ICT Managers

ANZSCO ID 1351

Overview

Snapshot

Employed
88,800
Future Growth
17.7%
Weekly Earnings
$3,008
Full-Time Share
94%
Female Share
21%
Average age
42

Summary

ICT Managers plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations.

Tasks

  • analysing information needs and specifying technology to meet those needs

  • formulating and directing information and communication technology (ICT) strategies, policies and plans

  • directing the selection and installation of ICT resources and the provision of user training

  • directing ICT operations and setting priorities between system developments, maintenance and operations

  • overseeing the security of ICT systems

Characteristics

Job Type
Managers
Skill Level
Very high skill
ANZSCO Occupation group
Unemployment Rate
Below average
Industries
Pathway(s)
  • University
  • Vocational Education and Training (VET)
Interests
  • Enterprising
Physical Demand
  • Sedentary

Outlook

Employment Outlook

JSA produces employment projections to show where likely future job opportunities may be. The latest data are for the five years from November 2021 to November 2026. Over this period, the number of workers:

  • is expected to grow very strongly
  • is likely to reach 95,600 by 2026.
  • Source: Jobs and Skills Australia Employment Projections to 2026.

    Notes: The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.

    Employment projections figures are rounded to the nearest 100. Calculations based on these rounded figures may result in differences to the numbers that are displayed on this page. Employment projections data (including occupations) can be downloaded from the Employment Projections page.

Projected Change
17.7%
(or 14,400 jobs)
From
81,200
in 2021
To
95,600
in 2026

Number of Workers

Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and Jobs and Skills Australia Employment Projections to 2026.
Year Employment
2011 43,700
2012 50,400
2013 48,500
2014 62,500
2015 56,100
2016 60,100
2017 59,900
2018 49,900
2019 56,700
2020 65,600
2021 81,200
2026 95,600

Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and Jobs and Skills Australia Employment Projections to 2026.


Earnings and hours

Working arrangements

  • Around 94% of people employed as ICT Managers work full-time hours, in all their jobs combined. This is 28 percentage points above the all jobs average (66%).

    Full-time workers work an average of 44 hours per week in their main job. This is the same as the all jobs average.

    More than half of workers regularly work overtime or extra hours (either paid or unpaid).

    Median full-time earnings are $3,008 per week, this is much higher than the all jobs median ($1,593):

    • 3 in 4 workers earn more than $2,589
    • 1 in 4 earn more than $3,785

    Median hourly earnings are $78, this is much more than the all jobs median ($41 per hour).

    Sources: Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average. Overtime hours: ABS, Characteristics of Employment, 2021. Full-time median earnings and median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2021. Compared to all jobs median.

Weekly Earnings (Before Tax)

Source: Based on ABS Survey of Employee Earnings and Hours, May 2021, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Earnings ICT Managers All Jobs Average
Full-Time Earnings 3,008 1,593
Total Earnings 0 0

Source: Based on ABS Survey of Employee Earnings and Hours, May 2021, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.


Industries

Main industries

1
Professional, Scientific and Technical Services
39.6%
2
Public Administration and Safety
13.1%
3
Financial and Insurance Services
12.3%
4
Information Media and Telecommunications
11.0%
5
Other industries
23.9%

Regions

Employment across Australia

NSW

39.5% All occupations: 31.6%

VIC

30.6% All occupations: 25.6%

QLD

13.0% All occupations: 20.0%

SA

4.2% All occupations: 7.0%

WA

6.0% All occupations: 10.8%

TAS

0.8% All occupations: 2.0%

NT

0.4% All occupations: 1.0%

ACT

5.5% All occupations: 1.9%

Employment by State and Territory (% Share)

State ICT Managers All Jobs Average
NSW 39.5 31.6
VIC 30.6 25.6
QLD 13.0 20.0
SA 4.2 7.0
WA 6.0 10.8
TAS 0.8 2.0
NT 0.4 1.0
ACT 5.5 1.9



Worker profile

Age and gender

Age In Years
42
All Jobs Average is 40
Female Share
21%
All Jobs Average is 48%
  • The median age of ICT Managers is 42 years. This is similar to the all jobs average of 40 years.

    A large share of workers are aged 35 to 44 years.

    Females make up 21% of the workforce. This is 27 percentage points below the all jobs average of 48%.

    Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age Bracket ICT Managers All Jobs Average
15-19 0.1 5.0
20-24 1.0 9.3
25-34 17.7 22.9
35-44 39.3 22.0
45-54 29.1 21.6
55-59 8.3 9.0
60-64 3.5 6.0
65 and Over 1.1 4.2
Median Age 42 40

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.


Employment Pathways

Education, training and experience

A bachelor degree in a relevant ICT field and extensive industry experience is usually needed to work as an ICT Manager. Some workers have a Vocational Education and Training (VET) qualification.

Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Information and Communications Technology VET training pathways may interest you.

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of Qualification ICT Managers All Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate 23.8 10.1
Bachelor degree 42.1 21.8
Advanced Diploma/Diploma 14.0 11.6
Certificate III/IV 5.8 21.1
Year 12 11.6 18.1
Year 11 1.1 4.8
Year 10 and below 1.5 12.5

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.


Skills and Knowledge

Employers look for ICT Managers who can communicate clearly to a diverse range of people, and provide leadership, direction and planning.

Skills

Skills can be improved through training or experience.

  • 64%

    Monitoring

    Keeping track of how well work is progressing so you can make changes or improvements.

  • 61%

    Critical thinking

    Thinking about the pros and cons of different ways to solve a problem.

  • 61%

    Reading comprehension

    Reading work related information.

  • 59%

    Active listening

    Listening to others, not interrupting, and asking good questions.

  • 59%

    Coordination with others

    Being adaptable and coordinating work with other people.

  • 59%

    Speaking

    Talking to others.

  • 57%

    Time management

    Managing your own and other peoples' time to get work done.

  • 57%

    Management of financial resources

    Figuring out how money is needed to do something, and keeping track of the money that's being spent.

  • 55%

    Judgment and decision making

    Figuring out the pros and cons of different options and choosing the best one.

  • 55%

    Management of personnel resources

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  • 55%

    Persuasion

    Talking people into changing their minds or their behaviour.

  • 55%

    Writing

    Writing things for co-workers or customers.

  • 54%

    Complex problem solving

    Noticing a problem and figuring out the best way to solve it.

  • 54%

    Social perceptiveness

    Understanding why people react the way they do.

  • 52%

    Systems evaluation

    Measuring how well a system is working and how to improve it.

  • 52%

    Active learning

    Being able to use what you have learnt to solve problems now and again in the future.

  • 50%

    Negotiation

    Bringing people together and trying to sort out their differences.

  • 50%

    Systems analysis

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  • 50%

    Management of material resources

    Providing the right equipment, facilities, and materials needed to do work.

  • 46%

    Serving others

    Looking for ways to help people.


Knowledge

These are important topics, subjects or knowledge areas.

  • 71%

    Computers and electronics

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • 66%

    Administration and management

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  • 66%

    Customer and personal service

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  • 63%

    Mathematics

    Arithmetic, algebra, geometry, calculus, or statistics.

  • 60%

    English language

    English language including the meaning and spelling of words, rules of composition, and grammar.

  • 58%

    Personnel and human resources

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  • 56%

    Education and training

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • 52%

    Clerical

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  • 50%

    Engineering and technology

    Use engineering, science and technology to design and produce goods and services.

  • 50%

    Technical design

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  • 48%

    Economics and accounting

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  • 45%

    Law and government

    How our laws and courts work. Government rules and regulations, and the political system.

  • 45%

    Psychology

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  • 43%

    Communications and media

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  • 43%

    Telecommunications

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • 43%

    Sales and marketing

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  • 40%

    Production and processing

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  • 35%

    Sociology and anthropology

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

  • 31%

    Public safety and security

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  • 20%

    Transportation

    Moving people or goods by air, rail, sea, or road.


Abilities

Workers use these physical and mental abilities..

  • 63%

    Oral comprehension

    Listen to and understand what people say.

  • 63%

    Written comprehension

    Read and understand written information.

  • 61%

    Oral expression

    Communicate by speaking.

  • 61%

    Deductive reasoning

    Use general rules to find answers or solve problems logically.

  • 57%

    Written expression

    Write in a way that people can understand.

  • 54%

    Problem spotting

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  • 54%

    Speech recognition

    Identify and understand the speech of another person.

  • 52%

    Inductive reasoning

    Use lots of detailed information to come up with answers or make general rules.

  • 52%

    Sorting or ordering

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  • 50%

    Brainstorming

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  • 50%

    Categorising

    Come up with different ways of grouping things.

