ICT Business Development Managers

ANZSCO ID 225212

Overview

Snapshot

Employed
3,000
Future Growth
N/A
Weekly Earnings
N/A
Full-Time Share
95%
Female Share
18%
Average age
40

Summary

ICT Business Development Managers identify and generate new ICT business opportunities to further improve market share and awareness by gaining an understanding of customers' ICT needs and promoting goods and services to these customers. They may manage some key customer accounts.

Tasks

  • Visits regular and prospective client businesses to establish and act on selling opportunities.

  • Assesses customers' needs and explaining the goods and services which meet their needs.

  • Promotes employers' ICT goods and services to existing and prospective clients.

Characteristics

Job Type
Professionals
Skill Level
Very high skill
ANZSCO Occupation group
Unemployment Rate
n/a
Industries
Pathway(s)
  • University
  • Vocational Education and Training (VET)
  • Informal or on-the-job
Interests
  • Analytical
  • Administrative
  • Enterprising
Physical Demand
  • Sedentary

Outlook

Employment Outlook

The NSC produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, ICT Sales Professionals, under the outlook section.


Earnings and hours

Working arrangements

  • Around 95% of people employed as ICT Business Development Managers work full-time hours, in all their jobs combined. This is 29 percentage points above the all jobs average (66%).

    Full-time workers work an average of 44 hours per week in their main job. This is the same as the all jobs average.

    Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.


Industries

Main industries

1
Professional, Scientific and Technical Services
57.4%
2
Information Media and Telecommunications
12.6%
3
Wholesale Trade
11.7%
4
Retail Trade
4.6%
5
Other industries
9.1%

Regions

Employment across Australia

NSW

43.4% All occupations: 31.6%

VIC

31.0% All occupations: 25.6%

QLD

12.6% All occupations: 20.0%

SA

3.6% All occupations: 7.0%

WA

6.9% All occupations: 10.8%

TAS

0.4% All occupations: 2.0%

NT

0.1% All occupations: 1.0%

ACT

2.1% All occupations: 1.9%

Employment by State and Territory (% Share)

State ICT Business Development Managers All Jobs Average
NSW 43.4 31.6
VIC 31.0 25.6
QLD 12.6 20.0
SA 3.6 7.0
WA 6.9 10.8
TAS 0.4 2.0
NT 0.1 1.0
ACT 2.1 1.9



Worker profile

Age and gender

Age In Years
40
All Jobs Average is 40
Female Share
18%
All Jobs Average is 48%
  • The median age of ICT Business Development Managers is 40 years. This is the same as the all jobs average.

    A large share of workers are aged 35 to 44 years.

    Females make up 18% of the workforce. This is 30 percentage points below the all jobs average of 48%.

    Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age Bracket ICT Business Development Managers All Jobs Average
15-19 0.2 5.0
20-24 1.9 9.3
25-34 25.0 22.9
35-44 40.4 22.0
45-54 23.8 21.6
55-59 5.3 9.0
60-64 2.4 6.0
65 and Over 1.1 4.2
Median Age 40 40

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.


Employment Pathways

Education, training and experience

Extensive experience or a formal qualification in a related field (like information technology or business management) is needed to work as an ICT Business Development Manager. University and Vocational Education and Training (VET) are both common study pathways.

Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Information and Communications Technology VET training pathways.

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of Qualification ICT Business Development Managers All Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate 19.8 10.1
Bachelor degree 39.6 21.8
Advanced Diploma/Diploma 14.4 11.6
Certificate III/IV 7.1 21.1
Year 12 15.6 18.1
Year 11 1.0 4.8
Year 10 and below 2.4 12.5

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.


Skills and Knowledge

Employers look for ICT Sales Professionals who have strong interpersonal skills and provide good customer service.

Skills

Skills can be improved through training or experience.

  • 63%

    Critical thinking

    Thinking about the pros and cons of different ways to solve a problem.

