Human Resource Professionals
Human Resource Professionals plan, develop, implement and evaluate staff recruitment, assist in resolving disputes by advising on workplace matters, and represent industrial, commercial, union, employer and other parties in negotiations on issues such as enterprise bargaining, rates of pay and conditions of employment.
arranging for advertising of job vacancies, interviewing and testing of applicants, and selection of staff
maintaining personnel records and associated human resource information systems
providing advice and information to management on workplace relations policies and procedures, staff performance and disciplinary matters
arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunities
receiving and recording job vacancy information from employers such as details about job description, wages and conditions of employment
providing information on current job vacancies in the organisation to employers and job seekers
undertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances
studying and interpreting legislation, awards, collective agreements and employment contracts, wage payment systems and dispute settlement procedures
developing, planning and formulating enterprise agreements or collective contracts such as productivity-based wage adjustment procedures, workplace relations policies and programs, and procedures for their implementation
overseeing the formation and conduct of workplace consultative committees and employee participation initiatives
Vocational Education and Training (VET)
Informal or on-the-job
The NSC produces employment projections to show where likely future job opportunities may be. The latest data are for the five years from November 2021 to November 2026. Over this period, the number of workers:
- is expected to grow strongly
- is likely to reach 89,100 by 2026.
Source: National Skills Commission Employment Projections to 2026.
Notes: The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment projections figures are rounded to the nearest 100. Calculations based on these rounded figures may result in differences to the numbers that are displayed on this page. Employment projections data (including occupations) can be downloaded from the Employment Projections page.
Number of Workers
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and National Skills Commission Employment Projections to 2026.
Earnings and hours
Around 81% of people employed as Human Resource Professionals work full-time hours, in all their jobs combined. This is 15 percentage points above the all jobs average (66%).
Full-time workers work an average of 42 hours per week in their main job. This is similar to the all jobs average (44 hours per week).
More than a third of workers regularly work overtime or extra hours (either paid or unpaid).
Median full-time earnings are $1,732 per week, this is higher than the all jobs median ($1,593):
- 3 in 4 workers earn more than $1,378
- 1 in 4 earn more than $2,211
Median hourly earnings are $48, this is more than the all jobs median ($41 per hour).
Sources: Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average. Overtime hours: ABS, Characteristics of Employment, 2021. Full-time median earnings and median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2021. Compared to all jobs median.
Weekly Earnings (Before Tax)
|Earnings||Human Resource Professionals||All Jobs Average|
Source: Based on ABS Survey of Employee Earnings and Hours, May 2021, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Employment across Australia
Employment by State and Territory (% Share)
|State||Human Resource Professionals||All Jobs Average|
Around 74% of Human Resource Professionals live in capital cities, compared with the all jobs average of 62%.
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Human Resource Professionals is 37 years. This is similar to the all jobs average of 40 years.
A large share of workers are aged 25 to 34 years.
Females make up 72% of the workforce. This is 24 percentage points above the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Human Resource Professionals||All Jobs Average|
|65 and Over||1.8||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Formal qualifications are not essential to work as a Human Resource Professional. Although some workers have a Vocational Education and Training (VET) or university qualification in human resources.
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Business Services VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Human Resource Professionals||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||14.3||10.1|
|Year 10 and below||3.9||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Human Resource Professionals who have strong people skills, who are well presented and can communicate clearly.
Skills can be improved through training or experience.
Listening to others, not interrupting, and asking good questions.
Reading work related information.
Talking to others.
Thinking about the pros and cons of different ways to solve a problem.
Understanding why people react the way they do.
Writing things for co-workers or customers.
Keeping track of how well work is progressing so you can make changes or improvements.
52%Coordination with others
Being adaptable and coordinating work with other people.
Looking for ways to help people.
46%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Being able to use what you have learnt to solve problems now and again in the future.
45%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
Teaching people how to do something.
Figuring out the best way to teach or learn something new.
Bringing people together and trying to sort out their differences.
Talking people into changing their minds or their behaviour.
43%Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Managing your own and other peoples' time to get work done.
Measuring how well a system is working and how to improve it.
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
These are important topics, subjects or knowledge areas.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
81%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
67%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
62%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
58%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English language including the meaning and spelling of words, rules of composition, and grammar.
44%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Arithmetic, algebra, geometry, calculus, or statistics.
38%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
33%Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
33%Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
31%Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
30%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
28%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
27%Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
25%Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
16%Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
Workers use these physical and mental abilities..
Use general rules to find answers or solve problems logically.
Listen to and understand what people say.
Read and understand written information.
Communicate by speaking.
Write in a way that people can understand.
See details that are up-close (within a few feet).
Identify and understand the speech of another person.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
Speak clearly so others can understand you.
Use lots of detailed information to come up with answers or make general rules.
50%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Come up with different ways of grouping things.
Come up with a number of ideas about a topic, even if the ideas aren't very good.
Come up with unusual or clever ideas, or creative ways to solve a problem.
43%Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
Remember things like words, numbers, pictures, and procedures.
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
36%Speed of recognition
Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.
Pay attention to something without being distracted.
Choose the right maths method or formula to solve a problem.
These are kinds of activities workers regularly do in this job.
76%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
72%Building good relationships
Building good working relationships and keeping them over time.
72%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
70%Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
67%Hiring and organising staff
Recruiting, interviewing, selecting, hiring, and promoting employees.
67%Providing office support
Doing day-to-day office work such as filing and processing paperwork.
64%Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
62%Researching and investigating
Looking for, getting and understanding different kinds of information.
62%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
60%Making decisions and solving problems
Using information to work out the best solution and solve problems.
59%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
57%Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
57%Making sense of information and ideas
Looking at, working with, and understanding data or information.
57%Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
57%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
57%Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
56%Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
50%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
50%Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
45%Explaining things to people
Helping people to understand and use information.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Working with people. Helping or providing service to others.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Use electronic mail.
Talk on the telephone.
Talk with people face-to-face.
91%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
91%Letters and memos
Write letters and memos.
Have freedom to decide on tasks, priorities, and goals.
87%Freedom to make decisions
Have freedom to make decision on your own.
86%Spend time sitting
Spend time sitting at work.
84%Indoors, heat controlled
Work indoors with access to heating or cooling.
Work with people in a group or team.
82%Being exact or accurate
Be very exact or highly accurate.
82%Frequent decision making
Frequently make decisions that impact other people.
80%Impact of decisions
Make decisions that have a large impact on other people.
Work to strict deadlines.
Deal with conflict or disagreements.
72%Contact with the public
Work with customers or the public.
71%Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
71%Making repetitive motions
Spend time making repetitive motions.
70%Responsible for outcomes
Take responsibility for the results of other people's work.
69%Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 13-1071.00 - Human Resources Specialists.