Product Quality Controllers
Product Quality Controllers examine manufactured products and primary produce to ensure conformity to specifications and standards of presentation and quality.
studying product specifications and taking measurements to determine conformity to specifications
examining and marking output for visible defects such as cracks, holes and breakages
making minor repairs and adjustments to products
compiling quality assurance reports, maintaining documentation and reporting findings
examining products for defects and grading produce
designating grading of produce and recording details of assessments according to classification system
collecting and labelling samples for inspection
recording details of sampling procedures and sources of samples
preparing samples and carrying out prescribed tests
Vocational Education and Training (VET)
Informal or on-the-job
JSA produces employment projections to show where likely future job opportunities may be. The latest data are for the five years from November 2021 to November 2026. Over this period, the number of workers in this occupation is likely to remain stable.
Source: Jobs and Skills Australia Employment Projections to 2026.
Notes: The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment projections figures are rounded to the nearest 100. Calculations based on these rounded figures may result in differences to the numbers that are displayed on this page. Employment projections data (including occupations) can be downloaded from the Employment Projections page.
Number of Workers
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and Jobs and Skills Australia Employment Projections to 2026.
Earnings and hours
Around 80% of people employed as Product Quality Controllers work full-time hours, in all their jobs combined. This is 14 percentage points above the all jobs average (66%).
Full-time workers work an average of 42 hours per week in their main job. This is similar to the all jobs average (44 hours per week).
Median full-time earnings are $1,120 per week, this is much lower than the all jobs median ($1,593):
- 3 in 4 workers earn more than $965
- 1 in 4 earn more than $1,470
Median hourly earnings are $28, this is lower than the all jobs median ($41 per hour).
Sources: Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average. Full-time median earnings and median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2021. Compared to all jobs median.
Weekly Earnings (Before Tax)
|Earnings||Product Quality Controllers||All Jobs Average|
Source: Based on ABS Survey of Employee Earnings and Hours, May 2021, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Employment across Australia
Employment by State and Territory (% Share)
|State||Product Quality Controllers||All Jobs Average|
Around 60% of Product Quality Controllers live in capital cities, similar to the all jobs average of 62%.
Victoria and South Australia have a large share of employment relative to their population size.
The regions with the largest share of workers are:
- Melbourne - South East
- Melbourne - West
- Sydney - Blacktown
- Sydney - Parramatta
- Sydney - Inner South West.
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Product Quality Controllers is 43 years. This is higher than the all jobs average of 40 years.
A large share of workers are aged 45 to 54 years.
Females make up 46% of the workforce. This is similar to the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Product Quality Controllers||All Jobs Average|
|65 and Over||3.6||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Formal qualifications are not essential to work as a Product Quality Controller. Although some workers have a Vocational Education and Training (VET) qualification or a university degree in a related field, such as manufacturing, engineering trades, sciences or technology.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Product Quality Controllers||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||6.6||10.1|
|Year 10 and below||17.7||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Product Quality Controllers who pay attention to detail, can communicate clearly and work well in a team.
Skills can be improved through training or experience.
54%Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
Reading work related information.
Listening to others, not interrupting, and asking good questions.
Keeping track of how well work is progressing so you can make changes or improvements.
Thinking about the pros and cons of different ways to solve a problem.
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Talking to others.
48%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
Writing things for co-workers or customers.
Being able to use what you have learnt to solve problems now and again in the future.
Managing your own and other peoples' time to get work done.
Using maths to solve problems.
Understanding why people react the way they do.
Teaching people how to do something.
43%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
43%Coordination with others
Being adaptable and coordinating work with other people.
Measuring how well a system is working and how to improve it.
Figuring out why a machine or system went wrong and working out what to do about it.
Figuring out the best way to teach or learn something new.
Bringing people together and trying to sort out their differences.
These are important topics, subjects or knowledge areas.
Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.
57%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Arithmetic, algebra, geometry, calculus, or statistics.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
51%Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
English language including the meaning and spelling of words, rules of composition, and grammar.
Machines and tools, including their designs, uses, repair, and maintenance.
41%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
39%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
38%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
34%Engineering and technology
Use engineering, science and technology to design and produce goods and services.
32%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
The physical laws of matter, motion and energy, and how they interact through space and time.
Plant and animal organisms, their tissues, cells, functions, how they rely on and work with each other and the environment.
29%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
Moving people or goods by air, rail, sea, or road.
Planting, growing, and harvesting food (both plant and animal), including storage and handling.
22%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
17%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
Workers use these physical and mental abilities..
Listen to and understand what people say.
See details that are up-close (within a few feet).
Communicate by speaking.
Read and understand written information.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
Write in a way that people can understand.
Use general rules to find answers or solve problems logically.
50%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Use lots of detailed information to come up with answers or make general rules.
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Come up with different ways of grouping things.
Speak clearly so others can understand you.
Identify and understand the speech of another person.
See details that are far away.
46%Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
Choose the right maths method or formula to solve a problem.
Pay attention to something without being distracted.
Keep your hand or arm steady.
Notice differences between colours, including shades of colour and brightness.
Put together small parts with your fingers.
These are kinds of activities workers regularly do in this job.
66%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
65%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
62%Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
58%Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
58%Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
58%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
58%Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
58%Making decisions and solving problems
Using information to work out the best solution and solve problems.
54%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
54%Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
54%Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
53%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
52%Making sense of information and ideas
Looking at, working with, and understanding data or information.
50%Researching and investigating
Looking for, getting and understanding different kinds of information.
50%Building good relationships
Building good working relationships and keeping them over time.
47%Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.
44%Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
44%Controlling equipment or machines
Operating machines or processes either directly or using controls (not including computers or vehicles).
43%Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
37%Explaining things to people
Helping people to understand and use information.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Working with people. Helping or providing service to others.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
99%Indoors, heat controlled
Work indoors with access to heating or cooling.
Talk with people face-to-face.
95%Being exact or accurate
Be very exact or highly accurate.
94%Wear common protective or safety equipment
Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.
Use electronic mail.
92%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
Work with people in a group or team.
87%Exposure to contaminants
Be exposed to pollutants, gases, dust or odours.
Talk on the telephone.
Work to strict deadlines.
Work near dangers like high voltage electricity, flammable material, explosives or chemicals.
Have freedom to decide on tasks, priorities, and goals.
78%Health and safety of others
Take responsibility for the health and safety of others.
77%Freedom to make decisions
Have freedom to make decision on your own.
76%Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
73%Lead or coordinate a team
Lead others to do work activities.
70%Impact of decisions
Make decisions that have a large impact on other people.
70%Responsible for outcomes
Take responsibility for the results of other people's work.
69%Physically close to people
Work physically close to other people.
66%Frequent decision making
Frequently make decisions that impact other people.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 19-4099.01 - Quality Control Analysts.