ICT Business Development Managers
Overview
Snapshot
Summary
ICT Business Development Managers identify and generate new ICT business opportunities to further improve market share and awareness by gaining an understanding of customers' ICT needs and promoting goods and services to these customers. They may manage some key customer accounts.
Tasks
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Visits regular and prospective client businesses to establish and act on selling opportunities.
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Assesses customers' needs and explaining the goods and services which meet their needs.
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Promotes employers' ICT goods and services to existing and prospective clients.
Characteristics
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University
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Vocational Education and Training (VET)
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Informal or on-the-job
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Analytical
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Administrative
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Enterprising
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Sedentary
Outlook
JSA produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, ICT Sales Professionals, under the outlook section.
Earnings and hours
Working arrangements
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Around 95% of people employed as ICT Business Development Managers work full-time hours, in all their jobs combined. This is 29 percentage points above the all jobs average (66%).
Full-time workers work an average of 44 hours per week in their main job. This is the same as the all jobs average.
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Industries
Main industries
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Most ICT Business Development Managers work in the Professional, scientific and technical services industry. They are also employed in industries like:
Source: Based on ABS Census 2016, Customised Report.
Regions
Employment across Australia
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Employment by State and Territory (% Share)
State | ICT Business Development Managers | All Jobs Average |
---|---|---|
NSW | 43.4 | 31.6 |
VIC | 31.0 | 25.6 |
QLD | 12.6 | 20.0 |
SA | 3.6 | 7.0 |
WA | 6.9 | 10.8 |
TAS | 0.4 | 2.0 |
NT | 0.1 | 1.0 |
ACT | 2.1 | 1.9 |
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Around 89% of ICT Business Development Managers live in capital cities, compared with the all jobs average of 62%.
New South Wales and Victoria have a large share of employment relative to their population size.
The regions with the largest share of workers are:
- Sydney - North Sydney and Hornsby
- Melbourne - Inner
- Melbourne - Inner South
- Sydney - Northern Beaches
- Sydney - City and Inner South.
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Worker profile
Age and gender
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The median age of ICT Business Development Managers is 40 years. This is the same as the all jobs average.
A large share of workers are aged 35 to 44 years.
Females make up 18% of the workforce. This is 30 percentage points below the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
Age Bracket | ICT Business Development Managers | All Jobs Average |
---|---|---|
15-19 | 0.2 | 5.0 |
20-24 | 1.9 | 9.3 |
25-34 | 25.0 | 22.9 |
35-44 | 40.4 | 22.0 |
45-54 | 23.8 | 21.6 |
55-59 | 5.3 | 9.0 |
60-64 | 2.4 | 6.0 |
65 and Over | 1.1 | 4.2 |
Median Age | 40 | 40 |
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Employment Pathways
Education, training and experience
Extensive experience or a formal qualification in a related field (like information technology or business management) is needed to work as an ICT Business Development Manager. University and Vocational Education and Training (VET) are both common study pathways.
Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Information and Communications Technology VET training pathways.
Highest Level of Education (% Share)
Type of Qualification | ICT Business Development Managers | All Jobs Average |
---|---|---|
Post Graduate/Graduate Diploma or Graduate Certificate | 19.8 | 10.1 |
Bachelor degree | 39.6 | 21.8 |
Advanced Diploma/Diploma | 14.4 | 11.6 |
Certificate III/IV | 7.1 | 21.1 |
Year 12 | 15.6 | 18.1 |
Year 11 | 1.0 | 4.8 |
Year 10 and below | 2.4 | 12.5 |
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for ICT Sales Professionals who have strong interpersonal skills and provide good customer service.
Skills
Skills can be improved through training or experience.
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63%
Critical thinkingThinking about the pros and cons of different ways to solve a problem.
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63%
Reading comprehensionReading work related information.
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59%
Active listeningListening to others, not interrupting, and asking good questions.
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59%
Systems analysisFiguring out how a system should work and how changes in conditions, operations, and the environment will affect it.
