Funeral Directors plan and coordinate arrangements for funerals according to the wishes of the deceased or their relatives.
Interviews families and associates of deceased to assist with funeral arrangements such as selection of coffin, type of service and publication of death notices.
Advise on funeral costs and welfare provisions.
Collects bodies from mortuaries.
Ensures death certificates have been issued, burial and cremation certificates processed and that other legal requirements are met.
Prepares bodies for viewing and burial by washing, draining body fluids, applying padding and cosmetics, dressing bodies and placing them in coffins.
Liaise with clergy, cemetery and crematorium staff.
Co-ordinates movement of coffins and funeral cars, arranges floral displays and collects attendance and tribute cards.
Arranges placement of coffins at funeral sites, and placing and adjusting of floral displays and lighting.
Keeps records and accounts of transactions and services performed.
May arrange construction of memorials and the disposal of ashes.
Vocational Education and Training (VET)
Informal or on-the-job
The NSC produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Funeral Workers, under the outlook section.
Earnings and hours
Around 78% of people employed as Funeral Directors work full-time hours, in all their jobs combined. This is 12 percentage points above the all jobs average (66%).
Full-time workers work an average of 46 hours per week in their main job. This is similar to the all jobs average (44 hours per week).
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Most Funeral Directors work in the Other services industry.
Source: Based on ABS Census 2016, Customised Report.
Employment across Australia
Employment by State and Territory (% Share)
|State||Funeral Directors||All Jobs Average|
Around 51% of Funeral Directors live outside of capital cities, compared with the all jobs average of 38%.
The regions with the largest share of workers are:
- Melbourne - Outer East
- Melbourne - South East
- Gold Coast
- Mornington Peninsula
- Sydney - Inner South West.
Age and gender
The median age of Funeral Directors is 51 years. This is higher than the all jobs average of 40 years.
A large share of workers are aged 45 to 54 years.
Females make up 46% of the workforce. This is similar to the all jobs average of 48%.
Age Profile (% Share)
|Age Bracket||Funeral Directors||All Jobs Average|
|65 and Over||11.8||4.2|
Education, training and experience
Experience in the funeral industry is usually needed to work as a Funeral Director. Some workers have a Vocational Education and Training (VET) qualification in funeral services.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Funeral Services VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Funeral Directors||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||2.8||10.1|
|Year 10 and below||21.5||12.5|
Skills and Knowledge
Employers look for Funeral Workers who are caring, compassionate and empathetic, physically fit and can interact well with others.
Skills can be improved through training or experience.
Understanding why people react the way they do.
Talking to others.
Looking for ways to help people.
57%Coordination with others
Being adaptable and coordinating work with other people.
Listening to others, not interrupting, and asking good questions.
Thinking about the pros and cons of different ways to solve a problem.
Reading work related information.
Writing things for co-workers or customers.
54%Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Keeping track of how well work is progressing so you can make changes or improvements.
Talking people into changing their minds or their behaviour.
Managing your own and other peoples' time to get work done.
Bringing people together and trying to sort out their differences.
48%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Being able to use what you have learnt to solve problems now and again in the future.
46%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
Teaching people how to do something.
43%Management of financial resources
Figuring out how money is needed to do something, and keeping track of the money that's being spent.
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
Using maths to solve problems.
These are important topics, subjects or knowledge areas.
90%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.
61%Computers and electronics
English language including the meaning and spelling of words, rules of composition, and grammar.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
59%Education and training
58%Administration and management
58%Therapy and counselling
57%Personnel and human resources
57%Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
55%Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
Plant and animal organisms, their tissues, cells, functions, how they rely on and work with each other and the environment.
51%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
50%Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
Arithmetic, algebra, geometry, calculus, or statistics.
43%Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
42%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
Moving people or goods by air, rail, sea, or road.
42%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
Workers use these physical and mental abilities..
Communicate by speaking.
Listen to and understand what people say.
Identify and understand the speech of another person.
Speak clearly so others can understand you.
Read and understand written information.
Write in a way that people can understand.
See details that are up-close (within a few feet).
Use general rules to find answers or solve problems logically.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
48%Sorting or ordering
Use lots of detailed information to come up with answers or make general rules.
Come up with a number of ideas about a topic, even if the ideas aren't very good.
Come up with different ways of grouping things.
45%Working with numbers
Add, subtract, multiply, or divide.
Do two or more things at the same time.
Pay attention to something without being distracted.
Keep your hand or arm steady.
Choose the right maths method or formula to solve a problem.
Quickly change the controls of a machine, car, truck or boat.
Put together small parts with your fingers.
These are kinds of activities workers regularly do in this job.
79%Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
76%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
74%Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
73%Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
68%Building good relationships
Building good working relationships and keeping them over time.
68%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
66%Making decisions and solving problems
Using information to work out the best solution and solve problems.
64%Giving expert advice
Providing guidance and expert advice to management or other groups.
64%Coordinating the work of a team
Getting members of a group to work together to finish a task.
63%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
61%Researching and investigating
Looking for, getting and understanding different kinds of information.
61%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
60%Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
60%Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
Using your own ideas for developing, designing, or creating something new.
57%Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
55%Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
54%Providing office support
Doing day-to-day office work such as filing and processing paperwork.
52%Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
45%Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
Interests and demands
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Working with people. Helping or providing service to others.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Talk on the telephone.
98%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
98%Frequent decision making
Frequently make decisions that impact other people.
Talk with people face-to-face.
96%Contact with the public
Work with customers or the public.
94%Being exact or accurate
Be very exact or highly accurate.
Work with people in a group or team.
90%In an enclosed vehicle or equipment
Work in a closed vehicle (e.g., car).
Have freedom to decide on tasks, priorities, and goals.
88%Freedom to make decisions
Have freedom to make decision on your own.
88%Impact of decisions
Make decisions that have a large impact on other people.
Work to strict deadlines.
85%Indoors, heat controlled
Work indoors with access to heating or cooling.
85%Letters and memos
Write letters and memos.
83%Lead or coordinate a team
Lead others to do work activities.
82%Health and safety of others
Take responsibility for the health and safety of others.
82%Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
82%Responsible for outcomes
Take responsibility for the results of other people's work.
81%Outdoors, exposed to weather
Work outdoors, exposed to the weather.
80%Disease or infection
Be exposed to disease or infections.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 39-4031.00 - Morticians, Undertakers, and Funeral Directors.