Delivery Drivers drive vans and cars to deliver goods.
Also known as: Van Driver.
Specialisations: Fast Food Delivery Driver, Grocery Deliverer, Meals on Wheels Driver, Taxi Truck Driver.
Formal qualifications are not essential to work as a Delivery Driver. Although some workers have a certificate II or III in driving operations.
determining the destinations of goods and most appropriate delivery routes
manoeuvring vehicles into position for loading and unloading
assisting with loading to ensure goods are arranged for ease of delivery and safely secured to avoid damage
verifying loading documents
arranging and performing unloading operations and obtaining certification of deliveries
reporting vehicle maintenance needs
may receive payments for deliveries and arrange accounts
Vocational Education and Training (VET)
Informal or on-the-job
The NSC produces employment projections to show where likely future job opportunities may be. The latest data are for the five years from November 2021 to November 2026. Over this period, the number of workers:
- is expected to grow very strongly
- is likely to reach 92,900 by 2026.
Source: National Skills Commission Employment Projections to 2026.
Notes: The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment projections figures are rounded to the nearest 100. Calculations based on these rounded figures may result in differences to the numbers that are displayed on this page. Employment projections data (including occupations) can be downloaded from the Employment Projections page.
Number of Workers
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and National Skills Commission Employment Projections to 2026.
Earnings and hours
Around 52% of people employed as Delivery Drivers work full-time hours, in all their jobs combined. This is 14 percentage points below the all jobs average (66%).
Full-time workers work an average of 43 hours per week in their main job. This is similar to the all jobs average (44 hours per week).
Median full-time earnings are $1,140 per week, this is much lower than the all jobs median ($1,593):
- 3 in 4 workers earn more than $950
- 1 in 4 earn more than $1,290
Median hourly earnings are $27, this is lower than the all jobs median ($41 per hour).
Sources: Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average. Full-time median earnings and median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2021. Compared to all jobs median.
Weekly Earnings (Before Tax)
|Earnings||Delivery Drivers||All Jobs Average|
Source: Based on ABS Survey of Employee Earnings and Hours, May 2021, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Employment across Australia
Employment by State and Territory (% Share)
|State||Delivery Drivers||All Jobs Average|
Around 61% of Delivery Drivers live in capital cities, similar to the all jobs average of 62%.
The regions with the largest share of workers are:
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Delivery Drivers is 39 years. This is similar to the all jobs average of 40 years.
A large share of workers are aged 25 to 34 years.
Females make up 10% of the workforce. This is 38 percentage points below the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Delivery Drivers||All Jobs Average|
|65 and Over||5.0||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Formal qualifications are not essential to work as a Delivery Driver. Although some workers have a certificate II or III in driving operations.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Transport and Logistics Training Package VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Delivery Drivers||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||2.4||10.1|
|Year 10 and below||23.8||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Delivery Drivers who are reliable, provide good customer service and can interact well with a variety of people.
Skills can be improved through training or experience.
43%Operation and control
Controlling equipment or systems.
Listening to others, not interrupting, and asking good questions.
Thinking about the pros and cons of different ways to solve a problem.
Managing your own and other peoples' time to get work done.
Reading work related information.
Talking to others.
Keeping track of how well work is progressing so you can make changes or improvements.
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Writing things for co-workers or customers.
Looking for ways to help people.
Understanding why people react the way they do.
32%Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
30%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Using maths to solve problems.
Being able to use what you have learnt to solve problems now and again in the future.
29%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
Maintaining equipment and deciding what maintenance will be needed in the future.
Fixing machines or systems.
27%Coordination with others
Being adaptable and coordinating work with other people.
Figuring out why a machine or system went wrong and working out what to do about it.
These are important topics, subjects or knowledge areas.
59%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
Moving people or goods by air, rail, sea, or road.
39%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
38%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
English language including the meaning and spelling of words, rules of composition, and grammar.
Machines and tools, including their designs, uses, repair, and maintenance.
32%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
30%Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
29%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Arithmetic, algebra, geometry, calculus, or statistics.
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
24%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
21%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
20%Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
16%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
The physical laws of matter, motion and energy, and how they interact through space and time.
9%Building and construction
Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.
Workers use these physical and mental abilities..
Communicate by speaking.
Lift, push, pull, or carry things.
See details that are far away.
Listen to and understand what people say.
See details that are up-close (within a few feet).
Know where things are around you.
Quickly choose the right movement of the hand, foot, or other body part when there are two or more different signals (lights, sounds, pictures).
Use your arms and/or legs at the same time while sitting, standing, or lying down.
Quickly change the controls of a machine, car, truck or boat.
Do two or more things at the same time.
Quickly move your hand, finger, or foot when a sound, light, picture or something else appears.
Read and understand written information.
Bend, stretch, twist, or reach with your body, arms, and/or legs.
Quickly move your hand to grasp, manipulate, or assemble objects.
Pay attention to something without being distracted.
Use general rules to find answers or solve problems logically.
Decide which thing is closer or further away from you, or decide how far away it is.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
39%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Speak clearly so others can understand you.
These are kinds of activities workers regularly do in this job.
70%Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
60%Building good relationships
Building good working relationships and keeping them over time.
56%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
55%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
55%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
54%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
53%Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
52%Researching and investigating
Looking for, getting and understanding different kinds of information.
51%Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
51%Driving vehicles or equipment
Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.
48%Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
47%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
42%Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
41%Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
41%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
39%Making decisions and solving problems
Using information to work out the best solution and solve problems.
39%Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
38%Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.
36%Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
35%Making sense of information and ideas
Looking at, working with, and understanding data or information.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Working with people. Helping or providing service to others.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
93%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
92%In an enclosed vehicle or equipment
Work in a closed vehicle (e.g., car).
Work to strict deadlines.
Talk with people face-to-face.
82%Frequent decision making
Frequently make decisions that impact other people.
82%Outdoors, exposed to weather
Work outdoors, exposed to the weather.
77%Contact with the public
Work with customers or the public.
77%Being exact or accurate
Be very exact or highly accurate.
76%Impact of decisions
Make decisions that have a large impact on other people.
76%Exposure to contaminants
Be exposed to pollutants, gases, dust or odours.
75%Freedom to make decisions
Have freedom to make decision on your own.
Work with people in a group or team.
Talk on the telephone.
73%Physically close to people
Work physically close to other people.
70%Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
70%Very hot or cold temperatures
Work in very hot or cold temperatures.
Have freedom to decide on tasks, priorities, and goals.
67%Consequence of error
Work where mistakes have serious consequences.
Compete with others, or be aware of competitive pressures.
66%Making repetitive motions
Spend time making repetitive motions.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-3033.00 - Light Truck or Delivery Services Drivers.