  • 50%

    Near vision

    See details that are up-close (within a few feet).

  • 48%

    Speech clarity

    Speak clearly so others can understand you.

  • 48%

    Originality

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  • 46%

    Mathematics

    Choose the right maths method or formula to solve a problem.

  • 45%

    Flexibility of closure

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  • 45%

    Working with numbers

    Add, subtract, multiply, or divide.

  • 41%

    Selective attention

    Pay attention to something without being distracted.

  • 39%

    Visualization

    Imagine how something will look after it is moved around or changed.

  • 37%

    Perceptual speed

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.


Activities

These are kinds of activities workers regularly do in this job.

  • 88%

    Planning and prioritising work

    Deciding on goals and putting together a detailed plan to get the work done.

  • 85%

    Coordinating the work of a team

    Getting members of a group to work together to finish a task.

  • 80%

    Scheduling work and activities

    Working out the timing of events, programs, and activities, as well as the work of others.

  • 77%

    Building good relationships

    Building good working relationships and keeping them over time.

  • 76%

    Communicating within a team

    Giving information to co-workers by telephone, in writing, or in person.

  • 74%

    Leading and encouraging a team

    Encouraging and building trust, respect, and cooperation among team members.

  • 73%

    Researching and investigating

    Looking for, getting and understanding different kinds of information.

  • 72%

    Guiding and directing staff

    Guiding and directing staff, including setting and monitoring performance standards.

  • 72%

    Keeping your knowledge up-to-date

    Keeping up-to-date with technology and new ideas.

  • 72%

    Negotiating and resolving conflicts

    Handling complaints and disagreements, and negotiating with people.

  • 71%

    Managing payments and orders

    Monitoring and controlling resources and the spending of money.

  • 71%

    Making decisions and solving problems

    Using information to work out the best solution and solve problems.

  • 71%

    Looking for changes over time

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  • 71%

    Making sense of information and ideas

    Looking at, working with, and understanding data or information.

  • 70%

    Collecting and organising information

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  • 68%

    Documenting or recording information

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • 68%

    Working with computers

    Using computers to program, write software, set up functions, enter data, or process information.

  • 61%

    Checking compliance with standards

    Deciding whether events or processes comply with laws, regulations, or standards.

  • 61%

    Explaining things to people

    Helping people to understand and use information.

  • 59%

    Estimating amounts, costs and resources

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.


Interests and demands

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  • 95%

    Enterprising

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  • 48%

    Administrative

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  • 43%

    Analytical

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  • 29%

    Creative

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  • 29%

    Helping

    Working with people. Helping or providing service to others.

  • 24%

    Practical

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.


Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.
  • 86%

    Achievement

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  • 81%

    Independence

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  • 74%

    Working conditions

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  • 71%

    Recognition

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

  • 48%

    Relationships

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  • 48%

    Support

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.


Demands

The physical and social demands that workers face most often are shown below:
  • 99%

    Electronic mail

    Use electronic mail.

  • 95%

    Telephone

    Talk on the telephone.

  • 92%

    Teamwork

    Work with people in a group or team.

  • 91%

    Contact with people

    Have contact with people by telephone, face-to-face, or any other way.

  • 89%

    Face-to-face discussions

    Talk with people face-to-face.

  • 88%

    Indoors, heat controlled

    Work indoors with access to heating or cooling.

  • 86%

    Lead or coordinate a team

    Lead others to do work activities.

  • 85%

    Spend time sitting

    Spend time sitting at work.

  • 85%

    Freedom to make decisions

    Have freedom to make decision on your own.

  • 84%

    Time pressure

    Work to strict deadlines.

  • 83%

    Unstructured work

    Have freedom to decide on tasks, priorities, and goals.

  • 81%

    Being exact or accurate

    Be very exact or highly accurate.

  • 79%

    Responsible for outcomes

    Take responsibility for the results of other people's work.

  • 78%

    Impact of decisions

    Make decisions that have a large impact on other people.

  • 74%

    Letters and memos

    Write letters and memos.

  • 71%

    Competition

    Compete with others, or be aware of competitive pressures.

  • 68%

    Conflict situations

    Deal with conflict or disagreements.

  • 68%

    Frequent decision making

    Frequently make decisions that impact other people.

  • 63%

    Repeating same tasks

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  • 59%

    Consequence of error

    Work where mistakes have serious consequences.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.09 - Information Technology Project Managers.


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