  • 63%

    Reading comprehension

    Reading work related information.

  • 59%

    Active listening

    Listening to others, not interrupting, and asking good questions.

  • 59%

    Systems analysis

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  • 57%

    Active learning

    Being able to use what you have learnt to solve problems now and again in the future.

  • 57%

    Writing

    Writing things for co-workers or customers.

  • 55%

    Speaking

    Talking to others.

  • 54%

    Complex problem solving

    Noticing a problem and figuring out the best way to solve it.

  • 54%

    Judgment and decision making

    Figuring out the pros and cons of different options and choosing the best one.

  • 54%

    Mathematics

    Using maths to solve problems.

  • 54%

    Monitoring

    Keeping track of how well work is progressing so you can make changes or improvements.

  • 54%

    Systems evaluation

    Measuring how well a system is working and how to improve it.

  • 50%

    Coordination with others

    Being adaptable and coordinating work with other people.

  • 50%

    Social perceptiveness

    Understanding why people react the way they do.

  • 50%

    Instructing

    Teaching people how to do something.

  • 48%

    Persuasion

    Talking people into changing their minds or their behaviour.

  • 46%

    Time management

    Managing your own and other peoples' time to get work done.

  • 46%

    Learning strategies

    Figuring out the best way to teach or learn something new.

  • 45%

    Negotiation

    Bringing people together and trying to sort out their differences.

  • 39%

    Management of personnel resources

    Motivating, developing, and directing people as they work, and choosing the best people for the job.


Knowledge

These are important topics, subjects or knowledge areas.

  • 75%

    Sales and marketing

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  • 63%

    English language

    English language including the meaning and spelling of words, rules of composition, and grammar.

  • 63%

    Administration and management

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  • 61%

    Mathematics

    Arithmetic, algebra, geometry, calculus, or statistics.

  • 55%

    Computers and electronics

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • 53%

    Education and training

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • 52%

    Clerical

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  • 50%

    Communications and media

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  • 45%

    Customer and personal service

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  • 44%

    Geography

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  • 43%

    Economics and accounting

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  • 41%

    Law and government

    How our laws and courts work. Government rules and regulations, and the political system.

  • 39%

    Psychology

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  • 39%

    Personnel and human resources

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  • 33%

    Sociology and anthropology

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  • 33%

    Engineering and technology

    Use engineering, science and technology to design and produce goods and services.

  • 29%

    Foreign language

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  • 26%

    Telecommunications

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • 25%

    Production and processing

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  • 17%

    Public safety and security

    Use of equipment, rules and ideas to protect people, data, property, and institutions.


Abilities

Workers use these physical and mental abilities..

  • 68%

    Deductive reasoning

    Use general rules to find answers or solve problems logically.

  • 66%

    Oral comprehension

    Listen to and understand what people say.

  • 66%

    Oral expression

    Communicate by speaking.

  • 64%

    Inductive reasoning

    Use lots of detailed information to come up with answers or make general rules.

  • 64%

    Written comprehension

    Read and understand written information.

  • 63%

    Written expression

    Write in a way that people can understand.

  • 54%

    Speech clarity

    Speak clearly so others can understand you.

  • 54%

    Speech recognition

    Identify and understand the speech of another person.

  • 54%

    Sorting or ordering

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  • 52%

    Brainstorming

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  • 52%

    Categorising

    Come up with different ways of grouping things.

  • 52%

    Mathematics

    Choose the right maths method or formula to solve a problem.

  • 52%

    Problem spotting

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  • 50%

    Near vision

    See details that are up-close (within a few feet).

  • 50%

    Originality

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  • 50%

    Working with numbers

    Add, subtract, multiply, or divide.

  • 48%

    Flexibility of closure

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  • 41%

    Speed of recognition

    Quickly make sense of and organize things you can see like letters, numbers, pictures, or other things.

  • 39%

    Far vision

    See details that are far away.

