Baristas

ANZSCO ID 431112

Overview

Snapshot

Employed
37,200
Future Growth
N/A
Weekly Earnings
N/A
Full-Time Share
31%
Female Share
68%
Average age
24

Summary

Baristas prepare and serve espresso coffee and other hot beverages to patrons in cafes, coffee shops, restaurants or dining establishments.

Tasks

  • Prepares, serves and sells a variety of coffee beverages such as lattes, cappuccinos and other espresso-based beverages.

  • Cleans and maintains bar service area, coffee-making area and espresso machine.

  • Collects payment for sales and operates cash registers.

  • Promotes services and products.

  • Sells light snacks.

  • Selects and grinds coffee.

Characteristics

Job Type
Community And Personal Service Workers
Skill Level
Lower skill
ANZSCO Occupation group
Unemployment Rate
n/a
Industries
Pathway(s)
  • Vocational Education and Training (VET)
  • Informal or on-the-job
Interests
  • Practical
  • Administrative
  • Enterprising
Physical Demand
  • Light
  • Medium

Outlook

Employment Outlook

The NSC produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Bar Attendants and Baristas, under the outlook section.


Earnings and hours

Working arrangements

  • Around 31% of people employed as Baristas work full-time hours, in all their jobs combined. This is 35 percentage points below the all jobs average (66%).

    Full-time workers work an average of 42 hours per week in their main job. This is similar to the all jobs average (44 hours per week).

    Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.


Industries

Main industries

1
Accommodation and Food Services
83.7%
2
Retail Trade
5.8%
3
Manufacturing
3.6%
4
Arts and Recreation Services
1.1%
5
Other industries
3.3%

Regions

Employment across Australia

NSW

31.5% All occupations: 31.6%

VIC

23.7% All occupations: 25.6%

QLD

24.2% All occupations: 20.0%

SA

5.4% All occupations: 7.0%

WA

10.9% All occupations: 10.8%

TAS

1.5% All occupations: 2.0%

NT

0.5% All occupations: 1.0%

ACT

2.2% All occupations: 1.9%

Employment by State and Territory (% Share)

State Baristas All Jobs Average
NSW 31.5 31.6
VIC 23.7 25.6
QLD 24.2 20.0
SA 5.4 7.0
WA 10.9 10.8
TAS 1.5 2.0
NT 0.5 1.0
ACT 2.2 1.9



Worker profile

Age and gender

Age In Years
24
All Jobs Average is 40
Female Share
68%
All Jobs Average is 48%
  • The median age of Baristas is 24 years. This is younger than the all jobs average of 40 years.

    A large share of workers are aged 20 to 24 years.

    Females make up 68% of the workforce. This is 20 percentage points above the all jobs average of 48%.

    Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.

Age Profile (% Share)

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Age Bracket Baristas All Jobs Average
15-19 20.5 5.0
20-24 33.3 9.3
25-34 27.5 22.9
35-44 9.7 22.0
45-54 6.0 21.6
55-59 1.8 9.0
60-64 0.9 6.0
65 and Over 0.5 4.2
Median Age 24 40

Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.


Employment Pathways

Education, training and experience

Formal qualifications are not usually required to work as a Barista. Some workers have a certificate III in hospitality.

Visit

  • My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
  • AAPathways website to explore Tourism, Travel and Hospitality VET training pathways.

Highest Level of Education (% Share)

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Type of Qualification Baristas All Jobs Average
Post Graduate/Graduate Diploma or Graduate Certificate 2.4 10.1
Bachelor degree 12.6 21.8
Advanced Diploma/Diploma 9.2 11.6
Certificate III/IV 14.2 21.1
Year 12 43.7 18.1
Year 11 7.0 4.8
Year 10 and below 11.0 12.5

Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.


Skills and Knowledge

Employers look for Bar Attendants and Baristas with good interpersonal skill, are well presented and provide good customer service.

Skills

Skills can be improved through training or experience.

  • 41%

    Serving others

    Looking for ways to help people.

  • 39%

    Coordination with others

    Being adaptable and coordinating work with other people.

  • 39%

    Critical thinking

    Thinking about the pros and cons of different ways to solve a problem.

  • 39%

    Reading comprehension

    Reading work related information.

  • 37%

    Active listening

    Listening to others, not interrupting, and asking good questions.

  • 37%

    Speaking

    Talking to others.

