Immigration Officers examine and assess the entry of people from other countries, administer visas and residency applications according to immigration legislation, rules and policies, and, where necessary, use legal powers to detain and remove illegal entrants.
Examines and assesses visas and residency applications.
- 599511 Customs Officers
- 599512 Immigration Officers
- 599513 Motor Vehicle Licence Examiners
- 599514 Noxious Weeds and Pest Inspectors
- 599515 Social Security Assessors
- 599516 Taxation Inspectors
- 599517 Train Examiners
- 599518 Transport Operations Inspectors
- 599521 Water Inspectors
- 599599 Other Inspectors and Regulatory Officers
Vocational Education and Training (VET)
Informal or on-the-job
JSA produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Inspectors and Regulatory Officers, under the outlook section.
Earnings and hours
Around 79% of people employed as Immigration Officers work full-time hours, in all their jobs combined. This is 13 percentage points above the all jobs average (66%).
Full-time workers work an average of 41 hours per week in their main job. This is similar to the all jobs average (44 hours per week).
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Most Immigration Officers work in the Public administration and safety industry.
Source: Based on ABS Census 2016, Customised Report.
Employment across Australia
Employment by State and Territory (% Share)
|State||Immigration Officers||All Jobs Average|
Around 90% of Immigration Officers live in capital cities, compared with the all jobs average of 62%.
The Australian Capital Territory has a large share of employment relative to its population size.
The regions with the largest share of workers are:
- Australian Capital Territory
- Melbourne - Inner
- Sydney - Inner South West
- Melbourne - West
- Melbourne - North East.
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Immigration Officers is 40 years. This is the same as the all jobs average.
A large share of workers are aged 35 to 44 years.
Females make up 61% of the workforce. This is 13 percentage points above the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Immigration Officers||All Jobs Average|
|65 and Over||1.3||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
A Border Force Officer Recruit Training Program may need to be completed to work as an Immigration Officer. Some workers have Vocational Education and Training (VET) or university qualifications in areas such as political science, justice and law enforcement, society and culture or law.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Local Government and Public Sector VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Immigration Officers||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||16.7||10.1|
|Year 10 and below||2.5||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Inspectors and Regulatory Officers who have a good attention to detail, strong people skills and a good work ethic.
Skills can be improved through training or experience.
Listening to others, not interrupting, and asking good questions.
Talking to others.
Thinking about the pros and cons of different ways to solve a problem.
Reading work related information.
Keeping track of how well work is progressing so you can make changes or improvements.
Writing things for co-workers or customers.
50%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Understanding why people react the way they do.
48%Coordination with others
Being adaptable and coordinating work with other people.
Managing your own and other peoples' time to get work done.
Being able to use what you have learnt to solve problems now and again in the future.
Talking people into changing their minds or their behaviour.
43%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
Teaching people how to do something.
Bringing people together and trying to sort out their differences.
Looking for ways to help people.
Figuring out the best way to teach or learn something new.
39%Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
Watching gauges, dials, or other indicators to make sure a machine is working properly.
These are important topics, subjects or knowledge areas.
69%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
65%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
64%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
English language including the meaning and spelling of words, rules of composition, and grammar.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
53%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
50%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
46%Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
41%Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
Moving people or goods by air, rail, sea, or road.
40%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
35%History and archeology
Events of the past, their causes, how we learn about them, and how they influence the way we live today.
Arithmetic, algebra, geometry, calculus, or statistics.
Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.
31%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
30%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
Workers use these physical and mental abilities..
See details that are up-close (within a few feet).
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
Identify and understand the speech of another person.
Use general rules to find answers or solve problems logically.
Use lots of detailed information to come up with answers or make general rules.
Listen to and understand what people say.
Communicate by speaking.
Read and understand written information.
Speak clearly so others can understand you.
Write in a way that people can understand.
See details that are far away.
48%Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
Pay attention to something without being distracted.
48%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Come up with different ways of grouping things.
Come up with a number of ideas about a topic, even if the ideas aren't very good.
Put together small parts with your fingers.
Do two or more things at the same time.
Pay attention to a certain sound when there are other distracting sounds.
These are kinds of activities workers regularly do in this job.
79%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
78%Researching and investigating
Looking for, getting and understanding different kinds of information.
77%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
77%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
76%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
76%Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
76%Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
75%Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
75%Making decisions and solving problems
Using information to work out the best solution and solve problems.
75%Making sense of information and ideas
Looking at, working with, and understanding data or information.
74%Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
74%Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
69%Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
67%Building good relationships
Building good working relationships and keeping them over time.
64%Explaining things to people
Helping people to understand and use information.
61%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
58%Providing office support
Doing day-to-day office work such as filing and processing paperwork.
57%Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
55%Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
54%Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Working with people. Helping or providing service to others.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Use electronic mail.
97%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
96%Contact with the public
Work with customers or the public.
95%Indoors, heat controlled
Work indoors with access to heating or cooling.
Talk on the telephone.
93%Frequent decision making
Frequently make decisions that impact other people.
Talk with people face-to-face.
Work with people in a group or team.
91%Being exact or accurate
Be very exact or highly accurate.
91%Impact of decisions
Make decisions that have a large impact on other people.
87%Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
86%Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
84%Consequence of error
Work where mistakes have serious consequences.
84%Freedom to make decisions
Have freedom to make decision on your own.
84%Physically close to people
Work physically close to other people.
83%Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
82%Exposure to contaminants
Be exposed to pollutants, gases, dust or odours.
80%Outdoors, exposed to weather
Work outdoors, exposed to the weather.
79%Lead or coordinate a team
Lead others to do work activities.
Have freedom to decide on tasks, priorities, and goals.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 33-3021.05 - Immigration and Customs Inspectors.
Links and downloads
Research and reports
The Skills Priority List provides a current labour market rating and a future demand rating for nearly 800 occupations nationally. Current labour market ratings are available for occupations at a state and territory level.
Occupation profiles data are available for download.
The Employment Projections are available for download.