Transport Services Managers

ANZSCO ID 1494

Overview

Snapshot

Employed
19,500
Future Growth
3.8%
Weekly Earnings
$2,664
Full-Time Share
81%
Female Share
18%
Average age
48

Summary

Transport Services Managers organise and control the buying and selling of vehicles for rental agencies and coordinate the leasing of vehicles, the operations of railway stations, and the operations of enterprises that operate fleets of vehicles to transport goods and passengers.

Tasks

  • organising the purchase and maintenance of transport vehicles, equipment and fuel

  • liaising with clients to determine requirements and providing customers with advice and information regarding vehicle type, purchase or hire rates and obligations and handling complaints

  • receiving orders and bookings, and planning and implementing transportation schedules

  • ensuring goods are stored and transported in conditions that will maintain their quality

  • arranging collection and delivery of vehicles and goods

  • maintaining business records and preparing operational statements and reports

  • coordinating activities associated with the arrival, departure, loading and unloading of trains

  • ensuring compliance with occupational health and safety regulations

Characteristics

Job Type
Managers
Skill Level
High skill
ANZSCO Occupation group
Unemployment Rate
Average
Industries
Pathway(s)
  • Vocational Education and Training (VET)
  • Informal or on-the-job
Interests
  • Administrative
  • Enterprising
Physical Demand
  • Sedentary
  • Light
  • Medium

Outlook

Employment Outlook

JSA produces employment projections to show where likely future job opportunities may be. The latest data are for the five years from November 2021 to November 2026. Over this period, the number of workers:

  • is expected to grow moderately
  • is likely to reach 11,700 by 2026.
  • Source: Jobs and Skills Australia Employment Projections to 2026.

    Notes: The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.

    Employment projections figures are rounded to the nearest 100. Calculations based on these rounded figures may result in differences to the numbers that are displayed on this page. Employment projections data (including occupations) can be downloaded from the Employment Projections page.

Projected Change
3.8%
(or 400 jobs)
From
11,300
in 2021
To
11,700
in 2026

Number of Workers

Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and Jobs and Skills Australia Employment Projections to 2026.
Year Employment
2011 15,800
2012 14,900
2013 15,900
2014 21,000
2015 16,100
2016 17,300
2017 20,100
2018 17,700
2019 15,600
2020 11,100
2021 11,300
2026 11,700

Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and Jobs and Skills Australia Employment Projections to 2026.


Earnings and hours

Working arrangements

  • Around 86% of people employed as Transport Services Managers work full-time hours, in all their jobs combined. This is 20 percentage points above the all jobs average (66%).

    Full-time workers work an average of 49 hours per week in their main job. This is 5 hours more than the all jobs average (44 hours per week).

    Median full-time earnings are $2,664 per week, this is much higher than the all jobs median ($1,593):

    • 3 in 4 workers earn more than $2,222
    • 1 in 4 earn more than $2,936

    Median hourly earnings are $71, this is much more than the all jobs median ($41 per hour).

    Sources: Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average. Full-time median earnings and median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2021. Compared to all jobs median.

Weekly Earnings (Before Tax)

Source: Based on ABS Survey of Employee Earnings and Hours, May 2021, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Earnings Transport Services Managers All Jobs Average
Full-Time Earnings 2,664 1,593
Total Earnings 0 0

Source: Based on ABS Survey of Employee Earnings and Hours, May 2021, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.


Industries

Main industries

1
Transport, Postal and Warehousing
58.5%
2
Rental, Hiring and Real Estate Services
6.1%
3
Public Administration and Safety
5.4%
4
Retail Trade
4.8%
5
Other industries
24.5%

Regions

Employment across Australia

NSW

30.0% All occupations: 31.6%

VIC

26.9% All occupations: 25.6%

QLD

23.2% All occupations: 20.0%

SA

5.8% All occupations: 7.0%

WA

10.4% All occupations: 10.8%

TAS

1.9% All occupations: 2.0%

NT

0.9% All occupations: 1.0%

ACT

0.8% All occupations: 1.9%

Employment by State and Territory (% Share)

State Transport Services Managers All Jobs Average
NSW 30.0 31.6
VIC 26.9 25.6
QLD 23.2 20.0
SA 5.8 7.0
WA 10.4 10.8
TAS 1.9 2.0
NT 0.9 1.0
ACT 0.8 1.9


  • Around 42% of Transport Services Managers live outside of capital cities, compared with the all jobs average of 38%.

    Queensland has a large share of employment relative to its population size.

    The region with the largest share of workers is Melbourne - West.

    Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.


Worker profile

Age and gender

Age In Years
48
All Jobs Average is 40
Female Share
18%
All Jobs Average is 48%
  • The median age of Transport Services Managers is 48 years. This is higher than the all jobs average of 40 years.

