Other Health and Welfare Services Managers
Overview
Snapshot
Summary
Other Health and Welfare Services Managers includes jobs like Director of Pharmacy, Director of Physiotherapy Services, Director of Speech Pathology, Manager of Allied Health Services, and Medical Corps Officer (Army).
Tasks
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Provides overall direction and management for the service, facility, organisation or centre.
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Co-ordinates and administers health and welfare programs and clinical services.
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Monitors and evaluates resources devoted to health, welfare, recreation, housing, employment, training and other community facilities and centres.
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Controls administrative operations such as budget planning, report preparation, expenditure on supplies, equipment and services.
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Liaises with other health and welfare providers, boards and funding bodies to discuss areas of health and welfare service co-operation and co-ordination.
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Represents the organisation in negotiations, conventions, seminars, public hearings and forums.
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Controls selection, training and supervision of staff.
Characteristics
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University
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Vocational Education and Training (VET)
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Administrative
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Enterprising
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Helping
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Sedentary
Outlook
JSA produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Health and Welfare Services Managers, under the outlook section.
Earnings and hours
Working arrangements
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Around 86% of people employed as Other Health and Welfare Services Managers work full-time hours, in all their jobs combined. This is 20 percentage points above the all jobs average (66%).
Full-time workers work an average of 44 hours per week in their main job. This is the same as the all jobs average.
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Industries
Main industries
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Most Other Health and Welfare Services Managers work in the Health care and social assistance industry. They are also employed in industries like:
Source: Based on ABS Census 2016, Customised Report.
Regions
Employment across Australia
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Employment by State and Territory (% Share)
State | Other Health and Welfare Services Managers | All Jobs Average |
---|---|---|
NSW | 35.7 | 31.6 |
VIC | 22.5 | 25.6 |
QLD | 19.0 | 20.0 |
SA | 8.1 | 7.0 |
WA | 9.3 | 10.8 |
TAS | 2.3 | 2.0 |
NT | 1.4 | 1.0 |
ACT | 1.7 | 1.9 |
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Around 42% of Other Health and Welfare Services Managers live outside of capital cities, compared with the all jobs average of 38%.
New South Wales has a large share of employment relative to its population size.
The regions with the largest share of workers are:
- Melbourne - Inner
- Newcastle and Lake Macquarie
- Perth - North West
- Melbourne - North East
- Melbourne - Outer East.
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Worker profile
Age and gender
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The median age of Other Health and Welfare Services Managers is 48 years. This is higher than the all jobs average of 40 years.
A large share of workers are aged 45 to 54 years.
Females make up 73% of the workforce. This is 25 percentage points above the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
Age Bracket | Other Health and Welfare Services Managers | All Jobs Average |
---|---|---|
15-19 | 0.0 | 5.0 |
20-24 | 0.7 | 9.3 |
25-34 | 12.6 | 22.9 |
35-44 | 24.7 | 22.0 |
45-54 | 32.5 | 21.6 |
55-59 | 16.2 | 9.0 |
60-64 | 9.3 | 6.0 |
65 and Over | 4.1 | 4.2 |
Median Age | 48 | 40 |
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Employment Pathways
Education, training and experience
A formal qualification in a related field (like health administration, business management, general medicine or nursing) and relevant experience is usually needed to work as an Other Health or Welfare Services Manager. University and Vocational Education and Training (VET) are both common study pathways.
Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Health Industry VET training pathways.
Highest Level of Education (% Share)
Type of Qualification | Other Health and Welfare Services Managers | All Jobs Average |
---|---|---|
Post Graduate/Graduate Diploma or Graduate Certificate | 27.3 | 10.1 |
Bachelor degree | 35.2 | 21.8 |
Advanced Diploma/Diploma | 20.6 | 11.6 |
Certificate III/IV | 8.6 | 21.1 |
Year 12 | 4.6 | 18.1 |
Year 11 | 1.1 | 4.8 |
Year 10 and below | 2.5 | 12.5 |
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Health and Welfare Services Managers who have strong people skills, can communicate clearly and multitask under pressure.
Skills
Skills can be improved through training or experience.
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61%
Coordination with othersBeing adaptable and coordinating work with other people.
