Hair and Beauty Salon Managers

ANZSCO ID 142114

Overview

Snapshot

Employed
4,500
Future Growth
N/A
Weekly Earnings
N/A
Full-Time Share
73%
Female Share
82%
Average age
37

Summary

Hair or Beauty Salon Managers manage hairdressing or beauty salons.

Tasks

  • Determines product mix, stock levels and service standards.

  • Formulates and implements purchasing and marketing policies, and sets prices.

  • Promotes and advertises the establishment's goods and services.

  • Sells goods and services to customers and advises them on product use.

  • Maintains records of stock levels and financial transactions.

  • Undertakes budgeting for the establishment.

  • Controls selection, training and supervision of staff.

  • Ensures compliance with occupational health and safety regulations.

Characteristics

Job Type
Managers
Skill Level
High skill
ANZSCO Occupation group
Unemployment Rate
n/a
Industries
Pathway(s)
  • Vocational Education and Training (VET)
Interests
  • Administrative
  • Enterprising
  • Helping
Physical Demand
  • Sedentary

Outlook

Employment Outlook

The NSC produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Retail Managers, under the outlook section.


Earnings and hours

Working arrangements

  • Around 73% of people employed as Hair and Beauty Salon Managers work full-time hours, in all their jobs combined. This is 7 percentage points above the all jobs average (66%).

    Full-time workers work an average of 44 hours per week in their main job. This is the same as the all jobs average.

    Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.


Industries

Main industries

1
Other Services
88.8%
2
Retail Trade
4.8%
3
Health Care and Social Assistance
1.3%
4
Wholesale Trade
0.5%
5
Other industries
1.7%

Regions

Employment across Australia

NSW

30.3% All occupations: 31.6%

VIC

22.6% All occupations: 25.6%

QLD

23.2% All occupations: 20.0%

SA

6.6% All occupations: 7.0%

WA

13.2% All occupations: 10.8%

TAS

1.8% All occupations: 2.0%

NT

0.5% All occupations: 1.0%

ACT

1.8% All occupations: 1.9%

Employment by State and Territory (% Share)

State Hair and Beauty Salon Managers All Jobs Average
NSW 30.3 31.6
VIC 22.6 25.6
QLD 23.2 20.0
SA 6.6 7.0
WA 13.2 10.8
TAS 1.8 2.0
NT 0.5 1.0
ACT 1.8 1.9


  • Around 67% of Hair and Beauty Salon Managers live in capital cities, compared with the all jobs average of 62%.

    Queensland has a large share of employment relative to its population size.

    The regions with the largest share of workers are:

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.


Worker profile

Age and gender

Age In Years
37
All Jobs Average is 40
Female Share
82%
All Jobs Average is 48%
  • The median age of Hair and Beauty Salon Managers is 37 years. This is similar to the all jobs average of 40 years.

    A large share of workers are aged 25 to 34 years.

    Females make up 82% of the workforce. This is 34 percentage points above the all jobs average of 48%.

    Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age Bracket Hair and Beauty Salon Managers All Jobs Average
15-19 0.2 5.0
20-24 6.6 9.3
25-34 34.7 22.9
35-44 26.2 22.0
45-54 21.1 21.6
55-59 5.9 9.0
60-64 3.0 6.0
65 and Over 2.4 4.2
Median Age 37 40

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.


Employment Pathways

Education, training and experience

A certificate III or IV in hairdressing or beauty therapy and relevant on the job experience is usually needed to work as a Hair or Beauty Salon Manager.

Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of Qualification Hair and Beauty Salon Managers All Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate 3.2 10.1
Bachelor degree 9.7 21.8
Advanced Diploma/Diploma 26.1 11.6
Certificate III/IV 43.6 21.1
Year 12 9.8 18.1
Year 11 2.0 4.8
Year 10 and below 5.5 12.5

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.


Skills and Knowledge

Employers look for Retail Managers who provide good customer service, have strong people skills, are organised and well presented. Employers also value responsible and trustworthy managers.

