Other Sales Support Workers

ANZSCO ID 6399

Overview

Snapshot

Employed
9,200
Future Growth
9.1%
Weekly Earnings
N/A
Full-Time Share
30%
Female Share
66%
Average age
35

Summary

This group includes Sales Support Workers not covered elsewhere.

Specialisations: Mystery Shopper, Personal Shopper.

Formal qualifications are not usually required to work as an Other Sales Support Worker.

Tasks

  • no tasks are available for this occupation

Characteristics

Job Type
Sales Workers
Skill Level
Lower skill
ANZSCO Occupation group
Unemployment Rate
Below average
Industries
Pathway(s)
  • Informal or on-the-job
Physical Demand
  • Light

Outlook

Employment Outlook

JSA produces employment projections to show where likely future job opportunities may be. The latest data are for the five years from November 2021 to November 2026. Over this period, the number of workers:

  • is expected to grow strongly
  • is likely to reach 5,300 by 2026.
  • Source: Jobs and Skills Australia Employment Projections to 2026.

    Notes: The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.

    Employment projections figures are rounded to the nearest 100. Calculations based on these rounded figures may result in differences to the numbers that are displayed on this page. Employment projections data (including occupations) can be downloaded from the Employment Projections page.

Projected Change
9.1%
(or 400 jobs)
From
4,900
in 2021
To
5,300
in 2026

Number of Workers

Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and Jobs and Skills Australia Employment Projections to 2026.
Year Employment
2011 2,200
2012 1,800
2013 2,000
2014 1,200
2015 3,100
2016 5,900
2017 4,700
2018 4,000
2019 3,800
2020 4,900
2021 4,900
2026 5,300

Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and Jobs and Skills Australia Employment Projections to 2026.


Earnings and hours

Working arrangements

  • Around 31% of people employed as Other Sales Support Workers work full-time hours, in all their jobs combined. This is 35 percentage points below the all jobs average (66%).

    Full-time workers work an average of 43 hours per week in their main job. This is similar to the all jobs average (44 hours per week).

    Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.


Industries

Main industries

1
Retail Trade
83.6%
2
Wholesale Trade
11.5%
3
Manufacturing
1.6%
4
Transport, Postal and Warehousing
1.6%

Regions

Employment across Australia

NSW

33.5% All occupations: 31.6%

VIC

23.6% All occupations: 25.6%

QLD

20.7% All occupations: 20.0%

SA

7.8% All occupations: 7.0%

WA

10.9% All occupations: 10.8%

TAS

1.5% All occupations: 2.0%

NT

0.7% All occupations: 1.0%

ACT

1.3% All occupations: 1.9%

Employment by State and Territory (% Share)

State Other Sales Support Workers All Jobs Average
NSW 33.5 31.6
VIC 23.6 25.6
QLD 20.7 20.0
SA 7.8 7.0
WA 10.9 10.8
TAS 1.5 2.0
NT 0.7 1.0
ACT 1.3 1.9



Worker profile

Age and gender

Age In Years
35
All Jobs Average is 40
Female Share
66%
All Jobs Average is 48%
  • The median age of Other Sales Support Workers is 35 years. This is younger than the all jobs average of 40 years.

    A large share of workers are aged 25 to 34 years.

    Females make up 66% of the workforce. This is 18 percentage points above the all jobs average of 48%.

    Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age Bracket Other Sales Support Workers All Jobs Average
15-19 6.4 5.0
20-24 19.3 9.3
25-34 22.5 22.9
35-44 18.6 22.0
45-54 18.5 21.6
55-59 6.4 9.0
60-64 4.5 6.0
65 and Over 3.8 4.2
Median Age 35 40

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.


Employment Pathways

Education, training and experience

Formal qualifications are not usually required to work as an Other Sales Support Worker.

Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Retail Services VET training pathways.

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of Qualification Other Sales Support Workers All Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate 5.4 10.1
Bachelor degree 16.3 21.8
Advanced Diploma/Diploma 11.4 11.6
Certificate III/IV 14.8 21.1
Year 12 32.0 18.1
Year 11 6.1 4.8
Year 10 and below 14.1 12.5

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.


Skills and Knowledge

Employers look for Other Sales Support Workers who interact well with others, provide good customer service and who are reliable.

Interests and demands

We're working on this content.

Links and downloads

Back to top