    A large share of workers are aged 45 to 54 years.

    Females make up 18% of the workforce. This is 30 percentage points below the all jobs average of 48%.

    Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age Bracket Transport Services Managers All Jobs Average
15-19 0.1 5.0
20-24 1.5 9.3
25-34 14.4 22.9
35-44 22.5 22.0
45-54 30.0 21.6
55-59 13.8 9.0
60-64 9.8 6.0
65 and Over 7.9 4.2
Median Age 48 40

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.


Employment Pathways

Education, training and experience

Relevant industry experience is usually needed to work as a Transport Services Manager. Some workers have a Vocational Education and Training (VET) qualification in logistics or management.

Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Transport and Logistics Training Package VET training pathways.

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of Qualification Transport Services Managers All Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate 4.0 10.1
Bachelor degree 9.1 21.8
Advanced Diploma/Diploma 10.9 11.6
Certificate III/IV 26.4 21.1
Year 12 18.9 18.1
Year 11 6.5 4.8
Year 10 and below 24.2 12.5

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.


Skills and Knowledge

Employers look for Transport Services Managers who provide good customer service, can communicate clearly and have strong people skills.

Skills

Skills can be improved through training or experience.

  • 59%

    Coordination with others

    Being adaptable and coordinating work with other people.

  • 59%

    Monitoring

    Keeping track of how well work is progressing so you can make changes or improvements.

  • 57%

    Critical thinking

    Thinking about the pros and cons of different ways to solve a problem.

  • 57%

    Reading comprehension

    Reading work related information.

  • 57%

    Speaking

    Talking to others.

  • 57%

    Systems evaluation

    Measuring how well a system is working and how to improve it.

  • 55%

    Active listening

    Listening to others, not interrupting, and asking good questions.

  • 55%

    Writing

    Writing things for co-workers or customers.

  • 55%

    Social perceptiveness

    Understanding why people react the way they do.

  • 55%

    Time management

    Managing your own and other peoples' time to get work done.

  • 54%

    Judgment and decision making

    Figuring out the pros and cons of different options and choosing the best one.

  • 54%

    Negotiation

    Bringing people together and trying to sort out their differences.

  • 54%

    Persuasion

    Talking people into changing their minds or their behaviour.

  • 54%

    Systems analysis

    Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

  • 52%

    Active learning

    Being able to use what you have learnt to solve problems now and again in the future.

  • 52%

    Management of personnel resources

    Motivating, developing, and directing people as they work, and choosing the best people for the job.

  • 50%

    Complex problem solving

    Noticing a problem and figuring out the best way to solve it.

  • 50%

    Instructing

    Teaching people how to do something.

  • 50%

    Learning strategies

    Figuring out the best way to teach or learn something new.

  • 46%

    Mathematics

    Using maths to solve problems.


Knowledge

These are important topics, subjects or knowledge areas.

  • 76%

    Customer and personal service

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  • 70%

    Administration and management

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  • 64%

    Transportation

    Moving people or goods by air, rail, sea, or road.

  • 61%

    Personnel and human resources

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  • 57%

    Clerical

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  • 55%

    Computers and electronics

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • 54%

    Public safety and security

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  • 54%

    Mathematics

    Arithmetic, algebra, geometry, calculus, or statistics.

  • 54%

    Education and training

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • 50%

    Production and processing

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  • 49%

    Sales and marketing

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  • 47%

    English language

    English language including the meaning and spelling of words, rules of composition, and grammar.

  • 44%

    Economics and accounting

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  • 43%

    Law and government

    How our laws and courts work. Government rules and regulations, and the political system.

  • 42%

    Psychology

    Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

  • 39%

    Geography

    Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.

  • 34%

    Engineering and technology

    Use engineering, science and technology to design and produce goods and services.

  • 31%

    Communications and media

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  • 27%

    Mechanical

    Machines and tools, including their designs, uses, repair, and maintenance.

  • 25%

    Telecommunications

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.


Abilities

Workers use these physical and mental abilities..

  • 61%

    Oral comprehension

    Listen to and understand what people say.

  • 61%

    Oral expression

    Communicate by speaking.

  • 61%

    Written comprehension

    Read and understand written information.

  • 59%

    Deductive reasoning

    Use general rules to find answers or solve problems logically.

  • 57%

    Problem spotting

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  • 57%

    Written expression

    Write in a way that people can understand.

  • 55%

    Speech recognition

    Identify and understand the speech of another person.

  • 55%

    Near vision

    See details that are up-close (within a few feet).

  • 55%

    Sorting or ordering

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  • 54%

    Inductive reasoning

    Use lots of detailed information to come up with answers or make general rules.