Skills

Skills can be improved through training or experience.

  • 55%

    Time management

    Managing your own and other peoples' time to get work done.

  • 54%

    Active listening

    Listening to others, not interrupting, and asking good questions.

  • 54%

    Critical thinking

    Thinking about the pros and cons of different ways to solve a problem.

  • 54%

    Social perceptiveness

    Understanding why people react the way they do.

  • 54%

    Speaking

    Talking to others.

  • 52%

    Management of personnel resources

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  • 50%

    Coordination with others

    Being adaptable and coordinating work with other people.

  • 50%

    Monitoring

    Keeping track of how well work is progressing so you can make changes or improvements.

  • 50%

    Reading comprehension

    Reading work related information.

  • 46%

    Persuasion

    Talking people into changing their minds or their behaviour.

  • 45%

    Complex problem solving

    Noticing a problem and figuring out the best way to solve it.

  • 45%

    Instructing

    Teaching people how to do something.

  • 45%

    Judgment and decision making

    Figuring out the pros and cons of different options and choosing the best one.

  • 45%

    Negotiation

    Bringing people together and trying to sort out their differences.

  • 45%

    Writing

    Writing things for co-workers or customers.

  • 43%

    Serving others

    Looking for ways to help people.

  • 43%

    Active learning

    Being able to use what you have learnt to solve problems now and again in the future.

  • 43%

    Learning strategies

    Figuring out the best way to teach or learn something new.

  • 43%

    Systems evaluation

    Measuring how well a system is working and how to improve it.

  • 41%

    Systems analysis

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.


Knowledge

These are important topics, subjects or knowledge areas.

  • 67%

    Customer and personal service

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  • 58%

    Administration and management

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  • 53%

    Education and training

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • 51%

    Personnel and human resources

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  • 50%

    Clerical

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  • 49%

    English language

    English language including the meaning and spelling of words, rules of composition, and grammar.

  • 48%

    Psychology

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  • 46%

    Mathematics

    Arithmetic, algebra, geometry, calculus, or statistics.

  • 44%

    Sales and marketing

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  • 42%

    Computers and electronics

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • 37%

    Communications and media

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  • 36%

    Sociology and anthropology

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  • 34%

    Economics and accounting

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  • 34%

    Public safety and security

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  • 32%

    Therapy and counselling

    Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.

  • 29%

    Philosophy and theology

    Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.

  • 29%

    Law and government

    How our laws and courts work. Government rules and regulations, and the political system.

  • 28%

    Chemistry

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  • 26%

    Transportation

    Moving people or goods by air, rail, sea, or road.

  • 19%

    Mechanical

    Machines and tools, including their designs, uses, repair, and maintenance.


Abilities

Workers use these physical and mental abilities..

  • 57%

    Oral comprehension

    Listen to and understand what people say.

  • 57%

    Oral expression

    Communicate by speaking.

  • 55%

    Problem spotting

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  • 54%

    Written expression

    Write in a way that people can understand.

  • 50%

    Written comprehension

    Read and understand written information.

  • 50%

    Deductive reasoning

    Use general rules to find answers or solve problems logically.

  • 50%

    Speech recognition

    Identify and understand the speech of another person.

  • 48%

    Speech clarity

    Speak clearly so others can understand you.

  • 46%

    Inductive reasoning

    Use lots of detailed information to come up with answers or make general rules.

  • 46%

    Near vision

    See details that are up-close (within a few feet).

  • 45%

    Brainstorming

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  • 45%

    Originality

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  • 43%

    Categorising

    Come up with different ways of grouping things.

  • 43%

    Sorting or ordering

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  • 43%

    Far vision

    See details that are far away.

  • 41%

    Multitasking

    Do two or more things at the same time.

  • 41%

    Selective attention

    Pay attention to something without being distracted.

  • 37%

    Perceptual speed

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  • 37%

    Flexibility of closure

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  • 36%

    Trunk strength

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.


Activities

These are kinds of activities workers regularly do in this job.

