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Records Managers

ANZSCO ID 224214

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Overview

Snapshot

Employed
2,000
Future Growth
N/A
Weekly Earnings
N/A
Full-Time Share
79%
Female Share
65%
Average age
46
About this data

Summary

Records Managers design, implement and administer record systems and related information services, to support efficient access, movement, updating, storage, retention and disposal of files and other organisational records.

Specialisations: Freedom of Information Officer.

Formal qualifications are not essential to work as a Records Manager. Although some workers have a Vocational Education and Training (VET) qualification or a university degree in recordkeeping or another related field.

Tasks

  • Manages organisations' central records systems.

  • Analyses the record-keeping needs of organisations, and translates these needs into record management systems.

  • Maintains computerised and other record management systems and record forms, and advises on their usage.

  • Controls access to confidential information, and recommends codes of practice and procedures for accessing records.

  • Develops record cataloguing, coding and classification systems, and monitoring their use.

Characteristics

Job Type
Professionals
Skill Level
Very high skill
ANZSCO Occupation group
2242 Archivists, Curators and Records Managers
Unemployment Rate
n/a
Industries
Pathway(s)
  • University
  • Vocational Education and Training (VET)
  • Informal or on-the-job
Interests
  • Administrative
Physical Demand
  • Sedentary
  • Light

Outlook

Employment Outlook

JSA produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Archivists, Curators and Records Managers, under the outlook section.

Earnings and hours

Working arrangements

  • Around 79% of people employed as Records Managers work full-time hours, in all their jobs combined. This is 13 percentage points above the all jobs average (66%).

    Full-time workers work an average of 40 hours per week in their main job. This is 4 hours less than the all jobs average (44 hours per week).

    Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.

Industries

Main industries

1
Public Administration and Safety
45.7%
2
Professional, Scientific and Technical Services
11.1%
3
Education and Training
8.0%
4
Health Care and Social Assistance
4.9%
5
Other industries
28.4%

Regions

Employment across Australia

NSW

24.6% All occupations: 31.6%

VIC

25.0% All occupations: 25.6%

QLD

13.9% All occupations: 20.0%

SA

9.0% All occupations: 7.0%

WA

16.3% All occupations: 10.8%

TAS

2.1% All occupations: 2.0%

NT

2.1% All occupations: 1.0%

ACT

7.0% All occupations: 1.9%

Employment by State and Territory (% Share)

State Records Managers All Jobs Average
NSW 24.6 31.6
VIC 25.0 25.6
QLD 13.9 20.0
SA 9.0 7.0
WA 16.3 10.8
TAS 2.1 2.0
NT 2.1 1.0
ACT 7.0 1.9


  • Around 73% of Records Managers live in capital cities, compared with the all jobs average of 62%.

    Western Australia and the Australian Capital Territory have a large share of employment relative to their population size.

    The regions with the largest share of workers are:

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.

Worker profile

Age and gender

Age In Years
46
All Jobs Average is 40
Female Share
65%
All Jobs Average is 48%

  • The median age of Records Managers is 46 years. This is higher than the all jobs average of 40 years.

    A large share of workers are aged 45 to 54 years.

    Females make up 65% of the workforce. This is 17 percentage points above the all jobs average of 48%.

    Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age Bracket Records Managers All Jobs Average
15-19 0.4 5.0
20-24 3.7 9.3
25-34 18.8 22.9
35-44 23.8 22.0
45-54 27.2 21.6
55-59 12.8 9.0
60-64 9.2 6.0
65 and Over 4.2 4.2
Median Age 46 40

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.

Employment Pathways

Education, training and experience

Formal qualifications are not essential to work as a Records Manager. Although some workers have a Vocational Education and Training (VET) qualification or a university degree in recordkeeping or another related field.

Visit

  • Course Seeker to search and compare higher education courses.
  • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of Qualification Records Managers All Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate 17.9 10.1
Bachelor degree 21.8 21.8
Advanced Diploma/Diploma 19.0 11.6
Certificate III/IV 14.6 21.1
Year 12 17.3 18.1
Year 11 3.4 4.8
Year 10 and below 6.0 12.5

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.