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59%
Reading comprehensionReading work related information.
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57%
Active learningBeing able to use what you have learnt to solve problems now and again in the future.
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57%
Active listeningListening to others, not interrupting, and asking good questions.
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57%
Critical thinkingThinking about the pros and cons of different ways to solve a problem.
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57%
Judgment and decision makingFiguring out the pros and cons of different options and choosing the best one.
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57%
Social perceptivenessUnderstanding why people react the way they do.
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57%
SpeakingTalking to others.
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57%
Time managementManaging your own and other peoples' time to get work done.
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57%
WritingWriting things for co-workers or customers.
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57%
MonitoringKeeping track of how well work is progressing so you can make changes or improvements.
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55%
Management of personnel resourcesMotivating, developing, and directing people as they work, and choosing the best people for the job.
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55%
Operations analysisUnderstanding needs and product requirements to create a design.
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50%
Serving othersLooking for ways to help people.
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50%
Systems evaluationMeasuring how well a system is working and how to improve it.
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50%
InstructingTeaching people how to do something.
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50%
PersuasionTalking people into changing their minds or their behaviour.
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48%
Complex problem solvingNoticing a problem and figuring out the best way to solve it.
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48%
NegotiationBringing people together and trying to sort out their differences.
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46%
Systems analysisFiguring out how a system should work and how changes in conditions, operations, and the environment will affect it.
Knowledge
These are important topics, subjects or knowledge areas.
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74%
ClericalWord processing, managing files and records, stenography and transcription, designing forms, and other office work.
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70%
Administration and managementBusiness principles involved in strategic planning, leadership, and coordinating people and resources.
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68%
English languageEnglish language including the meaning and spelling of words, rules of composition, and grammar.
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66%
Customer and personal serviceUnderstanding customer needs, providing good quality service, and measuring customer satisfaction.
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64%
Education and trainingCurriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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64%
Personnel and human resourcesRecruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
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63%
Computers and electronicsCircuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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57%
Law and governmentHow our laws and courts work. Government rules and regulations, and the political system.
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54%
MathematicsArithmetic, algebra, geometry, calculus, or statistics.
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48%
Economics and accountingEconomics and accounting, the financial markets, banking and checking and reporting of financial data.
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48%
Production and processingRaw materials, production processes, quality control, costs, and ways of making and distributing goods.
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48%
Public safety and securityUse of equipment, rules and ideas to protect people, data, property, and institutions.
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46%
Medicine and dentistryDiagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.
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39%
PsychologyHuman behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
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36%
BiologyPlant and animal organisms, their tissues, cells, functions, how they rely on and work with each other and the environment.
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35%
Communications and mediaMedia production, communication, and dissemination. Includes written, spoken, and visual media.
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27%
Sales and marketingShowing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
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27%
Sociology and anthropologyGroup behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
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25%
Therapy and counsellingDiagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
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16%
TelecommunicationsTransmission, broadcasting, switching, control, and operation of telecommunications systems.
Abilities
Workers use these physical and mental abilities..
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64%
Oral comprehensionListen to and understand what people say.
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63%
Written comprehensionRead and understand written information.
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61%
Oral expressionCommunicate by speaking.
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61%
Written expressionWrite in a way that people can understand.
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57%
Deductive reasoningUse general rules to find answers or solve problems logically.
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57%
Inductive reasoningUse lots of detailed information to come up with answers or make general rules.
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57%
Problem spottingNotice when something is wrong or is likely to go wrong, even if you can't solve the problem.
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55%
Near visionSee details that are up-close (within a few feet).
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55%
Sorting or orderingOrder or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
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54%
Speech claritySpeak clearly so others can understand you.
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54%
Speech recognitionIdentify and understand the speech of another person.
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52%
MathematicsChoose the right maths method or formula to solve a problem.
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50%
BrainstormingCome up with a number of ideas about a topic, even if the ideas aren't very good.
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50%
OriginalityCome up with unusual or clever ideas, or creative ways to solve a problem.
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46%
CategorisingCome up with different ways of grouping things.
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46%
Working with numbersAdd, subtract, multiply, or divide.
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41%
MultitaskingDo two or more things at the same time.
