Insurance, Money Market and Statistical Clerks
Insurance, Money Market and Statistical Clerks prepare and check documentation associated with insurance, maintain records of securities transactions and registrations, offer odds and accept bets, and compile data and undertake statistical and actuarial computations.
obtaining information on the form of competitors by research, attending racing trials and liaising with contacts
offering and varying odds on competitors after considering the type of event, handicaps, weather conditions and odds offered by other Bookmakers
processing insurance applications, adjustments to insurance cover, standard endorsements and insurance claims
monitoring balances of accounts and summarising reinsurance to determine outstanding risk
surveying potential risk exposure
despatching notices of premiums due and forms concerning conservation and transfer of insurance
reviewing, checking, verifying and issuing transaction documentation for securities
claiming accruing dividends and processing dividend payments
compiling statistics from financial records, survey returns and other data sources, and verifying the authenticity of the material
operating computers to input, manipulate and output information
compiling results of calculations into tables, graphs and charts to be used in analysis
may work in a call centre
Vocational Education and Training (VET)
Informal or on-the-job
The NSC produces employment projections to show where likely future job opportunities may be. The latest data are for the five years from November 2021 to November 2026. Over this period, the number of workers:
- is expected to grow moderately
- is likely to reach 53,000 by 2026.
Source: National Skills Commission Employment Projections to 2026.
Notes: The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment projections figures are rounded to the nearest 100. Calculations based on these rounded figures may result in differences to the numbers that are displayed on this page. Employment projections data (including occupations) can be downloaded from the Employment Projections page.
Number of Workers
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2021 and National Skills Commission Employment Projections to 2026.
Earnings and hours
Around 77% of people employed as Insurance, Money Market and Statistical Clerks work full-time hours, in all their jobs combined. This is 11 percentage points above the all jobs average (66%).
Full-time workers work an average of 40 hours per week in their main job. This is 4 hours less than the all jobs average (44 hours per week).
Median full-time earnings are $1,332 per week, this is much lower than the all jobs median ($1,593):
- 3 in 4 workers earn more than $1,115
- 1 in 4 earn more than $1,588
Median hourly earnings are $35, this is lower than the all jobs median ($41 per hour).
Sources: Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average. Full-time median earnings and median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2021. Compared to all jobs median.
Weekly Earnings (Before Tax)
|Earnings||Insurance, Money Market and Statistical Clerks||All Jobs Average|
Source: Based on ABS Survey of Employee Earnings and Hours, May 2021, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Employment across Australia
Employment by State and Territory (% Share)
|State||Insurance, Money Market and Statistical Clerks||All Jobs Average|
Around 76% of Insurance, Money Market and Statistical Clerks live in capital cities, compared with the all jobs average of 62%.
New South Wales has a large share of employment relative to its population size.
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Insurance, Money Market and Statistical Clerks is 37 years. This is similar to the all jobs average of 40 years.
A large share of workers are aged 25 to 34 years.
Females make up 70% of the workforce. This is 22 percentage points above the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Insurance, Money Market and Statistical Clerks||All Jobs Average|
|65 and Over||2.2||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Formal qualifications are not essential to work as an Insurance, Money Market or Statistical Clerk. Although some workers have a Vocational Education and Training (VET) qualification or university degree in business and management, insurance and actuarial studies, banking and finance or accounting.
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Financial Services VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Insurance, Money Market and Statistical Clerks||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||7.0||10.1|
|Year 10 and below||7.6||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Insurance, Money Market and Statistical Clerks who have a high attention to detail, provide good customer service and are reliable.
Skills can be improved through training or experience.
Listening to others, not interrupting, and asking good questions.
Reading work related information.
Talking to others.
Thinking about the pros and cons of different ways to solve a problem.
46%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Looking for ways to help people.
Using maths to solve problems.
Writing things for co-workers or customers.
Being able to use what you have learnt to solve problems now and again in the future.
39%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
39%Coordination with others
Being adaptable and coordinating work with other people.
Keeping track of how well work is progressing so you can make changes or improvements.
Managing your own and other peoples' time to get work done.
Understanding why people react the way they do.
Talking people into changing their minds or their behaviour.
Bringing people together and trying to sort out their differences.
30%Management of financial resources
Figuring out how money is needed to do something, and keeping track of the money that's being spent.
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
29%Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Teaching people how to do something.
These are important topics, subjects or knowledge areas.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
78%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
English language including the meaning and spelling of words, rules of composition, and grammar.
61%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
55%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
54%Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
Arithmetic, algebra, geometry, calculus, or statistics.
46%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
46%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
31%Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
27%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
23%Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
18%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
16%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
Moving people or goods by air, rail, sea, or road.
13%Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
10%Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
Workers use these physical and mental abilities..
See details that are up-close (within a few feet).
Listen to and understand what people say.
Communicate by speaking.
Read and understand written information.
Identify and understand the speech of another person.
48%Working with numbers
Add, subtract, multiply, or divide.
Write in a way that people can understand.
Speak clearly so others can understand you.
Use general rules to find answers or solve problems logically.
Come up with different ways of grouping things.
Choose the right maths method or formula to solve a problem.
Use lots of detailed information to come up with answers or make general rules.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
41%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Pay attention to something without being distracted.
Come up with a number of ideas about a topic, even if the ideas aren't very good.
36%Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
See details that are far away.
Put together small parts with your fingers.
These are kinds of activities workers regularly do in this job.
67%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
65%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
62%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
61%Building good relationships
Building good working relationships and keeping them over time.
60%Researching and investigating
Looking for, getting and understanding different kinds of information.
59%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
57%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
55%Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
53%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
53%Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
50%Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
50%Making decisions and solving problems
Using information to work out the best solution and solve problems.
50%Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Convincing people to buy something or to change their minds or actions.
47%Making sense of information and ideas
Looking at, working with, and understanding data or information.
47%Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
46%Explaining things to people
Helping people to understand and use information.
46%Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
44%Managing payments and orders
Monitoring and controlling resources and the spending of money.
42%Providing office support
Doing day-to-day office work such as filing and processing paperwork.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Working with people. Helping or providing service to others.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
100%Indoors, heat controlled
Work indoors with access to heating or cooling.
98%Spend time sitting
Spend time sitting at work.
97%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
Use electronic mail.
Talk on the telephone.
92%Letters and memos
Write letters and memos.
Have freedom to decide on tasks, priorities, and goals.
Work with people in a group or team.
86%Contact with the public
Work with customers or the public.
83%Being exact or accurate
Be very exact or highly accurate.
81%Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
Talk with people face-to-face.
79%Freedom to make decisions
Have freedom to make decision on your own.
Work to strict deadlines.
76%Frequent decision making
Frequently make decisions that impact other people.
76%Making repetitive motions
Spend time making repetitive motions.
74%Impact of decisions
Make decisions that have a large impact on other people.
68%Lead or coordinate a team
Lead others to do work activities.
66%Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
61%Automation of tasks
Do tasks that are mostly automated.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-9041.02 - Insurance Policy Processing Clerks.