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57%
Active learningBeing able to use what you have learnt to solve problems now and again in the future.
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57%
WritingWriting things for co-workers or customers.
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55%
SpeakingTalking to others.
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54%
Complex problem solvingNoticing a problem and figuring out the best way to solve it.
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54%
Judgment and decision makingFiguring out the pros and cons of different options and choosing the best one.
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54%
MathematicsUsing maths to solve problems.
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54%
MonitoringKeeping track of how well work is progressing so you can make changes or improvements.
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54%
Systems evaluationMeasuring how well a system is working and how to improve it.
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50%
Coordination with othersBeing adaptable and coordinating work with other people.
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50%
Social perceptivenessUnderstanding why people react the way they do.
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50%
InstructingTeaching people how to do something.
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48%
PersuasionTalking people into changing their minds or their behaviour.
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46%
Time managementManaging your own and other peoples' time to get work done.
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46%
Learning strategiesFiguring out the best way to teach or learn something new.
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45%
NegotiationBringing people together and trying to sort out their differences.
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39%
Management of personnel resourcesMotivating, developing, and directing people as they work, and choosing the best people for the job.
Knowledge
These are important topics, subjects or knowledge areas.
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75%
Sales and marketingShowing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
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63%
English languageEnglish language including the meaning and spelling of words, rules of composition, and grammar.
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63%
Administration and managementBusiness principles involved in strategic planning, leadership, and coordinating people and resources.
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61%
MathematicsArithmetic, algebra, geometry, calculus, or statistics.
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55%
Computers and electronicsCircuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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53%
Education and trainingCurriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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52%
ClericalWord processing, managing files and records, stenography and transcription, designing forms, and other office work.
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50%
Communications and mediaMedia production, communication, and dissemination. Includes written, spoken, and visual media.
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45%
Customer and personal serviceUnderstanding customer needs, providing good quality service, and measuring customer satisfaction.
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44%
GeographyDescribing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
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43%
Economics and accountingEconomics and accounting, the financial markets, banking and checking and reporting of financial data.
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41%
Law and governmentHow our laws and courts work. Government rules and regulations, and the political system.
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39%
PsychologyHuman behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
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39%
Personnel and human resourcesRecruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
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33%
Sociology and anthropologyGroup behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
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33%
Engineering and technologyUse engineering, science and technology to design and produce goods and services.
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29%
Foreign languageForeign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
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26%
TelecommunicationsTransmission, broadcasting, switching, control, and operation of telecommunications systems.
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25%
Production and processingRaw materials, production processes, quality control, costs, and ways of making and distributing goods.
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17%
Public safety and securityUse of equipment, rules and ideas to protect people, data, property, and institutions.
Abilities
Workers use these physical and mental abilities..
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68%
Deductive reasoningUse general rules to find answers or solve problems logically.
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66%
Oral comprehensionListen to and understand what people say.
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66%
Oral expressionCommunicate by speaking.
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64%
Inductive reasoningUse lots of detailed information to come up with answers or make general rules.
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64%
Written comprehensionRead and understand written information.
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63%
Written expressionWrite in a way that people can understand.
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54%
Speech claritySpeak clearly so others can understand you.
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54%
Speech recognitionIdentify and understand the speech of another person.
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54%
Sorting or orderingOrder or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
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52%
BrainstormingCome up with a number of ideas about a topic, even if the ideas aren't very good.
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52%
CategorisingCome up with different ways of grouping things.
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52%
MathematicsChoose the right maths method or formula to solve a problem.
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52%
Problem spottingNotice when something is wrong or is likely to go wrong, even if you can't solve the problem.
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50%
Near visionSee details that are up-close (within a few feet).
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50%
OriginalityCome up with unusual or clever ideas, or creative ways to solve a problem.
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50%
Working with numbersAdd, subtract, multiply, or divide.
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48%
Flexibility of closureSee a pattern (a figure, object, word, or sound) hidden in other distracting material.
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41%
Speed of recognitionQuickly make sense of and organize things you can see like letters, numbers, pictures, or other things.
