Student Counsellors provide information and assistance to students, parents and teachers about a wide range of matters, such as students' personal problems, learning difficulties and special requirements.
Conducts counselling interviews with students.
Assists students in the understanding and adjustment of attitudes, expectations and behaviour to develop more effective interpersonal relationships.
Presents alternative approaches and discusses potential for attitude and behavioural change.
Contributes information, understanding and advice on the learning and behaviour of students, especially those with special needs, and assists parents and teachers in dealing with these needs.
May work in a call centre.
Vocational Education and Training (VET)
JSA produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Counsellors, under the outlook section.
Earnings and hours
Around 55% of people employed as Student Counsellors work full-time hours, in all their jobs combined. This is 11 percentage points below the all jobs average (66%).
Full-time workers work an average of 42 hours per week in their main job. This is similar to the all jobs average (44 hours per week).
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Employment across Australia
Employment by State and Territory (% Share)
|State||Student Counsellors||All Jobs Average|
Around 62% of Student Counsellors live in capital cities, similar to the all jobs average of 62%.
South Australia and New South Wales have a large share of employment relative to their population size.
The regions with the largest share of workers are:
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Student Counsellors is 43 years. This is higher than the all jobs average of 40 years.
A large share of workers are aged 25 to 34 years.
Females make up 78% of the workforce. This is 30 percentage points above the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Student Counsellors||All Jobs Average|
|65 and Over||6.2||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
A bachelor degree in psychology, counselling or social work is usually needed to work as a Student Counsellor. Some workers have a Vocational Education and Training (VET) qualification.
Registration with the state or territory teaching board is required to teach in schools.
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Community Services VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Student Counsellors||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||45.2||10.1|
|Year 10 and below||0.7||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Counsellors who can communicate clearly and are caring and compassionate.
Skills can be improved through training or experience.
Understanding why people react the way they do.
Listening to others, not interrupting, and asking good questions.
Reading work related information.
Writing things for co-workers or customers.
Talking to others.
Thinking about the pros and cons of different ways to solve a problem.
Looking for ways to help people.
55%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Figuring out the best way to teach or learn something new.
Managing your own and other peoples' time to get work done.
Being able to use what you have learnt to solve problems now and again in the future.
Keeping track of how well work is progressing so you can make changes or improvements.
Talking people into changing their minds or their behaviour.
50%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
50%Coordination with others
Being adaptable and coordinating work with other people.
Measuring how well a system is working and how to improve it.
Teaching people how to do something.
Bringing people together and trying to sort out their differences.
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
45%Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
These are important topics, subjects or knowledge areas.
90%Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
80%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
75%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
English language including the meaning and spelling of words, rules of composition, and grammar.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
64%Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
59%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
54%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
Arithmetic, algebra, geometry, calculus, or statistics.
49%Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
41%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
41%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
39%Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
39%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
34%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
31%History and archeology
Events of the past, their causes, how we learn about them, and how they influence the way we live today.
23%Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
Workers use these physical and mental abilities..
Read and understand written information.
Communicate by speaking.
Listen to and understand what people say.
Write in a way that people can understand.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
Use lots of detailed information to come up with answers or make general rules.
Use general rules to find answers or solve problems logically.
Speak clearly so others can understand you.
Identify and understand the speech of another person.
Come up with a number of ideas about a topic, even if the ideas aren't very good.
Come up with different ways of grouping things.
See details that are up-close (within a few feet).
Come up with unusual or clever ideas, or creative ways to solve a problem.
48%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Pay attention to something without being distracted.
41%Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
See details that are far away.
Do two or more things at the same time.
Imagine how something will look after it is moved around or changed.
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
These are kinds of activities workers regularly do in this job.
78%Building good relationships
Building good working relationships and keeping them over time.
73%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
72%Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
72%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
69%Making decisions and solving problems
Using information to work out the best solution and solve problems.
66%Giving expert advice
Providing guidance and expert advice to management or other groups.
65%Coaching and developing others
Working out the needs of others and coaching, mentoring, or helping them to improve.
Using your own ideas for developing, designing, or creating something new.
65%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
63%Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
63%Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
60%Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
59%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
59%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
58%Researching and investigating
Looking for, getting and understanding different kinds of information.
58%Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.
54%Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
53%Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
49%Explaining things to people
Helping people to understand and use information.
46%Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Working with people. Helping or providing service to others.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Use electronic mail.
Talk on the telephone.
Talk with people face-to-face.
92%Letters and memos
Write letters and memos.
91%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
91%Indoors, heat controlled
Work indoors with access to heating or cooling.
Work with people in a group or team.
88%Freedom to make decisions
Have freedom to make decision on your own.
88%Contact with the public
Work with customers or the public.
Deal with conflict or disagreements.
82%Lead or coordinate a team
Lead others to do work activities.
Have freedom to decide on tasks, priorities, and goals.
77%Impact of decisions
Make decisions that have a large impact on other people.
76%Frequent decision making
Frequently make decisions that impact other people.
76%Physically close to people
Work physically close to other people.
76%Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
73%Spend time sitting
Spend time sitting at work.
Work to strict deadlines.
68%Being exact or accurate
Be very exact or highly accurate.
63%Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 21-1012.00 - Educational, Guidance, School, and Vocational Counselors.