Meter Readers read electric, gas or water meters, record usage, inspect meters and connections for defects and damage, and report irregularities.
Loads and unloads mail conveyances and internal mail handling equipment.
Checks meter numbers and records any broken seals or other damage.
Updates clients details and notes location of meters.
Downloads information recorded on hand held computer into a central database.
May respond to customer queries or refer them onto the customer service department.
May undertake customer surveys.
Informal or on-the-job
JSA produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Other Clerical and Office Support Workers, under the outlook section.
Earnings and hours
Around 61% of people employed as Meter Readers work full-time hours, in all their jobs combined. This is 5 percentage points below the all jobs average (66%).
Full-time workers work an average of 40 hours per week in their main job. This is 4 hours less than the all jobs average (44 hours per week).
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Employment across Australia
Employment by State and Territory (% Share)
|State||Meter Readers||All Jobs Average|
Around 47% of Meter Readers live outside of capital cities, compared with the all jobs average of 38%.
Western Australia has a large share of employment relative to its population size.
The regions with the largest share of workers are:
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Meter Readers is 45 years. This is higher than the all jobs average of 40 years.
A large share of workers are aged 45 to 54 years.
Females make up 11% of the workforce. This is 37 percentage points below the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Meter Readers||All Jobs Average|
|65 and Over||4.3||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Formal qualifications are not usually required to work as a Meter Reader.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Public Sector VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Meter Readers||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||1.6||10.1|
|Year 10 and below||17.5||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Clerical and Office Support Workers who have good computer skills, can communicate clearly and can interact with a variety of people.
Skills can be improved through training or experience.
Listening to others, not interrupting, and asking good questions.
Talking to others.
Keeping track of how well work is progressing so you can make changes or improvements.
Reading work related information.
Thinking about the pros and cons of different ways to solve a problem.
Looking for ways to help people.
Writing things for co-workers or customers.
37%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
Managing your own and other peoples' time to get work done.
36%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Figuring out the best way to teach or learn something new.
34%Operation and control
Controlling equipment or systems.
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Teaching people how to do something.
Being able to use what you have learnt to solve problems now and again in the future.
Understanding why people react the way they do.
30%Coordination with others
Being adaptable and coordinating work with other people.
Using maths to solve problems.
Talking people into changing their minds or their behaviour.
Figuring out why a machine or system went wrong and working out what to do about it.
These are important topics, subjects or knowledge areas.
60%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
45%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
44%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
Arithmetic, algebra, geometry, calculus, or statistics.
English language including the meaning and spelling of words, rules of composition, and grammar.
Machines and tools, including their designs, uses, repair, and maintenance.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
37%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
30%Building and construction
Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.
29%Engineering and technology
Use engineering, science and technology to design and produce goods and services.
The physical laws of matter, motion and energy, and how they interact through space and time.
27%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Moving people or goods by air, rail, sea, or road.
Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.
25%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.
22%Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
21%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
20%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
Workers use these physical and mental abilities..
See details that are up-close (within a few feet).
Listen to and understand what people say.
Communicate by speaking.
Bend, stretch, twist, or reach with your body, arms, and/or legs.
See details that are far away.
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
Read and understand written information.
Come up with different ways of grouping things.
Quickly change the controls of a machine, car, truck or boat.
Use your arms and/or legs at the same time while sitting, standing, or lying down.
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
41%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Use lots of detailed information to come up with answers or make general rules.
Speak clearly so others can understand you.
Identify and understand the speech of another person.
Keep your hand or arm steady.
Quickly move your hand to grasp, manipulate, or assemble objects.
Pay attention to something without being distracted.
Lift, push, pull, or carry things.
These are kinds of activities workers regularly do in this job.
62%Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
60%Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
57%Building good relationships
Building good working relationships and keeping them over time.
56%Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
49%Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
49%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
49%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
48%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
48%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
47%Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
45%Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
45%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
44%Driving vehicles or equipment
Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.
44%Making decisions and solving problems
Using information to work out the best solution and solve problems.
41%Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
41%Researching and investigating
Looking for, getting and understanding different kinds of information.
40%Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
39%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
37%Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
37%Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Working with people. Helping or providing service to others.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
100%Outdoors, exposed to weather
Work outdoors, exposed to the weather.
93%Very hot or cold temperatures
Work in very hot or cold temperatures.
91%Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
88%In an enclosed vehicle or equipment
Work in a closed vehicle (e.g., car).
87%Being exact or accurate
Be very exact or highly accurate.
84%Exposure to contaminants
Be exposed to pollutants, gases, dust or odours.
82%Making repetitive motions
Spend time making repetitive motions.
81%Contact with the public
Work with customers or the public.
80%Bright or inadequate lighting
Work in extremely bright or dark lighting conditions.
Work to strict deadlines.
78%Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
Work with people in a group or team.
78%Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
77%Wear common protective or safety equipment
Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.
77%Frequent decision making
Frequently make decisions that impact other people.
76%Bending or twisting your body
Spend time bending or twisting your body.
76%Freedom to make decisions
Have freedom to make decision on your own.
76%Spend time standing
Spend time standing at work.
75%Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
Talk on the telephone.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-5041.00 - Meter Readers, Utilities.