  • 36%

    Selective attention

    Pay attention to something without being distracted.


Activities

These are kinds of activities workers regularly do in this job.

  • 85%

    Keeping your knowledge up-to-date

    Keeping up-to-date with technology and new ideas.

  • 83%

    Making sense of information and ideas

    Looking at, working with, and understanding data or information.

  • 82%

    Communicating within a team

    Giving information to co-workers by telephone, in writing, or in person.

  • 81%

    Building good relationships

    Building good working relationships and keeping them over time.

  • 80%

    Researching and investigating

    Looking for, getting and understanding different kinds of information.

  • 80%

    Collecting and organising information

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  • 79%

    Giving expert advice

    Providing guidance and expert advice to management or other groups.

  • 79%

    Planning and prioritising work

    Deciding on goals and putting together a detailed plan to get the work done.

  • 74%

    Explaining things to people

    Helping people to understand and use information.

  • 73%

    Looking for changes over time

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  • 71%

    Making decisions and solving problems

    Using information to work out the best solution and solve problems.

  • 68%

    Thinking creatively

    Using your own ideas for developing, designing, or creating something new.

  • 68%

    Coming up with systems and processes

    Deciding on goals and figuring out what you need to do to achieve them.

  • 68%

    Documenting or recording information

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • 67%

    Estimating amounts, costs and resources

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  • 65%

    Influencing people

    Convincing people to buy something or to change their minds or actions.

  • 64%

    Assessing and evaluating things

    Working out the value, importance, or quality of things, services or people.

  • 61%

    Scheduling work and activities

    Working out the timing of events, programs, and activities, as well as the work of others.

  • 58%

    Leading and encouraging a team

    Encouraging and building trust, respect, and cooperation among team members.

  • 55%

    Working with computers

    Using computers to program, write software, set up functions, enter data, or process information.


Interests and demands

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  • 81%

    Analytical

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  • 76%

    Enterprising

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  • 57%

    Administrative

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  • 33%

    Creative

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  • 24%

    Helping

    Working with people. Helping or providing service to others.

  • 24%

    Practical

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.


Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.
  • 81%

    Achievement

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  • 76%

    Working conditions

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  • 57%

    Recognition

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  • 52%

    Independence

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  • 52%

    Support

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  • 43%

    Relationships

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.


Demands

The physical and social demands that workers face most often are shown below:
  • 100%

    Electronic mail

    Use electronic mail.

  • 96%

    Spend time sitting

    Spend time sitting at work.

  • 94%

    Face-to-face discussions

    Talk with people face-to-face.

  • 92%

    Telephone

    Talk on the telephone.

  • 89%

    Teamwork

    Work with people in a group or team.

  • 87%

    Being exact or accurate

    Be very exact or highly accurate.

  • 87%

    Unstructured work

    Have freedom to decide on tasks, priorities, and goals.

  • 86%

    Indoors, heat controlled

    Work indoors with access to heating or cooling.

  • 84%

    Contact with people

    Have contact with people by telephone, face-to-face, or any other way.

  • 82%

    Freedom to make decisions

    Have freedom to make decision on your own.

  • 79%

    Time pressure

    Work to strict deadlines.

  • 78%

    Letters and memos

    Write letters and memos.

  • 77%

    Impact of decisions

    Make decisions that have a large impact on other people.

  • 72%

    Lead or coordinate a team

    Lead others to do work activities.

  • 68%

    Competition

    Compete with others, or be aware of competitive pressures.

  • 66%

    Responsible for outcomes

    Take responsibility for the results of other people's work.

  • 62%

    Frequent decision making

    Frequently make decisions that impact other people.

  • 57%

    Public speaking

    Talk to a group of people.

  • 56%

    Contact with the public

    Work with customers or the public.

  • 52%

    Conflict situations

    Deal with conflict or disagreements.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.08 - Business Intelligence Analysts.


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