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41%
Selective attentionPay attention to something without being distracted.
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41%
Far visionSee details that are far away.
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39%
Flexibility of closureSee a pattern (a figure, object, word, or sound) hidden in other distracting material.
Activities
These are kinds of activities workers regularly do in this job.
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81%
Keeping your knowledge up-to-dateKeeping up-to-date with technology and new ideas.
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81%
Guiding and directing staffGuiding and directing staff, including setting and monitoring performance standards.
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81%
Planning and prioritising workDeciding on goals and putting together a detailed plan to get the work done.
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79%
Communicating within a teamGiving information to co-workers by telephone, in writing, or in person.
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77%
Collecting and organising informationCompiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
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76%
Building good relationshipsBuilding good working relationships and keeping them over time.
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76%
Checking compliance with standardsDeciding whether events or processes comply with laws, regulations, or standards.
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76%
Coaching and developing othersWorking out the needs of others and coaching, mentoring, or helping them to improve.
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76%
Making decisions and solving problemsUsing information to work out the best solution and solve problems.
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76%
Documenting or recording informationEntering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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73%
Scheduling work and activitiesWorking out the timing of events, programs, and activities, as well as the work of others.
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73%
Coordinating the work of a teamGetting members of a group to work together to finish a task.
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71%
Researching and investigatingLooking for, getting and understanding different kinds of information.
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71%
Making sense of information and ideasLooking at, working with, and understanding data or information.
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69%
Leading and encouraging a teamEncouraging and building trust, respect, and cooperation among team members.
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68%
Looking for changes over timeComparing objects, actions, or events. Looking for differences between them or changes over time.
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66%
Assessing and evaluating thingsWorking out the value, importance, or quality of things, services or people.
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66%
Explaining things to peopleHelping people to understand and use information.
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65%
Coming up with systems and processesDeciding on goals and figuring out what you need to do to achieve them.
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60%
Working with computersUsing computers to program, write software, set up functions, enter data, or process information.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
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100%
EnterprisingStarting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
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71%
AdministrativeFollowing set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
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71%
HelpingWorking with people. Helping or providing service to others.
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48%
AnalyticalIdeas and thinking. Searching for facts and figuring out problems in your head.
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24%
CreativeWorking with forms, designs and patterns. Often need self-expression and can be done without following rules.
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24%
PracticalPractical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Values
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86%
IndependenceWork alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
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86%
RelationshipsServe and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
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86%
Working conditionsJob security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
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81%
SupportSupportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
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71%
AchievementResults oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
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67%
RecognitionAdvancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Demands
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100%
Electronic mailUse electronic mail.
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99%
TelephoneTalk on the telephone.
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98%
Face-to-face discussionsTalk with people face-to-face.
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97%
Indoors, heat controlledWork indoors with access to heating or cooling.
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90%
Being exact or accurateBe very exact or highly accurate.
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90%
Time pressureWork to strict deadlines.
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89%
Contact with peopleHave contact with people by telephone, face-to-face, or any other way.
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86%
Spend time sittingSpend time sitting at work.
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86%
TeamworkWork with people in a group or team.
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82%
Letters and memosWrite letters and memos.
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82%
Unstructured workHave freedom to decide on tasks, priorities, and goals.
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82%
Repeating same tasksRepeat the same tasks or activities (e.g., key entry) over and over, without stopping.
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81%
Freedom to make decisionsHave freedom to make decision on your own.
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80%
Lead or coordinate a teamLead others to do work activities.
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76%
Frequent decision makingFrequently make decisions that impact other people.
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74%
Responsible for outcomesTake responsibility for the results of other people's work.
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73%
Contact with the publicWork with customers or the public.
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71%
Making repetitive motionsSpend time making repetitive motions.
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70%
Impact of decisionsMake decisions that have a large impact on other people.
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68%
CompetitionCompete with others, or be aware of competitive pressures.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9111.00 - Medical and Health Services Managers.
Links and downloads
Research and reports
The Skills Priority List provides a current labour market rating and a future demand rating for nearly 800 occupations nationally. Current labour market ratings are available for occupations at a state and territory level.
Downloads
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Occupation profiles data are available for download.
The Employment Projections are available for download.