to strict deadlines.
Work with people in a group or team.
49%Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
48%Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
Deal with conflict or disagreements.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-9091.00 - Door-To-Door Sales Workers, News and Street Vendors, and Related Workers.