  • 54%

    Speech clarity

    Speak clearly so others can understand you.

  • 54%

    Brainstorming

    Come up with a number of ideas about a topic, even if the ideas aren't very good.

  • 50%

    Originality

    Come up with unusual or clever ideas, or creative ways to solve a problem.

  • 48%

    Categorising

    Come up with different ways of grouping things.

  • 43%

    Far vision

    See details that are far away.

  • 43%

    Mathematics

    Choose the right maths method or formula to solve a problem.

  • 43%

    Working with numbers

    Add, subtract, multiply, or divide.

  • 41%

    Flexibility of closure

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  • 41%

    Selective attention

    Pay attention to something without being distracted.

  • 32%

    Multitasking

    Do two or more things at the same time.


Activities

These are kinds of activities workers regularly do in this job.

  • 74%

    Planning and prioritising work

    Deciding on goals and putting together a detailed plan to get the work done.

  • 71%

    Communicating within a team

    Giving information to co-workers by telephone, in writing, or in person.

  • 71%

    Guiding and directing staff

    Guiding and directing staff, including setting and monitoring performance standards.

  • 70%

    Communicating with the public

    Giving information to the public, business or government by telephone, in writing, or in person.

  • 69%

    Making decisions and solving problems

    Using information to work out the best solution and solve problems.

  • 69%

    Coordinating the work of a team

    Getting members of a group to work together to finish a task.

  • 67%

    Thinking creatively

    Using your own ideas for developing, designing, or creating something new.

  • 66%

    Researching and investigating

    Looking for, getting and understanding different kinds of information.

  • 66%

    Scheduling work and activities

    Working out the timing of events, programs, and activities, as well as the work of others.

  • 66%

    Building good relationships

    Building good working relationships and keeping them over time.

  • 65%

    Collecting and organising information

    Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

  • 64%

    Managing payments and orders

    Monitoring and controlling resources and the spending of money.

  • 64%

    Checking compliance with standards

    Deciding whether events or processes comply with laws, regulations, or standards.

  • 63%

    Keeping your knowledge up-to-date

    Keeping up-to-date with technology and new ideas.

  • 62%

    Monitoring people, processes and things

    Checking objects, actions, or events, and keeping an eye out for problems.

  • 59%

    Making sense of information and ideas

    Looking at, working with, and understanding data or information.

  • 59%

    Looking for changes over time

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  • 58%

    Leading and encouraging a team

    Encouraging and building trust, respect, and cooperation among team members.

  • 49%

    Working with computers

    Using computers to program, write software, set up functions, enter data, or process information.

  • 49%

    Documenting or recording information

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.


Interests and demands

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  • 100%

    Enterprising

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  • 76%

    Administrative

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  • 38%

    Practical

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  • 29%

    Analytical

    Ideas and thinking. Searching for facts and figuring out problems in your head.

  • 29%

    Helping

    Working with people. Helping or providing service to others.

  • 24%

    Creative

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.


Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.
  • 86%

    Relationships

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  • 86%

    Working conditions

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  • 76%

    Independence

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  • 71%

    Achievement

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  • 71%

    Support

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  • 62%

    Recognition

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.


Demands

The physical and social demands that workers face most often are shown below:
  • 100%

    Electronic mail

    Use electronic mail.

  • 100%

    Telephone

    Talk on the telephone.

  • 100%

    Face-to-face discussions

    Talk with people face-to-face.

  • 98%

    Contact with people

    Have contact with people by telephone, face-to-face, or any other way.

  • 97%

    Indoors, heat controlled

    Work indoors with access to heating or cooling.

  • 96%

    Freedom to make decisions

    Have freedom to make decision on your own.

  • 96%

    Unstructured work

    Have freedom to decide on tasks, priorities, and goals.

  • 94%

    Frequent decision making

    Frequently make decisions that impact other people.

  • 94%

    Responsible for outcomes

    Take responsibility for the results of other people's work.

  • 94%

    Teamwork

    Work with people in a group or team.

  • 91%

    Impact of decisions

    Make decisions that have a large impact on other people.

  • 90%

    Lead or coordinate a team

    Lead others to do work activities.

  • 88%

    Time pressure

    Work to strict deadlines.

  • 86%

    Conflict situations

    Deal with conflict or disagreements.

  • 84%

    Spend time sitting

    Spend time sitting at work.

  • 84%

    Health and safety of others

    Take responsibility for the health and safety of others.

  • 83%

    Contact with the public

    Work with customers or the public.

  • 81%

    Being exact or accurate

    Be very exact or highly accurate.

  • 81%

    Letters and memos

    Write letters and memos.

  • 76%

    Angry or unpleasant people

    Deal with unpleasant, angry, or rude people.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-3071.01 - Transportation Managers.


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