  • 37%

    Social perceptiveness

    Understanding why people react the way they do.

  • 37%

    Active learning

    Being able to use what you have learnt to solve problems now and again in the future.

  • 36%

    Monitoring

    Keeping track of how well work is progressing so you can make changes or improvements.

  • 36%

    Persuasion

    Talking people into changing their minds or their behaviour.

  • 36%

    Instructing

    Teaching people how to do something.

  • 36%

    Negotiation

    Bringing people together and trying to sort out their differences.

  • 34%

    Operation monitoring

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  • 34%

    Time management

    Managing your own and other peoples' time to get work done.

  • 34%

    Writing

    Writing things for co-workers or customers.

  • 32%

    Operation and control

    Controlling equipment or systems.

  • 32%

    Complex problem solving

    Noticing a problem and figuring out the best way to solve it.

  • 32%

    Judgment and decision making

    Figuring out the pros and cons of different options and choosing the best one.

  • 29%

    Learning strategies

    Figuring out the best way to teach or learn something new.

  • 27%

    Quality control analysis

    Doing tests and checking products, services, or processes to make sure they are working properly.


Knowledge

These are important topics, subjects or knowledge areas.

  • 50%

    Customer and personal service

    Understanding customer needs, providing good quality service, and measuring customer satisfaction.

  • 40%

    Sales and marketing

    Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.

  • 37%

    Food production

    Planting, growing, and harvesting food (both plant and animal), including storage and handling.

  • 33%

    English language

    English language including the meaning and spelling of words, rules of composition, and grammar.

  • 33%

    Administration and management

    Business principles involved in strategic planning, leadership, and coordinating people and resources.

  • 31%

    Computers and electronics

    Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • 27%

    Mathematics

    Arithmetic, algebra, geometry, calculus, or statistics.

  • 25%

    Personnel and human resources

    Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.

  • 25%

    Education and training

    Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • 25%

    Communications and media

    Media production, communication, and dissemination. Includes written, spoken, and visual media.

  • 23%

    Chemistry

    Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

  • 18%

    Public safety and security

    Use of equipment, rules and ideas to protect people, data, property, and institutions.

  • 18%

    Economics and accounting

    Economics and accounting, the financial markets, banking and checking and reporting of financial data.

  • 18%

    Production and processing

    Raw materials, production processes, quality control, costs, and ways of making and distributing goods.

  • 17%

    Clerical

    Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

  • 16%

    Mechanical

    Machines and tools, including their designs, uses, repair, and maintenance.

  • 15%

    Transportation

    Moving people or goods by air, rail, sea, or road.

  • 13%

    Foreign language

    Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  • 13%

    Telecommunications

    Transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • 10%

    Law and government

    How our laws and courts work. Government rules and regulations, and the political system.


Abilities

Workers use these physical and mental abilities..

  • 50%

    Oral expression

    Communicate by speaking.

  • 46%

    Oral comprehension

    Listen to and understand what people say.

  • 46%

    Speech recognition

    Identify and understand the speech of another person.

  • 45%

    Speech clarity

    Speak clearly so others can understand you.

  • 45%

    Finger dexterity

    Put together small parts with your fingers.

  • 45%

    Written comprehension

    Read and understand written information.

  • 43%

    Near vision

    See details that are up-close (within a few feet).

  • 43%

    Trunk strength

    Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.

  • 41%

    Arm-hand steadiness

    Keep your hand or arm steady.

  • 41%

    Extent flexibility

    Bend, stretch, twist, or reach with your body, arms, and/or legs.

  • 41%

    Manual dexterity

    Quickly move your hand to grasp, manipulate, or assemble objects.

  • 39%

    Categorising

    Come up with different ways of grouping things.

  • 39%

    Problem spotting

    Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

  • 39%

    Sorting or ordering

    Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

  • 37%

    Control precision

    Quickly change the controls of a machine, car, truck or boat.

  • 37%

    Deductive reasoning

    Use general rules to find answers or solve problems logically.

  • 37%

    Flexibility of closure

    See a pattern (a figure, object, word, or sound) hidden in other distracting material.

  • 36%

    Multitasking

    Do two or more things at the same time.

  • 36%

    Selective attention

    Pay attention to something without being distracted.

  • 30%

    Hearing sensitivity

    Tell the difference between sounds.


Activities

These are kinds of activities workers regularly do in this job.

  • 70%

    Building good relationships

    Building good working relationships and keeping them over time.

