Pharmacy Technicians fill and label patients' prescriptions under the supervision of Pharmacists. They may record details of, place orders for, take stock of, and store medications and medical supplies and deliver them to patients.
Refers prescriptions to pharmacists and assists in preparing medications.
Vocational Education and Training (VET)
Informal or on-the-job
JSA produces employment projections to show where likely future job opportunities may be. Employment projections data are only produced for occupations at the broad four digit Australian and New Zealand Standard Classification of Occupations (ANZSCO) level. While data are not available for this occupation, projections data are available for the parent occupation, Medical Technicians, under the outlook section.
Earnings and hours
Around 53% of people employed as Pharmacy Technicians work full-time hours, in all their jobs combined. This is 13 percentage points below the all jobs average (66%).
Full-time workers work an average of 40 hours per week in their main job. This is 4 hours less than the all jobs average (44 hours per week).
Sources:Full-time share and full-time hours: ABS, 2016 Census, customised report. Compared to the all jobs average.
Employment across Australia
Employment by State and Territory (% Share)
|State||Pharmacy Technicians||All Jobs Average|
Around 50% of Pharmacy Technicians live outside of capital cities, compared with the all jobs average of 38%.
Victoria has a large share of employment relative to its population size.
The regions with the largest share of workers are:
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian states, territories and regions, in this job compared to the all jobs average.
Age and gender
The median age of Pharmacy Technicians is 37 years. This is similar to the all jobs average of 40 years.
A large share of workers are aged 25 to 34 years.
Females make up 90% of the workforce. This is 42 percentage points above the all jobs average of 48%.
Source: Based on ABS Census 2016, Customised Report. Age profile and gender share compared to the all jobs average.
Age Profile (% Share)
|Age Bracket||Pharmacy Technicians||All Jobs Average|
|65 and Over||1.5||4.2|
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education, training and experience
Pharmaceutical experience is usually needed to work as a Pharmacy Technician. Some workers have a Vocational Education and Training (VET) qualification in community pharmacy dispensary.
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Health Industry and Laboratory Operations VET training pathways.
Highest Level of Education (% Share)
|Type of Qualification||Pharmacy Technicians||All Jobs Average|
|Post Graduate/Graduate Diploma or Graduate Certificate||4.1||10.1|
|Year 10 and below||11.0||12.5|
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Skills and Knowledge
Employers look for Medical Technicians who have good people skills, a high attention to detail and are accurate.
Skills can be improved through training or experience.
Listening to others, not interrupting, and asking good questions.
Reading work related information.
Thinking about the pros and cons of different ways to solve a problem.
Talking to others.
Looking for ways to help people.
Being able to use what you have learnt to solve problems now and again in the future.
43%Coordination with others
Being adaptable and coordinating work with other people.
Using maths to solve problems.
Keeping track of how well work is progressing so you can make changes or improvements.
Writing things for co-workers or customers.
39%Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
Managing your own and other peoples' time to get work done.
Figuring out the best way to teach or learn something new.
37%Complex problem solving
Noticing a problem and figuring out the best way to solve it.
Understanding why people react the way they do.
Teaching people how to do something.
Talking people into changing their minds or their behaviour.
29%Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
23%Management of material resources
Providing the right equipment, facilities, and materials needed to do work.
These are important topics, subjects or knowledge areas.
73%Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
Arithmetic, algebra, geometry, calculus, or statistics.
English language including the meaning and spelling of words, rules of composition, and grammar.
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
44%Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
43%Medicine and dentistry
Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.
38%Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
37%Law and government
How our laws and courts work. Government rules and regulations, and the political system.
37%Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.
36%Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
33%Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
28%Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
26%Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
25%Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
24%Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
23%Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
Plant and animal organisms, their tissues, cells, functions, how they rely on and work with each other and the environment.
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
Workers use these physical and mental abilities..
See details that are up-close (within a few feet).
Listen to and understand what people say.
Communicate by speaking.
Read and understand written information.
Identify and understand the speech of another person.
Come up with different ways of grouping things.
Use general rules to find answers or solve problems logically.
Speak clearly so others can understand you.
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
45%Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
See details that are far away.
Put together small parts with your fingers.
Use lots of detailed information to come up with answers or make general rules.
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Pay attention to something without being distracted.
43%Working with numbers
Add, subtract, multiply, or divide.
Keep your hand or arm steady.
Notice differences between colours, including shades of colour and brightness.
Quickly move your hand to grasp, manipulate, or assemble objects.
Choose the right maths method or formula to solve a problem.
These are kinds of activities workers regularly do in this job.
77%Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
66%Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
66%Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
64%Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
64%Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
61%Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
61%Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
60%Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
58%Building good relationships
Building good working relationships and keeping them over time.
58%Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
56%Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
55%Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
54%Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
52%Making decisions and solving problems
Using information to work out the best solution and solve problems.
48%Researching and investigating
Looking for, getting and understanding different kinds of information.
48%Making sense of information and ideas
Looking at, working with, and understanding data or information.
48%Explaining things to people
Helping people to understand and use information.
47%Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
46%Coordinating the work of a team
Getting members of a group to work together to finish a task.
44%Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
Interests and demands
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Interests are the style or type of work we prefer to do. All interest areas are shown below.
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
Working with people. Helping or providing service to others.
Ideas and thinking. Searching for facts and figuring out problems in your head.
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
Talk on the telephone.
96%Contact with people
Have contact with people by telephone, face-to-face, or any other way.
Talk with people face-to-face.
94%Spend time standing
Spend time standing at work.
93%Indoors, heat controlled
Work indoors with access to heating or cooling.
90%Being exact or accurate
Be very exact or highly accurate.
Work to strict deadlines.
Use electronic mail.
Work with people in a group or team.
88%Contact with the public
Work with customers or the public.
86%Physically close to people
Work physically close to other people.
83%Making repetitive motions
Spend time making repetitive motions.
81%Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
81%Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
81%Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
77%Disease or infection
Be exposed to disease or infections.
74%Consequence of error
Work where mistakes have serious consequences.
73%Frequent decision making
Frequently make decisions that impact other people.
71%Impact of decisions
Make decisions that have a large impact on other people.
71%Walking and running
Spend time walking and running.
O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 29-2052.00 - Pharmacy Technicians.