Recruitment Experiences and Outlook Survey
The National Skills Commission surveys approximately 1,200 employers each month to find out about their experience when recruiting staff as well as whether they are expecting to increase staffing levels. This feedback provides insights about labour market conditions and to develop resources designed to help job seekers understand what employers are looking for.
The Recruitment Experiences and Outlook Survey (REOS) is one of a number of sources of labour market information available, including the Internet Vacancy Index (IVI), Small Area Labour Markets (SALM), the Employment Region Dashboards and Profiles the Nowcast of Employment by Region and Occupation (NERO), and Five-Year Employment Projections.
Key indicators - April 2022

Recruitment activity
Recruitment activity varies by location and industry and reflects other factors which may be having an impact on the economy, such as the COVID-19 pandemic.
In April 2022:
- 56% of employers were recruiting in April 2022, the same as last month and the equal-highest proportion since the series began in June 2020.
- The recruitment rate in Capital Cities (54%) was lower than in Rest of State areas (60%).
Source: National Skills Commission, Recruitment Experiences and Outlook Survey, April 2022
Recruitment difficulty
In April 2022, some 64% of recruiting employers experienced recruitment difficulty. This has remained unchanged since February 2022.
Proportion of recruiting employers with recruitment difficulty, by region type
Source: National Skills Commission, Recruitment Experiences and Outlook Survey, April 2022
Staffing outlook
Employers are asked how they expect their staffing levels to change over the next 3 months.
In April 2022:
- 36% of employers expected to increase their staffing levels over the next 3 months, the highest result since the series commenced in April 2020.
- 2% of employers expected to decrease their staffing levels over the next 3 months.
Expectations to increase staff by region type, as a proportion of all employers
Source: National Skills Commission, Recruitment Experiences and Outlook Survey, April 2022
Spotlight
Recruitment difficulty for Truck Drivers
National Skills Commission data shows that employers are increasingly looking to recruit Truck Drivers, but many have difficulty doing so.
This month’s Spotlight examines demand for Truck Drivers, and the difficulty employers have in trying to recruit them. It also reveals the reasons employers gave for their recruitment difficulty, and the impacts that recruitment difficulty for Truck Drivers has had on businesses.
For more information please download the April 2022 Recruitment Insights Report.
Reports
Recruitment Insights Report – monthly
The Recruitment Insights Report highlights key findings and trends in recruitment activity, recruitment difficulty and future staffing expectations. Each report is accompanied by an excel datafile containing time series data for each key indicator. Each report also features a 'Spotlight' section which explores a particular topic.
The Spotlight for the April 2022 report is on recruitment difficulty for truck drivers.
The Spotlight for the March 2022 report is on the job status of employers' recent hires.
February 2022's Spotlight is on measuring recruitment difficulty.
The Spotlight for the January 2022 report is on employers' reason for recruitment (turnover vs new positions).
The Spotlight for the December 2021 report is on employers with retention difficulty.
The Spotlight for the November 2021 report is on impacts of recruitment difficulty.
The Spotlight for the October 2021 report is on recruitment difficulty for Hospitality Workers.
The Spotlight for the September 2021 report is on employers’ single greatest future concern.
The Spotlight for the August 2021 report is on employers with staff stood down, on reduced hours, or working from home.
The Spotlight for the July 2021 report features preliminary results on employers with retention difficulty.
The Spotlight for the June 2021 report is on recruitment experiences and expectations within the Accommodation and Food Services industry.
The Spotlight for the May 2021 report is on recruitment experiences and expectations within the Health Care and Social Assistance industry.
The Spotlight for the April 2021 report is on recruitment methods used by employers.
The Spotlight for the March 2021 report is on risks to businesses staying open.
The Spotlight for the February 2021 report is on the impact of COVID-19 on businesses and changes to staffing levels throughout 2020.
Annual overview
Information collected from employers throughout 2020 is presented in the report: Employers' Insights on the Australian Labour Market - 2020 Data Report.
As the year progressed and the number of lockdowns reduced, businesses were less impacted by COVID-19.
As businesses became more confident the recruitment rate began to pick up around Australia.
The use of internet and social media as recruitment methods has increased in recent times. This trend accelerated during the COVID-19 pandemic.
Methodology
The National Skills Commission (NSC) conducts the Recruitment Experiences and Outlook Survey (REOS) to monitor recruitment activity and conditions across Australia.
The REOS surveys employers across Australia, and up to 14,000 businesses respond to the survey throughout the year.
The survey collects information on employer recruitment activity, recruitment difficulty and staffing outlook – all important indicators to help policy makers and analysts to monitor and understand current and emerging labour market conditions. Data are released as close to collection as possible, providing an almost real-time view of recruitment activity across Australia.
The REOS questionnaire continually evolves to stay current with changes in the Australian labour market that directly impact on businesses and their recruitment.
For more information on the survey methodology, key concepts used in the survey and to view the questionnaire, see the paper:
Contact Details
For information on the REOS survey email RecruitmentSurveys@skillscommission.gov.au or telephone 1800 059 439.
For information on the Recruitment Insight Reports email RecruitmentAnalysis@skillscommission.gov.au
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