Real Estate Agents
Real Estate Agents coordinate the activities of real estate representatives in selling and leasing real estate, and ensuring compliance with legislative requirements.
Accepts and lists properties and businesses for sale and lease, conducts inspections, and advises buyers on the merits of properties and businesses and the terms of sale or lease.
Advises vendors of sales and marketing options such as sale by auction and open house inspections.
Catalogues and details land, buildings and businesses for sale or lease and arranges advertising.
Assesses buyers' needs and locates properties and businesses for their consideration.
Offers valuations and advice for buying and selling properties and businesses, and structures the terms of settlement.
Collects and holds rent monies from tenants, and remits to owner on agreed basis.
Monitors and addresses non-compliance with terms and conditions of tenancy and pursues rental arrears.
Develops and implements business plans, budgets, policies and procedures for the agency.
May arrange finance, land brokerage, conveyancing and maintenance of premises.
Vocational Education and Training (VET)
Informal or on-the-job
JSA produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Real Estate Sales Agents, under the outlook section.
Earnings and hours
Around 86% of people employed as Real Estate Agents work full-time hours, in all their jobs combined. This is 20 percentage points above the all jobs average (66%).
Full-time workers work an average of 48 hours per week in their main job. This is 4 hours more than the all jobs average (44 hours per week).
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Most Real Estate Agents work in the Rental, hiring and real estate services industry.
Source: Based on ABS Census 2016, Customised Report.
Employment across Australia
Employment by State and Territory (% Share)
|State||Real Estate Agents||All Jobs Average|
Around 64% of Real Estate Agents live in capital cities, compared with the all jobs average of 62%.
Queensland and New South Wales have a large share of employment relative to their population size.
The regions with the largest share of workers are:
- Gold Coast
- Melbourne - Inner
- Sydney - North Sydney and Hornsby
- Melbourne - Inner South
- Melbourne - South East.
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Real Estate Agents is 44 years. This is higher than the all jobs average of 40 years.
A large share of workers are aged 45 to 54 years.
Females make up 35% of the workforce. This is 13 percentage points below the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Real Estate Agents||All Jobs Average|
|65 and Over||7.6||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Formal qualifications are not essential to work as a Real Estate Agent. Although some workers have a certificate III or IV in real estate practice or property services.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Retail Services VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Real Estate Agents||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||6.0||10.1|
|Year 10 and below||5.3||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Real Estate Sales Agents who have strong interpersonal skills, communicate well, provide good customer service and are well presented.
Skills can be improved through training or experience.
Reading work related information.
Listening to others, not interrupting, and asking good questions.
Talking to others.
57%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Bringing people together and trying to sort out their differences.
Talking people into changing their minds or their behaviour.
Thinking about the pros and cons of different ways to solve a problem.
Being able to use what you have learnt to solve problems now and again in the future.
Writing things for co-workers or customers.
Keeping track of how well work is progressing so you can make changes or improvements.
Looking for ways to help people.
Understanding why people react the way they do.
Using maths to solve problems.
Managing your own and other peoples' time to get work done.
41%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
41%Coordination with others
Being adaptable and coordinating work with other people.
39%Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Teaching people how to do something.
32%Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
Figuring out the best way to teach or learn something new.
These are important topics, subjects or knowledge areas.
76%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
70%Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
61%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
English language including the meaning and spelling of words, rules of composition, and grammar.
61%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
60%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
59%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
51%Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
Arithmetic, algebra, geometry, calculus, or statistics.
45%Building and construction
Materials, and methods used to construct or repair houses, buildings, or other structures like highways and roads.
43%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
42%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
38%Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
36%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Moving people or goods by air, rail, sea, or road.
Workers use these physical and mental abilities..
See details that are up-close (within a few feet).
Listen to and understand what people say.
Communicate by speaking.
Read and understand written information.
Use general rules to find answers or solve problems logically.
Identify and understand the speech of another person.
Write in a way that people can understand.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
Speak clearly so others can understand you.
Use lots of detailed information to come up with answers or make general rules.
43%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Choose the right maths method or formula to solve a problem.
Come up with a number of ideas about a topic, even if the ideas aren't very good.
Come up with unusual or clever ideas, or creative ways to solve a problem.
Come up with different ways of grouping things.
See details that are far away.
30%Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
Do two or more things at the same time.
Pay attention to something without being distracted.
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
These are kinds of activities workers regularly do in this job.
72%Building good relationships
Building good working relationships and keeping them over time.
69%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
65%Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
65%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
63%Researching and investigating
Looking for, getting and understanding different kinds of information.
Convincing people to buy something or to change their minds or actions.
60%Making sense of information and ideas
Looking at, working with, and understanding data or information.
58%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
57%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
56%Making decisions and solving problems
Using information to work out the best solution and solve problems.
56%Providing office support
Doing day-to-day office work such as filing and processing paperwork.
Using your own ideas for developing, designing, or creating something new.
52%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
51%Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
49%Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
46%Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
46%Giving expert advice
Providing guidance and expert advice to management or other groups.
45%Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
43%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
41%Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Working with people. Helping or providing service to others.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Use electronic mail.
Talk on the telephone.
98%Freedom to make decisions
Have freedom to make decision on your own.
Have freedom to decide on tasks, priorities, and goals.
Talk with people face-to-face.
95%Indoors, heat controlled
Work indoors with access to heating or cooling.
94%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
93%In an enclosed vehicle or equipment
Work in a closed vehicle (e.g., car).
Compete with others, or be aware of competitive pressures.
92%Frequent decision making
Frequently make decisions that impact other people.
89%Contact with the public
Work with customers or the public.
88%Impact of decisions
Make decisions that have a large impact on other people.
Work with people in a group or team.
83%Letters and memos
Write letters and memos.
81%Being exact or accurate
Be very exact or highly accurate.
Work to strict deadlines.
78%Lead or coordinate a team
Lead others to do work activities.
77%Outdoors, exposed to weather
Work outdoors, exposed to the weather.
73%Spend time sitting
Spend time sitting at work.
64%Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 41-9021.00 - Real Estate Brokers.