Transport Services Managers
Transport Services Managers organise and control the buying and selling of vehicles for rental agencies and coordinate the leasing of vehicles, the operations of railway stations, and the operations of enterprises that operate fleets of vehicles to transport goods and passengers.
organising the purchase and maintenance of transport vehicles, equipment and fuel
liaising with clients to determine requirements and providing customers with advice and information regarding vehicle type, purchase or hire rates and obligations and handling complaints
receiving orders and bookings, and planning and implementing transportation schedules
ensuring goods are stored and transported in conditions that will maintain their quality
arranging collection and delivery of vehicles and goods
maintaining business records and preparing operational statements and reports
coordinating activities associated with the arrival, departure, loading and unloading of trains
ensuring compliance with occupational health and safety regulations
Vocational Education and Training (VET)
Informal or on-the-job
JSA produces employment projections to show where likely future job opportunities may be. The latest data are for the five years from November 2021 to November 2026. Over this period, the number of workers:
- is expected to grow moderately
- is likely to reach 11,700 by 2026.
Source: Jobs and Skills Australia Employment Projections to 2026.
Notes: The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment projections figures are rounded to the nearest 100. Calculations based on these rounded figures may result in differences to the numbers that are displayed on this page. Employment projections data (including occupations) can be downloaded from the Employment Projections page.
Number of Workers
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and Jobs and Skills Australia Employment Projections to 2026.
Earnings and hours
Around 86% of people employed as Transport Services Managers work full-time hours, in all their jobs combined. This is 20 percentage points above the all jobs average (66%).
Full-time workers work an average of 49 hours per week in their main job. This is 5 hours more than the all jobs average (44 hours per week).
Median full-time earnings are $2,664 per week, this is much higher than the all jobs median ($1,593):
- 3 in 4 workers earn more than $2,222
- 1 in 4 earn more than $2,936
Median hourly earnings are $71, this is much more than the all jobs median ($41 per hour).
Sources: Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average. Full-time median earnings and median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2021. Compared to all jobs median.
Weekly Earnings (Before Tax)
|Earnings||Transport Services Managers||All Jobs Average|
Source: Based on ABS Survey of Employee Earnings and Hours, May 2021, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Employment across Australia
Employment by State and Territory (% Share)
|State||Transport Services Managers||All Jobs Average|
Around 42% of Transport Services Managers live outside of capital cities, compared with the all jobs average of 38%.
Queensland has a large share of employment relative to its population size.
The region with the largest share of workers is Melbourne - West.
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Transport Services Managers is 48 years. This is higher than the all jobs average of 40 years.
A large share of workers are aged 45 to 54 years.
Females make up 18% of the workforce. This is 30 percentage points below the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Transport Services Managers||All Jobs Average|
|65 and Over||7.9||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Relevant industry experience is usually needed to work as a Transport Services Manager. Some workers have a Vocational Education and Training (VET) qualification in logistics or management.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Transport and Logistics Training Package VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Transport Services Managers||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||4.0||10.1|
|Year 10 and below||24.2||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Transport Services Managers who provide good customer service, can communicate clearly and have strong people skills.
Skills can be improved through training or experience.
59%Coordination with others
Being adaptable and coordinating work with other people.
Keeping track of how well work is progressing so you can make changes or improvements.
Thinking about the pros and cons of different ways to solve a problem.
Reading work related information.
Talking to others.
Measuring how well a system is working and how to improve it.
Listening to others, not interrupting, and asking good questions.
Writing things for co-workers or customers.
Understanding why people react the way they do.
Managing your own and other peoples' time to get work done.
54%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Bringing people together and trying to sort out their differences.
Talking people into changing their minds or their behaviour.
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
Being able to use what you have learnt to solve problems now and again in the future.
52%Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
50%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
Teaching people how to do something.
Figuring out the best way to teach or learn something new.
Using maths to solve problems.
These are important topics, subjects or knowledge areas.
76%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
70%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
Moving people or goods by air, rail, sea, or road.
61%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
55%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
54%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
Arithmetic, algebra, geometry, calculus, or statistics.
54%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
50%Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
49%Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
English language including the meaning and spelling of words, rules of composition, and grammar.
44%Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
43%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
34%Engineering and technology
Use engineering, science and technology to design and produce goods and services.
31%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
Machines and tools, including their designs, uses, repair, and maintenance.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
Workers use these physical and mental abilities..
Listen to and understand what people say.
Communicate by speaking.
Read and understand written information.
Use general rules to find answers or solve problems logically.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
Write in a way that people can understand.
Identify and understand the speech of another person.
See details that are up-close (within a few feet).
55%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Use lots of detailed information to come up with answers or make general rules.
Speak clearly so others can understand you.
Come up with a number of ideas about a topic, even if the ideas aren't very good.
Come up with unusual or clever ideas, or creative ways to solve a problem.
Come up with different ways of grouping things.
See details that are far away.
Choose the right maths method or formula to solve a problem.
43%Working with numbers
Add, subtract, multiply, or divide.
41%Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
Pay attention to something without being distracted.
Do two or more things at the same time.
These are kinds of activities workers regularly do in this job.
74%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
71%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
71%Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
70%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
69%Making decisions and solving problems
Using information to work out the best solution and solve problems.
69%Coordinating the work of a team
Getting members of a group to work together to finish a task.
Using your own ideas for developing, designing, or creating something new.
66%Researching and investigating
Looking for, getting and understanding different kinds of information.
66%Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
66%Building good relationships
Building good working relationships and keeping them over time.
65%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
64%Managing payments and orders
Monitoring and controlling resources and the spending of money.
64%Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
63%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
62%Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
59%Making sense of information and ideas
Looking at, working with, and understanding data or information.
59%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
58%Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
49%Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
49%Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Working with people. Helping or providing service to others.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Use electronic mail.
Talk on the telephone.
Talk with people face-to-face.
98%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
97%Indoors, heat controlled
Work indoors with access to heating or cooling.
96%Freedom to make decisions
Have freedom to make decision on your own.
Have freedom to decide on tasks, priorities, and goals.
94%Frequent decision making
Frequently make decisions that impact other people.
94%Responsible for outcomes
Take responsibility for the results of other people's work.
Work with people in a group or team.
91%Impact of decisions
Make decisions that have a large impact on other people.
90%Lead or coordinate a team
Lead others to do work activities.
Work to strict deadlines.
Deal with conflict or disagreements.
84%Spend time sitting
Spend time sitting at work.
84%Health and safety of others
Take responsibility for the health and safety of others.
83%Contact with the public
Work with customers or the public.
81%Being exact or accurate
Be very exact or highly accurate.
81%Letters and memos
Write letters and memos.
76%Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3071.01 - Transportation Managers.