Skills and Knowledge

Employers look for Archivists, Curators and Records Managers who have strong attention to detail, can communicate clearly with a wide variety of people and who can work well in a team.

Skills

Skills can be improved through training or experience.

  • 54%

    Active listening

    Listening to others, not interrupting, and asking good questions.

  • 54%

    Reading comprehension

    Reading work related information.

  • 54%

    Critical thinking

    Thinking about the pros and cons of different ways to solve a problem.

  • 52%

    Writing

    Writing things for co-workers or customers.

  • 50%

    Complex problem solving

    Noticing a problem and figuring out the best way to solve it.

  • 48%

    Monitoring

    Keeping track of how well work is progressing so you can make changes or improvements.

  • 48%

    Active learning

    Being able to use what you have learnt to solve problems now and again in the future.

  • 48%

    Systems analysis

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  • 48%

    Judgment and decision making

    Figuring out the pros and cons of different options and choosing the best one.

  • 48%

    Speaking

    Talking to others.

  • 46%

    Systems evaluation

    Measuring how well a system is working and how to improve it.

  • 46%

    Time management

    Managing your own and other peoples' time to get work done.

  • 46%

    Social perceptiveness

    Understanding why people react the way they do.

  • 45%

    Coordination with others

    Being adaptable and coordinating work with other people.

  • 45%

    Learning strategies

    Figuring out the best way to teach or learn something new.

  • 43%

    Instructing

    Teaching people how to do something.

  • 43%

    Management of personnel resources

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  • 43%

    Serving others

    Looking for ways to help people.

  • 39%

    Persuasion

    Talking people into changing their minds or their behaviour.

  • 37%

    Negotiation

    Bringing people together and trying to sort out their differences.

Knowledge

These are important topics, subjects or knowledge areas.

  • 71%

    Computers and electronics

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • 63%

    Customer and personal service

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  • 63%

    Administration and management

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  • 63%

    Clerical

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  • 60%

    English language

    English language including the meaning and spelling of words, rules of composition, and grammar.

  • 60%

    Education and training

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • 52%

    Mathematics

    Arithmetic, algebra, geometry, calculus, or statistics.

  • 51%

    Personnel and human resources

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  • 48%

    Sales and marketing

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  • 44%

    Production and processing

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  • 42%

    Engineering and technology

    Use engineering, science and technology to design and produce goods and services.

  • 41%

    Communications and media

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  • 41%

    Technical design

    Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.

  • 38%

    Law and government

    How our laws and courts work. Government rules and regulations, and the political system.

  • 35%

    Economics and accounting

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  • 31%

    Telecommunications

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • 30%

    Public safety and security

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  • 28%

    Psychology

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  • 21%

    Mechanical

    Machines and tools, including their designs, uses, repair, and maintenance.

  • 13%

    Sociology and anthropology

    Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Abilities

Workers use these physical and mental abilities..

  • 57%

    Oral comprehension

    Listen to and understand what people say.

  • 57%

    Written comprehension

    Read and understand written information.

  • 55%

    Oral expression

    Communicate by speaking.

  • 54%

    Written expression

    Write in a way that people can understand.

  • 52%

    Near vision

    See details that are up-close (within a few feet).

  • 50%

    Deductive reasoning

    Use general rules to find answers or solve problems logically.

  • 50%

    Inductive reasoning

    Use lots of detailed information to come up with answers or make general rules.

  • 50%

    Problem spotting

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  • 50%

    Sorting or ordering

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  • 48%

    Categorising

    Come up with different ways of grouping things.

  • 48%

    Speech clarity

    Speak clearly so others can understand you.

  • 48%

    Originality

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  • 48%

    Speech recognition

    Identify and understand the speech of another person.

  • 46%

    Brainstorming

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  • 43%

    Selective attention

    Pay attention to something without being distracted.

  • 41%

    Flexibility of closure

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  • 39%

    Memorization

    Remember things like words, numbers, pictures, and procedures.