  • 65%

    Handling and moving objects

    Using hands and arms in handling, installing, positioning, moving and manipulating objects.

  • 63%

    Working with the public

    Greeting or serving customers, clients or guests, and public speaking or performing.

  • 54%

    Looking for changes over time

    Comparing objects, actions, or events. Looking for differences between them or changes over time.

  • 52%

    Communicating within a team

    Giving information to co-workers by telephone, in writing, or in person.

  • 52%

    Planning and prioritising work

    Deciding on goals and putting together a detailed plan to get the work done.

  • 51%

    Controlling equipment or machines

    Operating machines or processes either directly or using controls (not including computers or vehicles).

  • 48%

    Doing physically active work

    Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.

  • 48%

    Communicating with the public

    Giving information to the public, business or government by telephone, in writing, or in person.

  • 47%

    Negotiating and resolving conflicts

    Handling complaints and disagreements, and negotiating with people.

  • 43%

    Training and teaching others

    Understanding the needs of others, developing training programs, and teaching or instructing.

  • 43%

    Influencing people

    Convincing people to buy something or to change their minds or actions.

  • 41%

    Researching and investigating

    Looking for, getting and understanding different kinds of information.

  • 40%

    Managing payments and orders

    Monitoring and controlling resources and the spending of money.

  • 40%

    Monitoring people, processes and things

    Checking objects, actions, or events, and keeping an eye out for problems.

  • 38%

    Making decisions and solving problems

    Using information to work out the best solution and solve problems.

  • 36%

    Assessing and evaluating things

    Working out the value, importance, or quality of things, services or people.

  • 36%

    Checking for errors or defects

    Inspecting equipment, structures, or materials for errors, problems or defects.

  • 34%

    Estimating amounts, costs and resources

    Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.

  • 32%

    Guiding and directing staff

    Guiding and directing staff, including setting and monitoring performance standards.


Interests and demands

Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.

Interests

Interests are the style or type of work we prefer to do. All interest areas are shown below.

  • 67%

    Administrative

    Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

  • 67%

    Enterprising

    Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

  • 67%

    Practical

    Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

  • 52%

    Helping

    Working with people. Helping or providing service to others.

  • 48%

    Creative

    Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

  • 14%

    Analytical

    Ideas and thinking. Searching for facts and figuring out problems in your head.


Values

Work values are important to a person’s feeling of satisfaction. All six values are shown below.
  • 62%

    Relationships

    Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

  • 52%

    Support

    Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

  • 38%

    Independence

    Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

  • 36%

    Working conditions

    Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

  • 29%

    Achievement

    Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

  • 29%

    Recognition

    Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.


Demands

The physical and social demands that workers face most often are shown below:
  • 96%

    Spend time standing

    Spend time standing at work.

  • 93%

    Contact with people

    Have contact with people by telephone, face-to-face, or any other way.

  • 91%

    Using your hands to handle, control, or feel

    Spend time using your hands to handle, control, or feel objects, tools or controls.

  • 87%

    Contact with the public

    Work with customers or the public.

  • 86%

    Face-to-face discussions

    Talk with people face-to-face.

  • 82%

    Making repetitive motions

    Spend time making repetitive motions.

  • 82%

    Teamwork

    Work with people in a group or team.

  • 81%

    Freedom to make decisions

    Have freedom to make decision on your own.

  • 80%

    Physically close to people

    Work physically close to other people.

  • 79%

    Indoors, heat controlled

    Work indoors with access to heating or cooling.

  • 77%

    Angry or unpleasant people

    Deal with unpleasant, angry, or rude people.

  • 73%

    Being exact or accurate

    Be very exact or highly accurate.

  • 68%

    Unstructured work

    Have freedom to decide on tasks, priorities, and goals.

  • 68%

    Telephone

    Talk on the telephone.

  • 68%

    Frequent decision making

    Frequently make decisions that impact other people.

  • 67%

    Loud or uncomfortable sounds

    Be exposed to noises and sounds that are distracting or uncomfortable.

  • 67%

    Minor burns, cuts, bites, or stings

    Be exposed to minor burns, cuts, bites, or stings.

  • 64%

    Lead or coordinate a team

    Lead others to do work activities.

  • 64%

    Impact of decisions

    Make decisions that have a large impact on other people.

  • 63%

    Conflict situations

    Deal with conflict or disagreements.

Occupational Information Network
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 35-3022.01 - Baristas.


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