Baristas prepare and serve espresso coffee and other hot beverages to patrons in cafes, coffee shops, restaurants or dining establishments.
Prepares, serves and sells a variety of coffee beverages such as lattes, cappuccinos and other espresso-based beverages.
Cleans and maintains bar service area, coffee-making area and espresso machine.
Collects payment for sales and operates cash registers.
Promotes services and products.
Sells light snacks.
Selects and grinds coffee.
Vocational Education and Training (VET)
Informal or on-the-job
JSA produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Bar Attendants and Baristas, under the outlook section.
Earnings and hours
Around 31% of people employed as Baristas work full-time hours, in all their jobs combined. This is 35 percentage points below the all jobs average (66%).
Full-time workers work an average of 42 hours per week in their main job. This is similar to the all jobs average (44 hours per week).
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Employment across Australia
Employment by State and Territory (% Share)
|State||Baristas||All Jobs Average|
Around 62% of Baristas live in capital cities, similar to the all jobs average of 62%.
Queensland has a large share of employment relative to its population size.
The regions with the largest share of workers are:
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Baristas is 24 years. This is younger than the all jobs average of 40 years.
A large share of workers are aged 20 to 24 years.
Females make up 68% of the workforce. This is 20 percentage points above the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Baristas||All Jobs Average|
|65 and Over||0.5||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Formal qualifications are not usually required to work as a Barista. Some workers have a certificate III in hospitality.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Baristas||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||2.4||10.1|
|Year 10 and below||11.0||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Bar Attendants and Baristas with good interpersonal skill, are well presented and provide good customer service.
Skills can be improved through training or experience.
Looking for ways to help people.
39%Coordination with others
Being adaptable and coordinating work with other people.
Thinking about the pros and cons of different ways to solve a problem.
Reading work related information.
Listening to others, not interrupting, and asking good questions.
Talking to others.
Understanding why people react the way they do.
Being able to use what you have learnt to solve problems now and again in the future.
Keeping track of how well work is progressing so you can make changes or improvements.
Talking people into changing their minds or their behaviour.
Teaching people how to do something.
Bringing people together and trying to sort out their differences.
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Managing your own and other peoples' time to get work done.
Writing things for co-workers or customers.
32%Operation and control
Controlling equipment or systems.
32%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
32%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Figuring out the best way to teach or learn something new.
27%Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
These are important topics, subjects or knowledge areas.
50%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
40%Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
Planting, growing, and harvesting food (both plant and animal), including storage and handling.
English language including the meaning and spelling of words, rules of composition, and grammar.
33%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
31%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Arithmetic, algebra, geometry, calculus, or statistics.
25%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
25%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
25%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.
18%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
18%Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
18%Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
Machines and tools, including their designs, uses, repair, and maintenance.
Moving people or goods by air, rail, sea, or road.
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
10%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
Workers use these physical and mental abilities..
Communicate by speaking.
Listen to and understand what people say.
Identify and understand the speech of another person.
Speak clearly so others can understand you.
Put together small parts with your fingers.
Read and understand written information.
See details that are up-close (within a few feet).
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
Keep your hand or arm steady.
Bend, stretch, twist, or reach with your body, arms, and/or legs.
Quickly move your hand to grasp, manipulate, or assemble objects.
Come up with different ways of grouping things.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
39%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
Quickly change the controls of a machine, car, truck or boat.
Use general rules to find answers or solve problems logically.
37%Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
Do two or more things at the same time.
Pay attention to something without being distracted.
Tell the difference between sounds.
These are kinds of activities workers regularly do in this job.
70%Building good relationships
Building good working relationships and keeping them over time.
65%Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
63%Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
54%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
52%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
52%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
51%Controlling equipment or machines
Operating machines or processes either directly or using controls (not including computers or vehicles).
48%Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
48%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
47%Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
43%Training and teaching others
Understanding the needs of others, developing training programs, and teaching or instructing.
Convincing people to buy something or to change their minds or actions.
41%Researching and investigating
Looking for, getting and understanding different kinds of information.
40%Managing payments and orders
Monitoring and controlling resources and the spending of money.
40%Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
38%Making decisions and solving problems
Using information to work out the best solution and solve problems.
36%Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
36%Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
34%Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.
32%Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Working with people. Helping or providing service to others.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
96%Spend time standing
Spend time standing at work.
93%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
91%Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
87%Contact with the public
Work with customers or the public.
Talk with people face-to-face.
82%Making repetitive motions
Spend time making repetitive motions.
Work with people in a group or team.
81%Freedom to make decisions
Have freedom to make decision on your own.
80%Physically close to people
Work physically close to other people.
79%Indoors, heat controlled
Work indoors with access to heating or cooling.
77%Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
73%Being exact or accurate
Be very exact or highly accurate.
Have freedom to decide on tasks, priorities, and goals.
Talk on the telephone.
68%Frequent decision making
Frequently make decisions that impact other people.
67%Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
67%Minor burns, cuts, bites, or stings
Be exposed to minor burns, cuts, bites, or stings.
64%Lead or coordinate a team
Lead others to do work activities.
64%Impact of decisions
Make decisions that have a large impact on other people.
Deal with conflict or disagreements.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3022.01 - Baristas.