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39%
Far visionSee details that are far away.
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36%
Selective attentionPay attention to something without being distracted.
Activities
These are kinds of activities workers regularly do in this job.
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85%
Keeping your knowledge up-to-dateKeeping up-to-date with technology and new ideas.
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83%
Making sense of information and ideasLooking at, working with, and understanding data or information.
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82%
Communicating within a teamGiving information to co-workers by telephone, in writing, or in person.
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81%
Building good relationshipsBuilding good working relationships and keeping them over time.
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80%
Researching and investigatingLooking for, getting and understanding different kinds of information.
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80%
Collecting and organising informationCompiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
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79%
Giving expert adviceProviding guidance and expert advice to management or other groups.
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79%
Planning and prioritising workDeciding on goals and putting together a detailed plan to get the work done.
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74%
Explaining things to peopleHelping people to understand and use information.
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73%
Looking for changes over timeComparing objects, actions, or events. Looking for differences between them or changes over time.
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71%
Making decisions and solving problemsUsing information to work out the best solution and solve problems.
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68%
Thinking creativelyUsing your own ideas for developing, designing, or creating something new.
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68%
Coming up with systems and processesDeciding on goals and figuring out what you need to do to achieve them.
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68%
Documenting or recording informationEntering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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67%
Estimating amounts, costs and resourcesWorking out sizes, distances, amounts, time, costs, resources, or materials needed for a task.
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65%
Influencing peopleConvincing people to buy something or to change their minds or actions.
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64%
Assessing and evaluating thingsWorking out the value, importance, or quality of things, services or people.
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61%
Scheduling work and activitiesWorking out the timing of events, programs, and activities, as well as the work of others.
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58%
Leading and encouraging a teamEncouraging and building trust, respect, and cooperation among team members.
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55%
Working with computersUsing computers to program, write software, set up functions, enter data, or process information.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
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81%
AnalyticalIdeas and thinking. Searching for facts and figuring out problems in your head.
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76%
EnterprisingStarting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
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57%
AdministrativeFollowing set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
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33%
CreativeWorking with forms, designs and patterns. Often need self-expression and can be done without following rules.
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24%
HelpingWorking with people. Helping or providing service to others.
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24%
PracticalPractical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Values
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81%
AchievementResults oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
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76%
Working conditionsJob security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
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57%
RecognitionAdvancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
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52%
IndependenceWork alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
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52%
SupportSupportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
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43%
RelationshipsServe and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Demands
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100%
Electronic mailUse electronic mail.
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96%
Spend time sittingSpend time sitting at work.
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94%
Face-to-face discussionsTalk with people face-to-face.
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92%
TelephoneTalk on the telephone.
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89%
TeamworkWork with people in a group or team.
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87%
Being exact or accurateBe very exact or highly accurate.
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87%
Unstructured workHave freedom to decide on tasks, priorities, and goals.
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86%
Indoors, heat controlledWork indoors with access to heating or cooling.
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84%
Contact with peopleHave contact with people by telephone, face-to-face, or any other way.
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82%
Freedom to make decisionsHave freedom to make decision on your own.
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79%
Time pressureWork to strict deadlines.
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78%
Letters and memosWrite letters and memos.
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77%
Impact of decisionsMake decisions that have a large impact on other people.
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72%
Lead or coordinate a teamLead others to do work activities.
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68%
CompetitionCompete with others, or be aware of competitive pressures.
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66%
Responsible for outcomesTake responsibility for the results of other people's work.
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62%
Frequent decision makingFrequently make decisions that impact other people.
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57%
Public speakingTalk to a group of people.
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56%
Contact with the publicWork with customers or the public.
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52%
Conflict situationsDeal with conflict or disagreements.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.08 - Business Intelligence Analysts.
Links and downloads
Research and reports
The Skills Priority List provides a current labour market rating and a future demand rating for nearly 800 occupations nationally. Current labour market ratings are available for occupations at a state and territory level.
Downloads
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Occupation profiles data are available for download.
The Employment Projections are available for download.