Gallery, Museum and Tour Guides
Gallery, Museum and Tour Guides direct and guide visitors in galleries and museums, and escort visitors on sightseeing, educational and other tours.
meeting and greeting visitors
controlling visitors' access to exhibits
ensuring safety of collections
maintaining attendance records
planning and rearranging schedules and itineraries
planning, organising and conducting tours
arranging transportation and accommodation for visitors following planned itineraries
arranging entry to places of interest
answering questions, providing commentaries, issuing brochures and tour literature, showing audiovisual presentations, and explaining features and procedures at tour sites
may assist with installing and dismantling exhibits
Vocational Education and Training (VET)
Informal or on-the-job
The NSC produces employment projections to show where likely future job opportunities may be. The latest data are for the five years from November 2021 to November 2026. Over this period, the number of workers:
- is expected to decline
- is likely to reach 4,800 by 2026.
Source: National Skills Commission Employment Projections to 2026.
Notes: The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment projections figures are rounded to the nearest 100. Calculations based on these rounded figures may result in differences to the numbers that are displayed on this page. Employment projections data (including occupations) can be downloaded from the Employment Projections page.
Number of Workers
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and National Skills Commission Employment Projections to 2026.
Earnings and hours
Around 43% of people employed as Gallery, Museum and Tour Guides work full-time hours, in all their jobs combined. This is 23 percentage points below the all jobs average (66%).
Full-time workers work an average of 47 hours per week in their main job. This is 3 hours more than the all jobs average (44 hours per week).
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Employment across Australia
Employment by State and Territory (% Share)
|State||Gallery, Museum and Tour Guides||All Jobs Average|
Around 45% of Gallery, Museum and Tour Guides live outside of capital cities, compared with the all jobs average of 38%.
Tasmania, the Northern Territory and Queensland have a large share of employment relative to their population size.
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Gallery, Museum and Tour Guides is 42 years. This is similar to the all jobs average of 40 years.
A large share of workers are aged 25 to 34 years.
Females make up 48% of the workforce. This is the same as the all jobs average.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Gallery, Museum and Tour Guides||All Jobs Average|
|65 and Over||8.5||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Formal qualifications are not essential to work as a Gallery, Museum or Tour Guide. Although most workers have a university or Vocational Education and Training (VET) qualification in areas like tourism, business management, education, art, history and science.
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Creative Arts and Culture VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Gallery, Museum and Tour Guides||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||12.3||10.1|
|Year 10 and below||7.3||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Gallery, Museum and Tour Guides who can connect with others and provide good customer service.
Skills can be improved through training or experience.
Thinking about the pros and cons of different ways to solve a problem.
Looking for ways to help people.
Talking to others.
Listening to others, not interrupting, and asking good questions.
Reading work related information.
Understanding why people react the way they do.
39%Coordination with others
Being adaptable and coordinating work with other people.
Keeping track of how well work is progressing so you can make changes or improvements.
Figuring out the best way to teach or learn something new.
Teaching people how to do something.
Being able to use what you have learnt to solve problems now and again in the future.
30%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
30%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
Talking people into changing their minds or their behaviour.
Writing things for co-workers or customers.
Managing your own and other peoples' time to get work done.
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
20%Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Using maths to solve problems.
Measuring how well a system is working and how to improve it.
These are important topics, subjects or knowledge areas.
69%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
English language including the meaning and spelling of words, rules of composition, and grammar.
54%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
53%History and archeology
Events of the past, their causes, how we learn about them, and how they influence the way we live today.
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
38%Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
37%Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
36%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
36%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
34%Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
33%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
Moving people or goods by air, rail, sea, or road.
31%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
Arithmetic, algebra, geometry, calculus, or statistics.
28%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
24%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
17%Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
Workers use these physical and mental abilities..
Communicate by speaking.
Listen to and understand what people say.
Speak clearly so others can understand you.
Identify and understand the speech of another person.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
Read and understand written information.
Use general rules to find answers or solve problems logically.
Use lots of detailed information to come up with answers or make general rules.
See details that are far away.
See details that are up-close (within a few feet).
39%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Come up with different ways of grouping things.
Remember things like words, numbers, pictures, and procedures.
Do two or more things at the same time.
Come up with unusual or clever ideas, or creative ways to solve a problem.
Come up with a number of ideas about a topic, even if the ideas aren't very good.
Pay attention to something without being distracted.
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
Write in a way that people can understand.
27%Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
These are kinds of activities workers regularly do in this job.
70%Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
61%Building good relationships
Building good working relationships and keeping them over time.
58%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
52%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
52%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
52%Researching and investigating
Looking for, getting and understanding different kinds of information.
Using your own ideas for developing, designing, or creating something new.
49%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
48%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
47%Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
47%Explaining things to people
Helping people to understand and use information.
44%Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
44%Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
43%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
43%Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
43%Coordinating the work of a team
Getting members of a group to work together to finish a task.
41%Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
39%Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
38%Making decisions and solving problems
Using information to work out the best solution and solve problems.
Convincing people to buy something or to change their minds or actions.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Working with people. Helping or providing service to others.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
90%Contact with the public
Work with customers or the public.
90%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
Talk with people face-to-face.
86%Freedom to make decisions
Have freedom to make decision on your own.
Talk to a group of people.
Work with people in a group or team.
Have freedom to decide on tasks, priorities, and goals.
78%Impact of decisions
Make decisions that have a large impact on other people.
78%Physically close to people
Work physically close to other people.
75%Being exact or accurate
Be very exact or highly accurate.
74%Frequent decision making
Frequently make decisions that impact other people.
Talk on the telephone.
69%Lead or coordinate a team
Lead others to do work activities.
Work to strict deadlines.
65%Indoors, heat controlled
Work indoors with access to heating or cooling.
64%Spend time standing
Spend time standing at work.
Deal with conflict or disagreements.
59%In an enclosed vehicle or equipment
Work in a closed vehicle (e.g., car).
Use electronic mail.
58%Exposure to contaminants
Be exposed to pollutants, gases, dust or odours.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-7011.00 - Tour Guides and Escorts.