  • 74%

    Planning and prioritising work

    Deciding on goals and putting together a detailed plan to get the work done.

  • 68%

    Building good relationships

    Building good working relationships and keeping them over time.

  • 61%

    Communicating within a team

    Giving information to co-workers by telephone, in writing, or in person.

  • 59%

    Looking for changes over time

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  • 59%

    Researching and investigating

    Looking for, getting and understanding different kinds of information.

  • 56%

    Coaching and developing others

    Working out the needs of others and coaching, mentoring, or helping them to improve.

  • 55%

    Making decisions and solving problems

    Using information to work out the best solution and solve problems.

  • 54%

    Negotiating and resolving conflicts

    Handling complaints and disagreements, and negotiating with people.

  • 54%

    Thinking creatively

    Using your own ideas for developing, designing, or creating something new.

  • 53%

    Providing office support

    Doing day-to-day office work such as filing and processing paperwork.

  • 52%

    Working with the public

    Greeting or serving customers, clients or guests, and public speaking or performing.

  • 51%

    Assessing and evaluating things

    Working out the value, importance, or quality of things, services or people.

  • 51%

    Helping and caring for others

    Providing personal assistance, medical attention, or emotional support.

  • 50%

    Scheduling work and activities

    Working out the timing of events, programs, and activities, as well as the work of others.

  • 48%

    Communicating with the public

    Giving information to the public, business or government by telephone, in writing, or in person.

  • 48%

    Collecting and organising information

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  • 48%

    Managing payments and orders

    Monitoring and controlling resources and the spending of money.

  • 46%

    Training and teaching others

    Understanding the needs of others, developing training programs, and teaching or instructing.

  • 44%

    Checking compliance with standards

    Deciding whether events or processes comply with laws, regulations, or standards.

  • 42%

    Working with computers

    Using computers to program, write software, set up functions, enter data, or process information.


Interests and demands

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  • 100%

    Enterprising

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  • 71%

    Administrative

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  • 67%

    Helping

    Working with people. Helping or providing service to others.

  • 33%

    Creative

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  • 33%

    Practical

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  • 14%

    Analytical

    Ideas and thinking. Searching for facts and figuring out problems in your head.


Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.
  • 81%

    Relationships

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  • 76%

    Independence

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  • 76%

    Support

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  • 62%

    Achievement

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  • 60%

    Working conditions

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  • 52%

    Recognition

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.


Demands

The physical and social demands that workers face most often are shown below:
  • 99%

    Contact with people

    Have contact with people by telephone, face-to-face, or any other way.

  • 96%

    Indoors, heat controlled

    Work indoors with access to heating or cooling.

  • 94%

    Telephone

    Talk on the telephone.

  • 93%

    Teamwork

    Work with people in a group or team.

  • 93%

    Face-to-face discussions

    Talk with people face-to-face.

  • 89%

    Physically close to people

    Work physically close to other people.

  • 89%

    Responsible for outcomes

    Take responsibility for the results of other people's work.

  • 88%

    Freedom to make decisions

    Have freedom to make decision on your own.

  • 86%

    Lead or coordinate a team

    Lead others to do work activities.

  • 86%

    Frequent decision making

    Frequently make decisions that impact other people.

  • 86%

    Contact with the public

    Work with customers or the public.

  • 83%

    Impact of decisions

    Make decisions that have a large impact on other people.

  • 83%

    Unstructured work

    Have freedom to decide on tasks, priorities, and goals.

  • 82%

    Time pressure

    Work to strict deadlines.

  • 77%

    Being exact or accurate

    Be very exact or highly accurate.

  • 76%

    Electronic mail

    Use electronic mail.

  • 74%

    Health and safety of others

    Take responsibility for the health and safety of others.

  • 72%

    Spend time standing

    Spend time standing at work.

  • 72%

    Conflict situations

    Deal with conflict or disagreements.

  • 68%

    Letters and memos

    Write letters and memos.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-1021.00 - First-Line Supervisors of Personal Service Workers.


Links and downloads

Back to top