  • 39%

    Multitasking

    Do two or more things at the same time.

  • 39%

    Perceptual speed

    Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

  • 37%

    Finger dexterity

    Put together small parts with your fingers.

Activities

These are kinds of activities workers regularly do in this job.

  • 75%

    Giving expert advice

    Providing guidance and expert advice to management or other groups.

  • 75%

    Keeping your knowledge up-to-date

    Keeping up-to-date with technology and new ideas.

  • 71%

    Planning and prioritising work

    Deciding on goals and putting together a detailed plan to get the work done.

  • 70%

    Building good relationships

    Building good working relationships and keeping them over time.

  • 70%

    Communicating within a team

    Giving information to co-workers by telephone, in writing, or in person.

  • 67%

    Thinking creatively

    Using your own ideas for developing, designing, or creating something new.

  • 65%

    Working with computers

    Using computers to program, write software, set up functions, enter data, or process information.

  • 65%

    Collecting and organising information

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  • 64%

    Researching and investigating

    Looking for, getting and understanding different kinds of information.

  • 61%

    Making sense of information and ideas

    Looking at, working with, and understanding data or information.

  • 61%

    Monitoring people, processes and things

    Checking objects, actions, or events, and keeping an eye out for problems.

  • 61%

    Making decisions and solving problems

    Using information to work out the best solution and solve problems.

  • 61%

    Documenting or recording information

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • 61%

    Training and teaching others

    Understanding the needs of others, developing training programs, and teaching or instructing.

  • 60%

    Communicating with the public

    Giving information to the public, business or government by telephone, in writing, or in person.

  • 58%

    Looking for changes over time

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  • 57%

    Checking compliance with standards

    Deciding whether events or processes comply with laws, regulations, or standards.

  • 55%

    Scheduling work and activities

    Working out the timing of events, programs, and activities, as well as the work of others.

  • 55%

    Influencing people

    Convincing people to buy something or to change their minds or actions.

  • 50%

    Explaining things to people

    Helping people to understand and use information.

Interests and demands

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  • 100%

    Administrative

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  • 43%

    Analytical

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  • 38%

    Enterprising

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  • 33%

    Helping

    Working with people. Helping or providing service to others.

  • 29%

    Creative

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  • 29%

    Practical

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.

  • 67%

    Achievement

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  • 62%

    Support

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  • 60%

    Working conditions

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  • 52%

    Relationships

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  • 48%

    Independence

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  • 48%

    Recognition

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Demands

The physical and social demands that workers face most often are shown below:

  • 100%

    Electronic mail

    Use electronic mail.

  • 98%

    Telephone

    Talk on the telephone.

  • 93%

    Indoors, heat controlled

    Work indoors with access to heating or cooling.

  • 90%

    Face-to-face discussions

    Talk with people face-to-face.

  • 90%

    Teamwork

    Work with people in a group or team.

  • 86%

    Being exact or accurate

    Be very exact or highly accurate.

  • 84%

    Unstructured work

    Have freedom to decide on tasks, priorities, and goals.

  • 83%

    Contact with people

    Have contact with people by telephone, face-to-face, or any other way.

  • 82%

    Freedom to make decisions

    Have freedom to make decision on your own.

  • 82%

    Spend time sitting

    Spend time sitting at work.

  • 74%

    Time pressure

    Work to strict deadlines.

  • 72%

    Letters and memos

    Write letters and memos.

  • 71%

    Frequent decision making

    Frequently make decisions that impact other people.

  • 71%

    Lead or coordinate a team

    Lead others to do work activities.

  • 70%

    Impact of decisions

    Make decisions that have a large impact on other people.

  • 67%

    Repeating same tasks

    Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.

  • 66%

    Competition

    Compete with others, or be aware of competitive pressures.

  • 61%

    Contact with the public

    Work with customers or the public.

  • 60%

    Responsible for outcomes

    Take responsibility for the results of other people's work.

  • 59%

    Automation of tasks

    Do tasks that are mostly automated.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 15-1199.12 - Document Management Specialists.

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